Hotel address505 Nanjing Road East
How to reach the hotelGPS :N 31° 14' 8.39'' E 121° 28' 50.91''
Contact the hotel
- Tel. (+86)21/63515888
- Fax. (+86)21/63514088
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Sofitel Shanghai Hyland - hotel reviews in Shanghai
Hotel code: 1603
Accorhotels.com customer reviews in partnership with TripAdvisor
"Nice but with several but!!!"
14th February 2013, Roger857, Bologna, Italy
Nice location with direct access to the shopping pedestrian street Nanning Road. Frankly I expected better room’s arrangement from a hotel of this category and price. Old furniture, poor maintenance. It's time to renew.View management response »
Management responseDear Roger857,Bonjour from Sofitel Shanghai Hyland!We sincerely appreciate you taking the time to post a Tripadvisor review regarding your recent stay with us. We are sorry to learn we did not meet your expectations during your stay with us. Please rest assured that proper measures have been taken in order to avoid future re-occurrence. Thank you for your loyalty and we hope to welcome you back soon at Sofitel Shanghai Hyland!Life is Magnifique!The Management Team
"Australians in shanghai"
10th February 2013, Martyn E
We had a great time in shanghai and the strategic location of the hotel had a lot to do with it.Worth paying for for the Club rooms with access to the lounge as the food was excellent at breakfast and also "happy hour" and the staff most attentive.Staff at all sections of the hotel were good. The wifi system was very patchy and went in and out all the time.View management response »
Management responseDear Martyn E,Bonjour from Sofitel Shanghai Hyland!We sincerely appreciate you taking the time to post a Tripadvisor review regarding your recent stay with us. Your comments have been shared with the team and they serve as an encouragement to maintain our high quality of service. Regarding your wi-fi connection comments, we have passed it to our IT Department and measures have been taken to improve it for future.Thank you for your loyalty and we look forward to welcome you back soon at Sofitel Shanghai Hyland!Life is Magnifique! The Management Team