ibis Nuernberg Hauptbahnhof 2 stars

Customer review rating (ALL Rating) 4.3/5 672 reviews

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Description

Hotel extras

  • 300 meters from Nuremberg's main station and city center

  • Sweet Bed by ibis beds for a restful sleep

  • On-site underground parking for convenient and secure parking

  • Daily chilled drinks and hot beverages at the bar

  • WIFI and SKY TV included in every room

Our accommodation(s)

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Hotel location

ibis Nuernberg Hauptbahnhof

Koenigstorgraben 9, 49 26'55.7"N 11 04'59.0"E, or GPS: Hopfenstraße
90402 NUREMBERG
Germany

GPS:49.448591, 11.082909

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

In our inviting bar of the ibis Nuremberg Hauptbahnhof you will be spoiled around the clock. Reflect on your day undisturbed in the hotel lobby with a refreshing drink or a warming hot beverage.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  672 reviews

TripAdvisor Rating  4.0/5  1,051 reviews

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Customer review rating 2.5/5

Sergiu D. Business - Confirmed reviews ALL

Room was nice and clean. Did not like because we had a fire alarm on 11th of March and nobody told us what was the issue afterwards. We were out in pijamas in low C degrees temperature. Also one fire escape door was locked and we could not use it.

Dear Mr. D., We sincerely apologize for the problems regarding the fire alarm and the communication about it that unfortunately caused inconveniences for you. We appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. We would be honored to welcome you again at Ibis Nürnberg Hauptbahnhof. Best regards, The team of the ibis Nürnberg Hauptbahnhof

Fire alarm in middle of the night

Customer review rating 2.0/5

S.a. Business - Confirmed reviews ALL

I was woken up by fire alarm going off at 23:35 (it may have been sooner, as I didn't comprehend what was happening at first). Had to stand outside with the other guests for 12 minutes while fire brigade checked the building. No one seemed to be in charge. It would have been good if the hotel Fire Marshal had worn some form of identification (i.e. a fluorescent and/or reflective tabard with IBIS Fire Marshal written on it). People didn't know what to do or where to stand, so they collected around the hotel doors. A couple even went into the garage to retrieved their car! Someone said it was safe to reenter the building, but it wasn't clear who this person was! The alarm was disorientating. Instead of a buzzer and the words "Fire Alarm, Leave The Build" being sounded, it would be better if the alarm said "Fire Alarm, This Is Not A Drill, Leave the Building". The Fire Exit signs need to be clearer and more obvious, especially on the stairs and doors. No one seemed to know what had caused the false alarm, either when we reentered the building or the following day. Needless to say I had a bad night's sleep, which negatively affected the rest of my visit to Germany. It could have been worse. There could have been a fire and my not responding quickly to the alarm could have been the difference between life and death. The experience has not put me off stopping at the hotel again, but it will be a consideration if I book in the future.

Dear Mr. A., We sincerely apologize for the deficiencies and human errors regarding the fire alarm that unfortunately caused inconveniences for you. Sorry to learn that our information and communication during the alarm was less than satisfactory. We appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Thank you for your effort to provide feedback for us. We would be honored to welcome you again at Ibis Nürnberg Hauptbahnhof. Best regards, The team of the ibis Nürnberg Hauptbahnhof

Good location, small bathroom

Customer review rating 4.0/5

Jaturong A. Business - Confirmed reviews ALL

It's located in the very good location from the train station. Just 5 mins walk. Everything is good, staff is good. Just only one thing in my comment is the size of bathroom is too small. However, I do recommend to everyone.

Dear Mr. A., Thank you very much for your visit and for taking the time to review your stay at Ibis Nürnberg Hauptbahnhof. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Nürnberg Hauptbahnhof

Convenient to Hauptbahnhof and Altstadt

Customer review rating 4.5/5

Gurney B. Business - Confirmed reviews ALL

Recently spent four nights at this hotel and was quite pleased. Convenient location, rooms cleaned each day, very good breakfast, easy check-in and out, refrigerator-style self service bar. Bathroom very small.

Dear Mr. B., Thank you very much for your visit and for taking the time to review your stay at Ibis Nürnberg Hauptbahnhof. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Nürnberg Hauptbahnhof

Well located, typically European rooms

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Front desk was exceptionally. Cleaning ladies were good, except the lack of replacing the shower soap, which ran dry 4 days into an 8 day stay. The bed mattress was thin to say the least. No AC in the room during the winter (maybe) but it got warm quite a few nights. Windows open though so not horrible.

Dear Mr. A., We are very pleased that you took the time to review your visit with us at Ibis Nürnberg Hauptbahnhof. Thank you for your positive feedback, and also for your critique and suggestions on improvement. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the ibis Nürnberg Hauptbahnhof

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Other web-users rate our hotel

  • 683 reviews 9.7/10 Location
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  • 424 reviews 4.1/10 Comfort
  • 382 reviews 8.9/10 Breakfast
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  • 87 reviews 4.6/10 Vibe

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