Hotel - Novotel Genova City
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Novotel Hotel

Novotel Genova City hotel

Via Antonio Cantore 8 
16126 GENOVA
ITALY

1,964 reviews
TripAdvisor Rating Based on 1,964 reviews
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Hotel Novotel Genova City

Mid-scale hotel for business or family trips

The Novotel Genova City hotel is located a few minutes' walk from the Port of Genoa and 10 minutes from the center by car. The outdoor swimming pool offers a panoramic view of the famous Lighthouse of Genoa. This hotel is an ideal base for discovering the scents and flavors of Liguria, and offers the opportunity to relax in the solarium or work out in the fitness center. The Aquarium of Genoa is located on the nearby quayside and the Parks of Nervi are a 15-minute drive away. It's a lot better at Novotel.

Hotel extras
  • Convention center, computer rental
  • A few minutes' walk from the cruise terminal
  • Ideal location for the highways and the airport
  • Family Rooms and recreational area for children
  • Outdoor swimming pool, fitness center and solarium
This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Solarium
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Rowing (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Archery (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Boules/petanque (Paying, Nearby)
    • Croquet
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 8 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Genova City

Via Antonio Cantore 8
16126
GENOVA
ITALY

Tel: (+39)010/64841
Fax: (+39)010/6484844

Check-in from 14h00
Check out up to 12h00
Access and transport
  • GENOVA : 18-20, Via Cantore
  • C.COLOMBO AIRPORT At 6.03km / 3.75 miles
  • CRISTOFORO COLOMBO At 6km / 3.75 miles
  • MILANO AIRPORT At 160km / 99.43 miles
  • HARBOUR At 0.5km / 0.31 miles
  • AEROPORTO CRISTOFORO COLOMBO At 6km / 3.75 miles
  • GENOVA AEROPORTO At 3km / 1.88 miles
  • GENOVA EST At 15km / 9.38 miles
  • GENOVA OVEST At 0.5km / 0.31 miles
  • BRIGNOLE At 4km / 2.5 miles
  • RAILWAY STATION PRINCIPE At 2.01km / 1.25 miles

GPS : 44.410576, 8.901636

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • Superior Room
    Superior Room

    A modern spacious room with King bed, en suite bath/shower, sofa bed, large ergonomic work area, 26'' LCD TV with pay movies and internet access, broadband connection, hair dryer, minibar, tea/coffee. Up to 2 adults and 2 children.

  • Standard Room
    Standard Room

    A spacious room with King bed, en suite bath or shower, sofa bed, work area, TV with pay movies and internet access, broadband connection, hair dryer, safe and tea/coffee. Up to 2 adults and 2 children.

  • 223 rooms
  • 196 non-smoking rooms
  • 8 rooms for people with reduced mobility
  • 16 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

N RESTAURANT Restaurant
Photo non contractuelle / Strictly non binding
Lunch 12:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:00 - 22:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

N RESTAURANT Type of cuisine: International


The restaurant is open until midnight and offers wonderful Italian cuisine and regional dishes in an inviting setting. Special children's menu available

Find out more and book
LE BAR NOVOTELCAFE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LE BAR NOVOTELCAFE


The bar is the ideal place for a drink with friends or a relaxing break after a day's work. Here you'll find a wide selection of whiskies along with Italian and international cocktails.

See all our restaurants and bars

Your meetings and events

Novotel Genova City Meeting Room

Our meeting rooms


  • Number of meeting rooms: 8
  • Maximum size: 165 m2
  • Maximum capacity: 180
  • Maximum banquet capacity: 120

Our customer reviews for Novotel Genova City

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 1,964 reviews
Emrullah K 2016/09/16
« Close to city center and it is a comfortable hotel. »

The location is good to reach the city center. It is a comfortable hotel with good facilities. I suugest esprcially families with kids. Personnel are polite and smiling. Rooms are clean and view is nice.

ankitdave_cal 2016/03/28
« Nice Comfy Stay »

If you want a nice, comfortable, no frills and peaceful stay in the city of Genova, this is the place to go. The place is centrally located near the old and the new port and walking distance from Genova Principe station as well. Most of the places to visit are also nearby. All in all a nice property !!!

Direzione T, The Management at Novotel Genova City, responded to this review

Dear ankitdave_cal, thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Novotel Genova City. Kind Regards, The Management

Andre W 2016/01/26
« Good hotel! »

The shower was very slow to heat the water! Nespresso machine was not working. Elevators need an inspection, because they were always not working properly. But the room was spacious and the breakfast was ok!

Direzione T, La Direzione at Novotel Genova City, responded to this review

Dear Andre W, thank you for taking the time to write your feedback about your stay. We thank you for providing us the information that can better help us to understand your point of view about the stay. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Novotel Genova City. Kind Regards, The Management

sune_dk6000 2015/10/05
« Business Hotel in Genova »

Stayed in the Novotel Genova City in connection with the Salone Nautico. Hotel is a typical Novotel, staff is very friendly, rooms typical Novotel with the typical hard bed. Rooms have a good sound isolation from the heavy traffic around the hotel. Restaurant could do with improvement of noise reduction and a different plan to keep it tidy at peak breakfast hours. Compared to last year, then it seems like there is a positive change in attitude.

stephen332 2015/08/25
« one of the poorer novotel »

We checked in 11.30pm at night and found room provided was disabled facilities room. Toilet was too high for my 5 year old daughter and also no shower screen for bath. Air conditioning was not on and i thought it was not working but staff did not bother to come up to check. They changed our room and we had to moved our luggage ourselves and our sleeping children. I am a silver member and usually at other novotels we are offered 1 drink each but here was only 1 drink for accor member.The manager offered us a drink each after we complained of the inconvenience and poor service. Rooms were also old and tired.

Direzione T, The Management at Novotel Genova City, responded to this review

Dear Guest, thank you for taking the time to let us know about your experience. We regret the standards of service fell short of your expectations and we ask you to accept our most apologizes. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon next stay, trying then to regain your confidence. Yours sincerely, The Management

Zejwid 2015/08/23
« Far away from Novotel 4* standard , perfect service delivered by staff. »

I've slept there 10 night's with friends and family , globally I've been disappointed with standart this hotel offers. Breakfast I would choose in the city instead of wasting time in queue waiting for breakfast in ibis budget standard. Child corner is available, but it had it good times long time ago. Formally there is nothing to complain , everything was delivered but I didn't felt there like in 4* Novotel. I have platinum status in their loyalty program a-club .... I haven't felt benefits coming from this status as well except fact that I could use my late check out ( on demand ). Location of hotel is good ( compromise between price and distance from city ) not so far away subway is available but work only till 9:00 PM , if you would like to get back later it's possible with not so expensive taxi ( around 14 euro from city center ). If I would come back to this hotel it would be only due to fantastic staff they have :)

Direzione T, The Management at Novotel Genova City, responded to this review

Dear Guest, Thank you for taking the time to write your feedback about your stay. It’s a pleasure to receive a positive feedback about our Staff, but we are sorry that your experience was with some problems; please allow us to express our sincerest apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon next stay, trying then to regain your confidence. Yours sincerely, The Management

DrRelaxo 2015/08/04
« Needs improvement »

Rundown property in an unexciting part of town. Old carpets wiith stains everywhere, swimming pool was tiny & full of kids (maybe since it was Sunday). No recognition of Gold status here. Did not even get a welcome drink which is listed as a benefit on the Accor website. Rude staff was very confident in suggesting that the many other Novotel's I have stayed in so far have made a mistake in giving me a free drink! Worst of all was my room door not locking. I noticed this on my 1st night but realised you had to open the door all the way & then make sure it SLAMS shut. I thought housekeeping staff will be aware of this. Wrong - on my 2nd night I returned in the evening to find my door was not locked. Thankfully nothing was stolen from my room! Finally, upon check-out they tried to charge me for some things from Mini-bar that I had not taken. The only positive of my stay was the excellent air conditioning which was a welcome relief from the summer heat.

Direzione T, The Management at Novotel Genova City, responded to this review

Dear Guest, thank you for taking the time to let us know about your experience. We regret the standards of service fell short of your expectations and we ask you to accept our most apologizes. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon next stay, trying then to regain your confidence. Yours sincerely, The Management

Stancu_dot_ro 2015/07/29
« A little bit tired »

Good location, two kilometers from the port, esy to access with the car. Nice people at the reception. Needs a refurbish! Small pool, not so clean. Everything else was OK, except one incident. One day, the maid cleaned the room and forgot to refill with shampoo, soap, etc., but when I spoke to the reception they solved the problem instantly.

La Direzione I, The Management at Novotel Genova City, responded to this review

Dear Guest, We Thank you for your stay and for your comments about it. We are sorry about the inconvenient occurred in the room. We transferred your comment to the Housekeeper in order to improve the service offered, and we thank you to give us the opportunity to remedy immediately asking at the reception. We remain at your complete disposal and we send you our best regards. The Management

michaelras333 2015/07/24
« Not the best Novotel »

Cleaning was defently not the best. Even though we remembered to tip housekeeping 5eruro for one night they forgot towels, soap, cleaning etc. Service was italan slow, meaning you have to wait till they want to Work! Normal "Novotel" service we have tried in spain, Portugal, germany and others had a lot better standard!

Direzione T, The Management at Novotel Genova City, responded to this review

Dear Guest, thank you for taking the time to let us know about your experience. We regret the standards of service fell short of your expectations and we ask you to accept our most apologizes. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon next stay, trying then to regain your confidence. Yours sincerely, The Management

AndrzejPi 2015/07/02
« Very nice hotel »

Nice hotel exterior and public space. Very nice and helpful reception Staff. Room was bit old, but very quiet and well isolated (hotel is located between two roads). Bathroom is in a need of renovation. No free water in the room. Very good breakfast with a lot of choice

Direzione T, The Management at Novotel Genova City, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Novotel Genova City. Kind Regards, The Management

Annette R 2015/05/26
« Brief stay at a conveniently located Hotel »

Easy to find as just off the Toll road. Brief parking out the front to check in then armed with room key parked the car in underground garage. Restaurant for dinner excellent with a salad buffet bar when you order main course. Room large clean. Had a bath. Buffet breakfast wide range of hot and cold food

Direzione T, The Management at Novotel Genova City, responded to this review

Dear Guest, thank you for taking the time to write your feedback about your stay. We are happy to read you had a nice time and we are looking forward to welcoming you again in the near future at the Novotel Genova City. Kind Regards, The Management

Mdpad 2015/04/07
« Nice city hotel »

Nice city hotel, conveniently located. We booked an "executive" room and was the right choice for us: clean, spacious and comfortable Staff was professional and very helpful. Our only disappointment was the breakfast: we understand the crowd (we were there the day before Easter) and therefore the delays in staff's response to customer requests, however I think they could upgrade some of the offering, especially drinks (coffe/cappuccino and juices were sub-average). We would go there again next time we go to Genova

La Direzione I, La Direzione at Novotel Genova City, responded to this review

Dear Guest, Thank you for transmitting us your positive feedback about your recent stay at Novotel Genova City. We are extremely pleased to realize that you full enjoyed your experience in Genova, appreciating our attention to details and, above all, staff professionalism and attitude. We, all, look forward to welcoming you back soon! Best Regards, The Management

DaudVelas 2015/02/23
« Great Hotel »

Hotel is a bit rundown, location is not the best...but staff was friendly for being in Italy. Breakfast was OK only. parking was paid and I was not aware of it. I stay here because I'm a member of Accor hotels and I don't stay anywhere else but this chain

La Direzione I, La Direzione at Novotel Genova City, responded to this review

Dear Guest, First of all thank you for taking the time to give us your impressions and comments about your last stay at Novotel Genova City. We thank you for providing us the information that can better help us to understand your point of view about the stay. We thank once more and hope to welcome you in the future. Yours sincerely, The Management

Foort D 2014/12/19
« Friendly staff, good restaurant »

The hotel has nice and spacious rooms. The one problem I always face is that it always is far too warm. In summer as well as in winter. No possibility to change this yourself. Opening windows is not an option because of the many roads. The staff at reception, in the bar and in the restaurant is very friendly. Parking is too expensive, but there is no alternative.

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