Hotel address505 Nanjing Road East
How to reach the hotelGPS :N 31° 14' 8.39'' E 121° 28' 50.91''
Contact the hotel
- Tel. (+86)21/63515888
- Fax. (+86)21/63514088
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Sofitel Shanghai Hyland - hotel reviews in Shanghai
Hotel code: 1603
Accorhotels.com customer reviews in partnership with TripAdvisor
"Family trip with my daughters"
23rd September 2013, eve m, Melbourne, Australia
The hotel is in a excellent position,right on the main road in Shanghai,Nanjing road where shops,reataurants are,the hotel is in reno atm,it does need it but the foyer is still good,once the reno is over im sure the hotel will be the same stanards as all sofitels aroung the world,the staff are friendly and can speak english.
"Great Central Location"
20th September 2013, Camchch, Christchurch, New Zealand
Great location and price, however renovations were going on so quite loud noise during the hours of 8am till after 6pm,,, Front desk staff were brilliant and very helpful however restaurant staff at breakfast and the concierge staff were quite disinterested and not very forthcoming with suggestions or service. I would however stay at this hotel again for its fantastic location
"Perfect location to see Shanghai"
17th September 2013, mooreje, Albury, Australia
For a business trip or holiday this Hotel is an excellent choice. Conveniently located ( 150 metres) to line 2 , direct airport link and key shanghai locations.The Nanjing shopping street at the front door is handy for last minute shopping ,restaurants are easily accessed along this street and just a short walk to the famous Bund boulevard .
"A very poor representative of the Sofitel reputation"
17th September 2013, Kerin0309, Adelaide, Australia
I have stayed in Sofitel's in many places in the world, nothing compares with Sofitel metropole in Vietnam, but this hotel is a particularly poor representative of the Sofitel brand. From Club facilities that are sub standard, service that is well meaning but poor through to rooms that smell, cleaners that simply make the bed as all they do, and renovations throughout the hotel it was a very disappointing stay. Sofitel should consider discounted rates when they are disrupting their usual service for renovations - and they should make it clear before you come that there are renovations - in a prominent place on the website. The customer manager, Katrin did her best to assist, but Id select a different place to stay in future.
"Great hotel in great location"
10th September 2013, ChadMacIsaac, Victoria, British Columbia, Canada
The staff was friendly and helpful, the room was a good size and very clean, the breakfast was fantastic (as always with Sofitel) and the hotel location on Nanjing Road East was excellent! I'll certainly be back and recommend it to friends.
"Perfect hotel and perfect location"
9th September 2013, autchoz, Kuala Lumpur, Malaysia
Sofitel Shanghai Hyland is located on the most commercial street in Shanghai, pedestrian area, which is very convenient.Wherever we want to go, it is easy from the hotel.Staying at the hotel is no problem as the restaurants are very good, the services are very convenient, and the people extremely nice.I had a perfect stay there.
"good location ,firm beds?"
5th September 2013, david1964186273, Brighton, United Kingdom
if you like firm beds then this is a good hotel,but the hotel were very happy to put a matrass topper on my bed and were very helpfull, the spa was terrible dirty and unkept over all the hotel and staff were grate but the spar and beds let it down for me and i was in an exsecutive room and its worth paying for that as free alcahol in the evening and foodView management response »
Management responseDear david1964186273 ,Merci for your feedback in depth.We have carefully noted each point you have raised with attention and concern. We are happy that our Housekeeping team arranged a softer bed for you. As per your Spa experience, the Spa Manager has been informed to rectify the cleanliness issue immediately.It will be a plaisir to welcome you backLife is Magnifique in Shanghai!Daniela KaradzhovaQuality ManagerSofitel Shanghai Hyland
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.