Novotel Genova City 4 stars

Customer review rating (ALL Rating) 4.3/5 1,033 reviews

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Description

Hotel extras

  • A few minutes' walk from the cruise terminal

  • Outdoor pool and solarium (momentarily unavailable). 24/24 fitness center

  • ALL SAFE certified hotel

  • Convention center, computer rental

  • Private parking on site, maximum height 176 cm

Our accommodation(s)

Hotel location

Novotel Genova City

Via Antonio Cantore 8
16149 GENOVA
Italy

GPS:44.410576, 8.901636

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CANTORE8 BAR&CUCINA

The Cantore8 restaurant offers wonderful Italian cuisine and regional dishes in an inviting setting. Special menu for children

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,033 reviews

TripAdvisor Rating  3.5/5  2,845 reviews

Nice room

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

We enjoyed our room. It was newly renovated. The breakfast is so-so, not very diverse. As silver member we were supposed to have a welcoming drink that the staff did not even mentioned about. I miss the Asian resort welcoming staff that I do not really see in Europe, unfortunately. I believe that it is not much to ask to add a smile on your face, especially if you work in the hospitality industry.

Dirty

Customer review rating 1.0/5

Timo Families - Confirmed reviews ALL

If a Hotel is not renovated, furniture shows usage and floor is old ok. But even old floors can be cleaned every day with a vacuum cleaner and once in a while also wet. But there was everywhere dust in the corners of the room. Awful and a smell of old dust in the room. And on top black hairs in the bathroom, even on the door inside. Sorry, but please become more professional in house keeping! Positive: your bar team at this night! Maximally guest friendly!

Overall pleasant stay

Customer review rating 4.5/5

Adrian N. Families - Confirmed reviews ALL

We had a pleasant stay starting with an upgrade upon arrival. The room was clean, spacious and the bed was confortable and the service and food is good. A couple of suggestions - The piano in the entrance hall is not a playgroung for children who are not supervised by their parents, or poorly educated! The restaurant is way to small for all the people serving breakfast in the morning. Waited for 25' in the line to have a free table Best regards, Adrian N.

Friendly staff. Nice common areas and rooms. Great breakfast.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Friendly and service supportive staff. Great breakfast. Rooms sufficient.

Great Experience!

Customer review rating 4.5/5

Bjw Families - Confirmed reviews ALL

Good facility, very kindly held onto a lost plushie of my daughter's until we could return a few days later. Parking garage is a little tight.

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Other web-users rate our hotel

  • 868 reviews 8.1/10 Location
  • 1,279 reviews 5.8/10 Room
  • 1,024 reviews 8.7/10 Service
  • 15 reviews 9.3/10 WiFi
  • 734 reviews 8.6/10 Breakfast
  • 597 reviews 3.9/10 Cleanliness
  • 333 reviews 4.8/10 Vibe
  • 250 reviews 4.6/10 Amenities

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