Hotel Stendhal Place Vendôme Paris-MGallery 4 stars

Customer review rating (ALL Rating) 4.7/5 763 reviews

Hotel Stendhal Place Vendôme Paris-MGallery - Image 1
Hotel Stendhal Place Vendôme Paris-MGallery - Image 2
Hotel Stendhal Place Vendôme Paris-MGallery - Image 3
Hotel Stendhal Place Vendôme Paris-MGallery - Image 4

Description

Hotel extras

  • Prime location in the heart of Paris

  • Opéra Metro station 3 minutes walk away

  • A cozy atmosphere bar corner

  • Green Key Eco-certification

  • Sumptuous decor inspired by the work of Stendhal and the Romantic era

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Hotel Stendhal Place Vendôme Paris-MGallery

22 rue Danielle Casanova
75002 PARIS
France

GPS:48.868062, 2.331288

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

LE SOREL

Located near the reception and fireplace, this bar is the perfect place to relax while enjoying a drink. We are happy to answer any questions you may have about the life and works of Stendhal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  763 reviews

TripAdvisor Rating  4.5/5  653 reviews

Certificate of excellence 2023

Great stay (Corporate Travel)

Customer review rating 5.0/5

Shah A. Business - Confirmed reviews ALL

Couldn't have asked for more. Great location, courteous staff, catered for all requests and room was tidy, good bed and overall lovely stay!

Dear Sir, Thank you for your comment! We are glad that you enjoyed your stay at the MGallery Stendhal Paris Place Vendôme hotel, and that our location, our staff, and the comfort of your room met your expectations. We would be delighted to welcome you again during your next trip to Paris. Best Regards, Mathias Front Office Manager

Well located; good stay; great breakfast; excellent staff.

Customer review rating 4.5/5

Judith Families - Confirmed reviews ALL

Stayed 2.5 days before heading to Bordeaux. The hotel is well located for all we wanted to see. The only drawback was the street work in front of the hotel - obviously nothing the hotel could have done about that. Would stay there again.

Dear Madam, Thank you for your comment! We are delighted that you had a pleasant stay at the MGallery Stendhal Paris Place Vendôme hotel. It's great to know that our location was ideal for your visits and that you enjoyed our breakfast and our staff. We are sorry for the inconvenience caused by the roadworks, but, as you mentioned, that's beyond our control. We hope it didn't affect your stay too much. We would be happy to welcome you again on your next visit to Paris. Best Regards, Mathias, Front Office Manager

Good location coupled with good staff who are willing to help.

Customer review rating 5.0/5

Jackson Families - Confirmed reviews ALL

Our stay here for the second time in a six month period an are S. happy to have such a wonderful place to stay in Paris.

Dear Sir, Thank you for taking the time to respond to our satisfaction survey. It was a pleasure to welcome you for your second stay. We are delighted to see that you enjoyed our hotel as well as our team. We hope to see you soon at our hotel during your next visit to Paris! Best regards, Mathias, Front Desk Manager

Will not stay again

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

I had high expectations for the stay especially when they reached out in advance "to best prepare" the stay of 6 nights. Unfortunately, it did not meet the expectations at all. Not to mention that being a platinum member means nothing, as there was no recognition at all from check in until check out. Upon check in, we were told that we might have to change the room for the last two days as the booking was for a different room type, but they would only know for sure in the next 48 hours. I checked my bookings that I booked for the same bed type for all 6 nights, and also did not hear back from any staff for the next 4 days so thought the case was closed. Bear in mind that their "twin" room is two single beds put together which basically looks like a queen room. On the 4th night, upon returning to the hotel at 7.30pm, the staff told me, "you need to change the room" because I was given a different room type to what I booked and they need the room. Okay, there was an issue with the hotel's room planning and mistakes do happen but what was extremely disappointing was how the staffs handled this case. 1. To begin with, the staff just insisted that they need the room without a single word of apology. 2. Apparently another staff on morning shift wrote down that she spoke to me in the morning and I confirmed to be back by 3pm to change the room. To begin with, I never spoke to anyone when leaving the hotel at 8am other than simple greetings, and I had a booking at Louvre at 1pm. I was not even planning to be back before 8pm if it was not for a change of dinner plan. I don't know if she forgot or simply could not be bothered but lying is beyond unprofessional, and I really hope that your staffs played back the CCTV recording to verify. 3. I asked the staff if he could at least investigate why I was put into a different room type, and he responded, "it wasn't me and my colleague who checked you in will be here soon, you can talk to him". How professional is that. 4. Furthermore, I was told that they "already prepared" the new room. However when I asked for an extra room key, I saw that he changed the room from 6th floor to 2th floor, not to mention that the room was not adequately prepared e.g. empty fridge with no minibar. 5. As I was heading out for dinner plan which could not be changed, I asked for the missing items to be sent to the room once I come back and moved over to the new room completely. Half an hour later, a staff just walked into the new room with master key. Imagine being rushed to pack and move a room, out of nowhere, after a long tiring day. If I had known that we would need to pack and move a room, I would have stayed at another hotel from beginning. Additionally, there is a construction work blocking the hotel entrance and it was painful to make long detour with luggage. It would have been nice to be given heads up knowing that the work is going on for at least weeks. The one bright side was the lady with black hair at breakfast who made us feel most welcomed each morning.

Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Stendhal Place Vendôme Paris - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. There was a misunderstanding with the hotel reception. And we would like to apologize one more time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivia Farina Deputy Manager

Great stay

Customer review rating 4.5/5

Rafael T. Couples - Confirmed reviews ALL

All staffs were simply awesome. They’re very gentil, supportive and friendly. The room was wonderful, specially the bathroom and amenities. The location was better than we expected, it’s so close of the principal hotspots. The only downpoint was the welcome drink. We had to take it at the bar, however there was no one at the bar whenever we went there.

Dear Sir, Thank you for your positive comment about your stay! We're delighted that you enjoyed our staff. It's wonderful that you appreciated your room and the hotel's location. We're a small hotel, which is why the bar is a quiet and cozy place to enjoy a drink. We hope to see you again during your next stay in Paris. Best Regards, Mathias 1st Reception

In partnership with TripAdvisor

Other web-users rate our hotel

  • 206 reviews 9.7/10 Location
  • 249 reviews 9/10 Room
  • 309 reviews 9.5/10 Service
  • 8 reviews 4.5/10 WiFi
  • 141 reviews 8.8/10 Comfort
  • 79 reviews 8.3/10 Breakfast
  • 70 reviews 9.4/10 Vibe
  • 65 reviews 9.4/10 Cleanliness

Powered by Trustyou

Our other establishments nearby