Hotel - Bangkok Hotel Lotus Sukhumvit
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Sans marque Hotel

Bangkok Hotel Lotus Sukhumvit

1 Soi Daengudom Sukhumvit 33  KLONGTON NUA WATTANA 
10110  BANGKOK
THAILAND

796 reviews
TripAdvisor Rating Based on 796 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Valet parking
    • Well-lit parking
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Valet parking
    • Well-lit parking
  • Babysitting on request
  • Air Conditioning
  • SUVARNABHUMI BKK
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 224 rooms
  • 135 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Radio in bathroom
    • Telephone in bathroom
    • Direct dial telephone
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Bangkok Hotel Lotus Sukhumvit

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 796 reviews

Colin L 2016/10/08
« Good but new some improvement to the lobby bar »

As a long term guest of this hotel, I have been satisfied with the service offered by all staffs. However there is some improvement needed to the lobby lounge. Several years ago, there is a lobby lounge located in the hotel. However, since they have outsourced that space to a Greek restaurant, there is no longer a lobby bar. Even though a welcome drink is offered as a platinum member, the offer can be only redeem at the coffee shop or the hotel restaurant which close quite early. I cannot imagine to have welcome drink in a bakery shop.

LotusBangkokHotel, Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review

Dear Colin L, I would like to thank you for having become our loyal guest throughout the years and sharing your valuable experience with us at The Bangkok Hotel Lotus Sukhumvit. Having read your comments, I am beyond grateful for your kind words. My team and I are truly pleased to learn you had appreciated the professionalism of our services. In regards to the lobby lounge, I have well noted the fact that the facilities have not met your expectations. We are now planning for another renovation in the coming year. I sincerely hope I can confirm to you soon when the renovation project will start. On behalf of my team, I hope we will have the opportunity to welcome you again soon. Your constructive comments are of immense value in providing a focus for improvement of The Bangkok Hotel Lotus Sukhumvit products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. Yours sincerely, Jagan Lacsher General Manager

william44-13 2016/05/05
« Bangkok central holiday »

great hotel with great food but there was a strange smell in the room on first day and we couldnt find it. On our last day we checked all the drawers etc and found a mouldy smelly parcel in the drawer beside the bed which we were shocked at. This was the source of the smell. I suggest that cleaners check all the drawers when cleaning the room between guests. This spoilt our opinion of the hotel which was otherwise excellent.

LotusBangkokHotel, Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review

Dear william44-13, Allow me to express my gratitude for sharing your thoughts on the experience you had at The Bangkok Hotel Lotus Sukhumvit and for assessing the level of service provided. I am truly sorry to hear regarding the issue you have experienced during your recent stay with us with cleanliness of the room. Please rest assured that your feedback has been conveyed to our Executive Housekeeper, who has met the employee in charge of your room concerned and taken necessary action as this lack of attentiveness is not acceptable and does not reflect the normal performance of our housekeeping team, as you can notice that we generally receive very good comments on the cleanliness of our property. I am sincerely sorry missing this opportunity to surpass your expectation. At Bangkok Hotel Lotus, we strive to provide a superior service experience to every guest and I am sorry as we did not achieve this during your stay. Your constructive comments are of immense value in providing a focus for improvement of The Bangkok Hotel Lotus Sukhumvit products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. I remain hopeful we will hear from you again and have a chance of hosting you again in order to provide the true Bangkok Hotel Lotus Sukhumvit service. Yours sincerely, Jagan Lacsher General Manager

SukanyaYing 2016/02/27
« Many problem within 1 night stay »

I choose this hotel because it is on of the Accor chain that we can rely on the quality. However, when I checked in, I was upgraded to duplex room but there are many uncomfortable situations on the day I stay. Firstly, the key card didn't activate, I have to wait for the staff to activate my key. Secondly, the room that I got an upgraded was old-fashion. It's seem I'm so lucky to got this room but the room was not renovated as the room that I reserve. The Plug socket cannot use with my computer and the internet system was failed. Finally, when I went out for my dinner, I could not get in my room. This time is not the key card problem but the electric key panel at the door was out of order. It's take time to fix the panel. However, I ask to change the room and they gived me the modern suit room instead. Best regards Sukanya M.

BangkokLotus, Manager at Bangkok Hotel Lotus Sukhumvit, responded to this review

Dear SukanyaYing, Allow me to express my gratitude for sharing your thoughts on the experience you had at The Bangkok Hotel Lotus Sukhumvit and for assessing the level of service our facilities. I am truly sorry to hear regarding the several issues you have experienced during your recent stay with us. Please rest assured that your feedback has been conveyed to the engineering department, who is currently taking the right action necessary to improve the card systems in order to achieve optimum guest satisfaction. I am sincerely sorry missing this opportunity to surpass your expectation. Your constructive comments are of immense value in providing a focus for improvement of The Bangkok Hotel Lotus Sukhumvit products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. I remain hopeful we will hear from you again and have a chance to welcome you in Bangkok in not so distant future. Yours sincerely, Jagan Lacsher General Manager Bangkok Hotel Lotus Sukhumvit

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