Novotel Ambassador Seoul Gangnam 5 stars

Customer review rating (ALL Rating) 4.5/5 1,193 reviews

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Description

Hotel extras

  • Located in Gangnam district near Sinnonhyeon station and Coex with easy access to the airport

  • 332 modern guest rooms and 12 business meeting rooms for up 400 pax

  • 6 luxurious restaurants & bars offering cuisines ranging from international to Bistro

  • Web / Internet corner and free WIFI for your business needs in comfort and privacy

  • Health and relaxation facilities: swimming pool, gym, sauna, and golf range

Our accommodation(s)

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Hotel location

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
South Korea

GPS:37.505258, 127.028829

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,193 reviews

TripAdvisor Rating  4.5/5  2,149 reviews

Certificate of excellence 2023

Good Services

TripAdvisor rating 5.0/5

Vacation47525391162 TripAdvisor review

The room here is clean thanks to the house keeping lady. The Concierge, Kevin Lee is very patient and helpful, help me to book kakao and my spa. Went extra mile to assists my enquires. Appreciate all the staffs here in Novotel for being helpful and patient in attending my queries. 5 stars for you all :)

Dear valued guest, Thank you very much for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at Novotel Ambassador Seoul Gangnam and that our team, especially our housekeeping staff and Concierge, Kevin Lee, left such a positive impression on you. We'll be sure to pass along your kind words to them – they'll be delighted to hear that their efforts made a difference to your stay. Your compliments mean a lot to us, and we truly appreciate your recognition of our staff's helpfulness and patience. Your review and satisfaction are a great motivation for us to continue delivering exceptional service. Once again, thank you for choosing Novotel Ambassador Seoul Gangnam, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Warm regards, Jeanne Bessiere Guest Experience Manager

beyond expectations

TripAdvisor rating 5.0/5

Anne Munch J TripAdvisor review

I just left the Novotel Amabassador Seoul Gangnam after having stayed there for three months! Extending my stay week by week, the reservation manager, Alex, went out his way to accommodate me and make me feel welcome. The concierge staff, especially Jeanne, and Pearley, and other wonderful concierges, answered any question I had, made me feel welcomed and at home, and initiated creating musuem and art itineraries for me. Staying for that long a time, I was cared for by the person cleaning my room, Angela, who left me with a sparkling clean room every day. She was indispensable to me, warm and engaging in meaningful conversations that brightened my day. Bella and Chloe were in charge of the executive lounge, where I spent hours working and enjoying the daily evening buffet daily. They too, made my stay so much more personable - as if among friends. I have been very impressed with the management of the hotel - the wonderful crew, the thorough cleaning, the accommodating front desk staff, the personable and helpful concierges, the excellent house keeping staff. Novotel Gangnam is a uniquely well run and well managed well hotel that I will always whole heartedly recommend to any traveler.

Dear Anne, Thank you immensely for choosing to stay with us at Novotel Ambassador Seoul Gangnam for an extended period, and for sharing such a glowing review of your experience. It brings us immense joy to hear that our team exceeded your expectations and made your stay truly memorable. I have already shared your review with all the team, thank you for mentioning us! We are thrilled to know that you felt like at home. You already know it but once again, it was a real pleasure to have you here with us, and Novotel Ambassador Seoul Gangnam will always be your second home! We hope to have the pleasure to welcome you again in the future, Sincerely, Jeanne Bessiere Guest Experience Manager

Great Stay @ Gangnam

Customer review rating 4.5/5

James V. Business - Confirmed reviews ALL

Nice & pleasant experience once again in Novotel stay at Gangnam. Service and hospitality was great as usual.

Dear James V., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

The location suits us very well and we also enjoys the Novotel Team's high integrity.

Customer review rating 4.5/5

Kate S. Business - Confirmed reviews ALL

I always love to stay at Novotel, I feel like at home and as an Accor plus member, feel that I was valued all the time

good location with gym and everything..

Customer review rating 4.5/5

Kc Business - Confirmed reviews ALL

if Gym can be offered to guest earlier...

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Other web-users rate our hotel

  • 429 reviews 9.3/10 Location
  • 491 reviews 7.3/10 Room
  • 589 reviews 8.7/10 Service
  • 25 reviews 4.1/10 WiFi
  • 203 reviews 8.2/10 Cleanliness
  • 167 reviews 8.6/10 Breakfast
  • 166 reviews 6.6/10 Comfort

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