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Mercure Hotel Hamburg am Volkspark - hotel reviews in Hamburg
Hotel code: 1659
Accorhotels.com customer reviews in partnership with TripAdvisor
"Hotel OK, expensive"
14th May 2012, fbxOrnex, Ornex
I was travelling for work, and I did not need any particular service. For example, I did not even switch the TV on.I bought some internet traffic, way too expensive.Hotel OK, just expensive, and more expensive than my previous time there.
"My worst hotel experience in memory"
30th March 2012, London
It's a Novotel. I expected it to be basic, but deliver on my needs of doing a bit or work in the evening, going to sleep and then getting up for a meeting the next morning. It failed spectacularly. Reception didn't initially give me wireless passcode which i had prepaid. I was not offered help to my room as i strugled towards the lift with my luggage, and ironing board and iron under one arm. room was huge. Furniture the cheapest imaginable. The hotel was being refurbished - lour drilling until 9pm, which started again at 7am the next morning. I had not been told this when booking. Apparently the renovations are mentioned in a small inconspicuous message near the bottom of the hotel's website. The noise made work difficult. The double glazing did little to cut out the noise of the dual-carriageway outside. The mattress was made of cheap foam. not memory foam, the cheap foam you stuff caravan cushions with. it was so uncomfortable i slept less than 1 hour. I was given better pillows in my first year student accomodation than what was offered here. receptionist told me there was nothing to be done about the noise and suggested i move hotel. i will never stay here again. it's so basic to get these sort of things right, it's pathetic when hotels cannot.
"Good accommodation for the price. Well managed with a nice restaurant. English is spoken."
28th September 2011, cape123, NSW
My sister and I stayed at the Novotel Arena for 2 nights and altogether it was a pleasant experience. The restaurant meal was good. The hotel is expecting a renovation over the winter 2011/12 which will bring it up to another level. The only disappointment is that with smoking now banned inside the building, an area adjacent to the front entrance (complete with a tent) has taken some drinkers outside and the noise late at night can be heard through the windows which can be opened.
"Fine hotel"
3rd September 2011, T_Holmelund, Aalborg, Denmark
I did enjoy staying here, but had expected a little more service due to my position in the bonus system (A-club).Rooms were a little old fashion style. No flat screens.Liked the pool in the basement, and the restaurant was excellent.
"nice stay"
2nd September 2011, Prague
we had a nice stay - the hotel was ideally located for our purpose but for going to the center it´s quite far away. the breakfast at 16e is really expensive. the equipment of the rooms is quite old and esp. in bathroom it was obvious. the staff is really nice and helpful, rooms are middle-spacy, a typical accor hotel as you can see everywhere.
"very goog family solution"
15th August 2011, stavanger
traveling norway we stopped in hamburg. Very good hotel, linked via bus (n 3) directly to city center. Excellent treatment , free parking and Novotel standards fully available. Wireless connection at 3 Euro per day.
"dw"
7th August 2011, Hong Kong
Need more electrical sockets in room and washroom, very good breakfast. Hotel personnel are very friendly. There is no air conditioning in hotel! Uncomfortable electrical sockets. Found only 2 in room.
"novatel"
6th July 2011, cannock
excellent service polite and understanding staffbreakfast good quality could be abit cheaper .could have done with a kettle in the room(but that might be a british thing)overall great hotel staff great would recommend it and would stop there again
"Perfect hotel for Imtech Arena"
2nd July 2011, London
Hotel was clean, staff all spoke English, food in restaurant was fabulous and best of it, it was within walking distance of the Imtech Arena, which is why we stayed there. Only complaint: no tea & coffee making facilities in room, very small point though. Would stay again.
"short vacation"
16th June 2011, Stuttgart Germany
The room was quite big.The location was a bit far from city venter, it allow it, it's worth to stay.The breakfast wasn't good price, but good quality, we had many thing to cheese.
"Hamburg stop-over close to A7"
27th April 2011, Limhamn
A Novotel which has more in common with the general Mercure standard. I .e below regular Novotel standard, and price wise a little steep for what's offered.Though good locaction close to the A7, comfort, cleanliness, service as expected from Accord/Mercure.
"Football weekend"
24th March 2011
Went to watch Hamburg vs Colgne, stadium was within 10 mins walking distance, excellent stadium and facilities and the game was brilliant Hamburg winning 6-2. Easy taxi ride to City cntre costing about 15 euro which between 4 is just as cheap as the bus! Hotel was excellent value and very clean, breakfast a bit on the expensive side @ 16 euro. Overall very pleased with the hotel and would recommend it to anyone
"Good Stay"
27th December 2010, Hamburg
The hotel staff were friendly and helpful whenever we needed help. Thank you, we will use this hotel again when we visit Hamburg
Hotel address
Albert Einstein Ring 222761 HAMBURG
GERMANY
How to reach the hotel
GPS :N 53° 34' 29.41'' E 9° 53' 22.02''
Contact the hotel
- Tel. (+49)40/899520
- Fax. (+49)40/89952333
- H1659@accor.com
