ibis Budapest City hotel

"Information is always important"

10th January 2013, VincentYe, Apeldoorn, The Netherlands

As a traveler, we are satisfied at your information providing. Breakfast is basically enough. We took only once to build up the local impression. Those options are pretty a lot. We like it. The price of breakfast is a bit higher, but reasonable. Thank you!

Management responseDear VincentYe,We very much appreciate your comment regarding your stay in ibis Budapest City. My staff and I are so pleased that you were satisfied with our services and we do hope we can welcome you back to our hotel.Sincerely yours,Richárd Siklósi
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"Short Stay in Budapest"

11th October 2012, Cambridge_12, Guilden Morden

Conveniently located near a metro station with easy connection to the main railway station. Cool, clean and comfortable room with friendly helpful staff with one person going well beyond the call of duty to supply information on travelling. Would use this hotel again.

Management responseDear ‘Cambridge_12’,Let me thank you for your valuable feedback posted on TripAdvisor regarding your recent stay with us. I am truly glad that our hotel and the services provided by our staff met with your expectations. We are looking forward to welcoming you back to ibis Budapest City!With kind regards,Richárd SIKLÓSIGeneral Manager
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"ok hotel"

17th September 2012, Burgas

Generally this hotel is good. If you don't have previously made reservation, you will be charged 109 eur at the reception desk. I had 2 rooms with separate beds. Both of the beds are so close like they have never been separated.Clean place - the carpets need to be changed.. Breakfast overpriced.Good location. Helpful staff.

Management responseDear Guest,I would like to say thank you for taking the time for sharing your thoughts regarding your stay in ibis Budapest City. We hope we have a chance to greet you again in the near future.Sincerely, Richárd SIKLÓSIGeneral Manager
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"Perfect Base"

28th August 2012, MaggiDave, Wefensleben

If you're going to this Facinating city this is a Perfect base.Only a 10 minute walk from one of the stations and a in the middle of the buisiness centre you are never far from food and drink.Word of warning. If you are going to get taxis anywhere, if you don't know the language get the hotel to book for you at the "Flat Rate"!

Management responseDear ‘MaggiDave’,First of all, let us thank you for taking the time for sharing your comments regarding your stay at ibis Budapest City. We happy you find that our hotel has the best location for discovering this amazing city. We sincerely hope we can welcome you back soon to Budapest and also to our hotel.With kind regards,Richárd SIKLÓSIGeneral Manager
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"Great Staff"

27th August 2012, MRMAMS, Amsterdam, The Netherlands

Really happy with the staff and service.The guy at the reception was very helpful and wanted to give every details on the advice that i was asking for. This happened more than once. And whatever he suggested helped.The hotel is very close to the metro station and there was also a hop-on-hop-off stop just behind the hotel. The road in front of the hotel was dug when i was there and the road to the right side of the hotel to me looked stinky and dodgy.But i must say that overall, i am content with the stay at the hotel.

Management responseDear ‘MRMAMS’Thank you for your nice words, we are really glad you enjoyed your stay in our hotel. The comments like yours are very important for our staff to give a real recognition of their every day efforts. We look forward to welcoming you back soon.With best regards,Richárd SIKLÓSIGeneral Manager
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"2 night stay in Budapest,not long enough"

27th August 2012, enbee, Glasgow

central location,English speaking staff, very friendly and helpful, a filling breakfast and an ice bar area although smallish,also a smalllibrary area .I would stay there any time that I was in Budapest again without hesitation

Management responseDear ‘Enbee’,Let me thank you for your valuable feedback posted on TripAdvisor regarding your recent stay with us. Me and my staff are delighted that you enjoyed your stay at ibis Budapest City hotel and we hope your next (longer) visit will be as pleasant as the previous one.With best regards,Richárd SIKLÓSIGeneral Manager
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"in need of urgent refurbishment"

26th August 2012, RafauBe, Zabrze, Poland

Great location, spacious rooms (as ever in Ibis hotels), but dirty walls, filthy room carpet, worn out towels (we thought they were dirty) and paint flaking off in some places in the bathroom and beside the room windows. On the plus side: very friendly and very helpful staff, fast wi-fi.

Management responseDear ‘RafauBe’,Thank you for taking the time to tell us about your experience at the Ibis Budapest City. We are so pleased that you were satisfied with the hotel staff and our service. And we hope after a future refurbishment we meet your expectation.SincerelyRichárd SIKLÓSIGeneral Manager
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"Excellent!!"

21st August 2012, telmaito

As I was travelling alone, the staff helped me a lot!!! Internet for free with good speed is a strong point. I have a hiper nice stay there. There are lots os restaurants near the hotel And is safe to walk at night.

Management responseDear ‘Telmaito’,We cannot be grateful enough for your feedback on the Tripadvisor about your hiper nice stay in Budapest. Thank you again for sharing your experience and we hope we have a chance to greet you again in the near future. SincerelyRichárd SIKLÓSIGeneral Manager
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"Stay for 5 days"

15th August 2012

The hotel has a perfect location in the middle of the center. The staff was good and spoke even Dutch! The 24hour reception was perfect as we visited the Sziget festival.Only the beds where of poor quality.

Management responseDear Guest,First of all, I would like to say thank you for taking the time and sharing your comments regarding your stay with us. It is our pleasure that you can benefit from the hotel location. I do hope your returning visit will be in the next Sziget festival. With kind regards,Richárd SIKLÓSIGeneral Manager
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"Internet does not work"

31st July 2012, rafaelacosta82, Rio de Janeiro, Brazil

The hotel was confortable but I could not sleep very well. Too noisy! The internet does not work in the rooms and staff does not care too much about your complains. Although overal it was good, I will never go back to this hotel.

Management responseDear rafaelacosta82, Thanks for your review. We are glad you had a good stay with us at ibis Budapest City. At Ibis, we strive to provide a superior service experience for every customer; please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Sincerely, Richárd SIKLÓSIGeneral Manager
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"Good stay at Good Price"

24th July 2012, 9m9d9, Frascati, Italy

Like every Ibis hotel, you know what you get. But the breakfast was really poor for the price. The hotel is perfectly connected with public transportation, but is a little bit noisy. Nothing worrying but it has to be said.

Management responseDear 9m9d9, I really appreciate that you taking the time to tell your experience about Ibis Budapest City. We are glad that you had a good stay in Budapest. We are constantly renewing our buffet breakfast selection as we know there is still space for improvement. Hopefully despite this inconvenience you will choose again ibis Budapest City during your next trip to Hungary. SincerelyRichárd SIKLÓSIGeneral Manager
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"Ibis Budapest"

22nd May 2012, Kathleen556, Victoria, British Columbia, Canada

The Ibis is @ 1.5 miles from the train station. It is @ 20 minute walk to the tourist section and the river. The hotel is old. The rooms are small and the beds are very soft. I thought pricey for the look and quality of the hotel. I would choose not to stay there again.

Management responseDear Kathleen556 ,Thank you for taking the time to write a review. We are sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would also like to inform you that we are going to change the bedding and the pillows this year to ensure better service to our guests. With kind regards,Richárd SiklósiGeneral Manageribis Budapest City
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"Good location"

18th April 2012, Alexandria, Romania

The hotel is placed in a good location. The room was clean and quiet. There is free wifi. The stuff was OK. My car was safe in the parking in the underground of the hotel.

Management responseDear Adrian I,Thank you very much that you shared your comments on Tripadvisor. We are really glad that you were satisfied with our service and hope you will choose again ibis Budapest City during your next trip to Hungary.With best regards, Richárd SiklósiGeneral Manageribis Budapest City
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"4 day trip in Budapest"

11th April 2012, Brussels, Belgium

The hotel is very well located. There is a metro, bus, tram stop just right on the corner, there is also a quite big supermarket (match) 20m away. It is not far from everything you need. I choosed it because it was located between the heart of the city centre and the baths, and also because of the price and the neatness of the room. The only thing that could have been better was to have a fridge or a microwave which are always useful. If you are looking to cook, just rent a appartment, they are also cheap.

Management responseDear Guest, We are glad you had a pleasant stay in Budapest and you enjoyed the center location of ibis City, and you could benefit from it. We hope you will choose again our hotel during your next trip to Hungary and please feel free to use our services and enjoy our selection in our bar round the clock.With best regards, Richárd SiklósiGeneral Manageribis Budapest City
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"Hotel good, breakfast average, location terrible"

3rd April 2012, London

The hotel itself is fine - standard Ibis rooms and quality. Breakfast choices were limited - pastries felt stale and very few cooked items. The location is terrible - entirely down to the huge and very busy junction of major roads just outside. The square opposite seemed to be a gathering place for tramps and partying students until the early hours.Next time in Budapest will be an Ibis but somewhere quieter.

"All the basic comforts covered nicely"

30th September 2011, Tallinn

Only gripe would be that the free wifi internet was a bit flakey, tho it generally did work in my room at least. I just wish these hotels would either just make it free without the login hassle, or at least make sure its works better.

"Good Location, poor service compared with other Ibis Hotels"

14th September 2011, Izmir, Turkey

Well, what I like at Ibis Hotel, you can get what you expect, limited services but clean room. However, this hotel unfortunately even below this standard. There was not a hair dryer or shampoo in the bathroom, and there, one can hear irritating sounds of flowing water from the top room (Water pressure tank I guess, I was at the 3rd floor), the towel old and ripped.But above all, the attitude of one lady at the front desk shocked me.(Her name was Marta)I never had an experience any hotel, there was a business center and I tried to print out my flight boarding card, but the cartridge of the printer had been finished. When I asked whether I can get from another printer, since it was urgent. She very rudely told me, try at other times. Also She delibaretly waited me for just having a blank paper. (The other people at the desk was very helpful). As French Ibis, for all expenses for keeping the standard as much as high in worldwide, can be broken at the weakest point, the people in former Soviet countries sometimes did not have enough education for welcoming and assisting the visitors and the importance of meeting of requirements for brand name reputation.Also, what I learnt after haivin spent 4 days in Budapest, The road next to the Hotel along the Tram #6 is like a imaginery quality line, the street goes up the Main train station Keleti is dangerous, a lot of gipsy people stop you and asked money, even at day. So any hotel, towards the Margrid Hid will a better choice.RegardsBaris