Hotel - Sofitel Shanghai Hyland
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Sofitel Hotel

Sofitel Shanghai Hyland hotel

505 Nanjing Road East 
200001 SHANGHAI
CHINA

1,016 reviews
TripAdvisor Rating Based on 1,016 reviews
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Hotel Sofitel Shanghai Hyland

French luxury and local cuisine in the worlds most exciting cities

Sofitel Shanghai Hyland is located in the heart of the city's commercial hub on China's most famous pedestrian shopping street, Nanjing Road. 383 impeccably designed guest rooms and suites including 141 exclusive Club rooms located on the uppermost 22 to29 floors. Other facilities include 2 restaurants, 1 bar, spa and 9 conference rooms. The hotel is within walking distance of People's Square, the Bund and Grand Theatre, and adjacent metro stations - Nanjing Road East and People's Square.

Hotel extras
  • Set in the heart of Shanghai
  • Catered to leisure or professional needs
  • Blending Chinese and Shanghai culture
  • Advantage 4
  • Advantage 5
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Hotel - Sofitel Shanghai Hyland

505 Nanjing Road East
200001
SHANGHAI
CHINA

Tel: (+86)21/63515888
Fax: (+86)21/63514088

Check-in from 14h00
Check out up to 11h00
Access and transport
  • NANJING ROAD EAST : 14, FUJIAN ZHONG LU
  • NANJING ROAD EAST. : 20, FUJIAN ZHONG LU
  • NANJING ROAD EAST.. : 37, FUJIAN ZHONG LU
  • REMINGUANGCHANG(PEOPLES SQUARE) : LINE NUMBER #505, REMINGUANGCHANG
  • NANJING ROAD EAST : 2, NANJING RD EAST
  • PEOPLES SQUARE : 1-2-8, PEOPLES SQUARE
  • SHANGHAI RAILWAY STN : ALL DOMESTIC, SHANGHAI STATION
  • PUDONG INTL AIRPORT At 50km / 31.07 miles
  • SHANGHAI HONGQIAO INTERNACIONAL At 16.6km / 10.31 miles
  • DONE DONG LINE At 1.5km / 0.94 miles
  • JINDONG LINE At 1km / 0.63 miles
  • FUJIAN ROAD At 0.1km / 0.06 miles
  • XIZANG ROAD At 0.3km / 0.19 miles
  • ZHONGSHAN EAST ROAD At 1km / 0.63 miles
  • MEI LONG RAILWAY STATION At 12km / 7.5 miles
  • SH RAILWAY STATION At 6km / 3.73 miles
  • SHANGHAI RAILWAY STATION At 6km / 3.75 miles

GPS : 31.235665, 121.480808

Our rooms

Wi-Fi in the hotel (Free), Internet connectivity in room (Free)

  • PRESTIGE SUITE, 1 Queen Size Bed, Upper Floor
    PRESTIGE SUITE, 1 Queen Size Bed, Upper Floor Prestige Suite

    480 sq. ft. (45m²), features Sofitel MyBed, LCD TV, separate shower and Hermes amenities in most bathroom. Exclusive Sofitel Executive Floors dedicated services, including breakfast, broadband, cocktails. Extra bed on request.

  • Junior Suite, 1 queen-size bed, separate living room
    Junior Suite, 1 queen-size bed, separate living room Junior Suite

    480 sq. ft. (45m²), features Sofitel MyBed and complete guest facilities, extra bed available on request.

  • SUPERIOR ROOM CLUB SOFITEL, 2 Single Beds,Upper Floor
    SUPERIOR ROOM CLUB SOFITEL, 2 Single Beds,Upper Floor Superior Room Club Sofitel

    30m², 320sq ft, featured Sofitel MyBed, flatscreen TV, seperate shower and LANVIN amenities in bathroom. Exclusive Sofitel Executive Floors dedicated services including breakfast, free internet & WIFI, cocktails. Extra bed on request.

  • SUPERIOR ROOM CLUB SOFITEL, 1 Queen Size Bed,Upper Floor
    SUPERIOR ROOM CLUB SOFITEL, 1 Queen Size Bed,Upper Floor Superior Room Club Sofitel

    30m², 320sq ft, featured Sofitel MyBed, flatscreen TV, seperate shower and LANVIN amenities in bathroom. Exclusive Sofitel Executive Floors dedicated services including breakfast, free internet & WIFI, cocktails. Extra bed on request.

  • SUPERIOR ROOM, 1 Queen-Size Bed
    SUPERIOR ROOM, 1 Queen-Size Bed Superior Room

    320 sq.ft. (30 m²), features Sofitel MyBed, separate shower and LANVIN amenities in bathroom. Free WIFI in room and complete guest facilities.

  • SUPERIOR ROOM, 2 Single Size Beds
    SUPERIOR ROOM, 2 Single Size Beds Superior Room

    320 sq.ft. (30 m²), features Sofitel MyBed, separate shower and LANVIN amenities in bathroom. Free WIFI in room and complete guest facilities.

  • 383 rooms
  • 202 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Crib on request
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Printer
    • Fax machine
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

MOSAIC Restaurant
Lunch 11:30 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:30 - 22:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

MOSAIC Type of cuisine: International


With a casual modern design and privileged view over Nanjing Road, Mosaic presents an innovative menu focusing on organic culinary creations. Open for breakfast, lunch and dinner with buffet and a-la-carte menus available from 6am through to midnight.

Find out more and book
MAO Restaurant
Lunch 11:30 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 15:30 - 22:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

MAO Type of cuisine: Regional


Modern and authentic Cantonese specialties are served as well as a variety of innovative Shanghai dishes. Try our set menus or dine a-la-carte with a view over Nanjing Road or in one of 3 private rooms for those seeking an intimate dining experience.

Find out more and book
See all our restaurants
BAR 505 Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR 505


Chic and smart, yet relaxed and comfortable, 505 is a lounge bar providing a selection of teas and coffees during the day and champagne, wine and Sofitel cocktails in the evening, with a contemporary soundtrack to complete the scene.

See all our restaurants and bars

Your meetings and events

Sofitel Shanghai Hyland Meeting Room

Our meeting rooms


  • Number of meeting rooms: 11
  • Maximum size: 400 m2
  • Maximum capacity: 400
  • Maximum banquet capacity: 324

Our customer reviews for Sofitel Shanghai Hyland

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,016 reviews
fionacoyne 2016/12/02
« Very pleasant hotel in an excellent location »

The only giveaway regarding the age of this hotel is that the windows in the rooms are smaller than they are these days - but this does not detract from the comfort and is in any case more than made up for by other aspects... I frequently stay here when in Shanghai on business - not only is it centrally located but the executive lounge is a perfect place to work in those odd hours beween meetings:)

Kunjaya W 2016/11/26
« Sofitel Hyland Shanghai Nov 2016 »

The location was at the Nanjing Pedestrian Street. The room was a bit average for Sofitel standard. It was very easy to find food and beverage in the proximity area. It would be better if a swimming pool was added.

SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Kunjaya W, Thank you so much for choosing our hotel during your recent trip to Shanghai and thank you for taking the time to share your extensive feedback with us. It has been a great pleasure having the chance of welcoming you and we are glad to learn that we have succeeded to meet your expectations. Kind regards, Morgane Borrel Guest Experience Manager

adamnnet_b 2016/10/25
« Nice hotel - lacking service »

As a Platinum member of the Le Club I generally opt for Sofitel Hotels. I have to admit that this particular hotel does in no one live up to the standards of service you would expect and do experience from other Sofitel hotels. From the moment of walking in, there was not help with luggage, no mention of the club lounge and times and services available, no mention of internet policy, no help with getting taxi apart from being told to wait outside and in general a lack of service ability by the staff. I was very surprised and disappointed of the lack of service offered in this hotel after even recently experiencing such great service in Bangkok and Ho Chi Minh. The rooms and great, clean and have all the amenities with even a good breakfast and the hotel is in a good location but is let down by its service which is a real shame.

SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear adamnnet_b, We pay attention to all comments we receive and work on points highlighted by our valued guests. I have contacted you on private to get more details so we can follow up and ensure that this atypical encounter does not happen again. Best Regards, Morgane Borrel Guest Experience Manager h1603-qc@sofitel.com

Wills T 2016/10/09
« Comfort and location »

This hotel is located on the Nanjing road (pedestrian walkway) about 150 m from exits 1 and 4 of East Nanjing mrt station which services line 2 that runs to the main international airport. Both exits have esculators up but not down. I stayed 6 nights. I had a nonsmoking junior suite, which was quiet and well appointed with all the trimmings of a quality 4and 1/2 star hotel. Having spent the past two months in hotels in Asia and the US I have to say the the price point was excellent value for money. I did not have breakfast but did enjoy the wide choice of cuisine at the buffet lunch. Aside from easy access from the airport it is also a short walk from the Bund, various parks and shopping.

SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Wills T, It is always a pleasure to read such positive comments regarding our guest experience, and thank you for posting your review on TripAdvisor following your recent stay at Sofitel Shanghai Hyland. I'm delighted to learn that you had a great time while staying with us , and particularly appreciate our Junior Suit and privileged location in the heart of Shanghai. We sincerely hope to have the pleasure of welcoming you back soon. Kind Regards, Morgane Borrel Guest Experience Manager h1603-qc@sofitel.com

borjasantos 2016/09/22
« Great Service and Great location »

Hotel in the heart of Shanghai where you can easily walk to the Bund and shopping in nanjing Pedestrian Street (direct exit from the hotel). Rooms are not big but must say the Sofitel Club service was simply amazing - lovely staff... focused on you...always with a smile... always welcoming you. Also great food. The place to stay in downtown Shanghai.

SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear borjasantos, Thank you so much for choosing Sofitel Shanghai Hyland as your favorite location during your trips to Shanghai , and for sharing your experience with the TripAdvisor community. What a pleasure to read that you particularly appreciated our Sofitel Club, and incredible location in the heart of the city. Your kind words on the friendliness and professionalism of the Sofitel Club team are highly appreciate and I will definitely share your feedback with all of them. We hope to have the pleasure of seeing you again soon in Shanghai! Sincerely, Morgane Borrel Guest Experience Manager h1603-qc@sofitel.com

PeNor 2016/07/05
« Sofitel Shanghai »

The hotel lies in a very convenient part of the city, close to the metro and to shopping facilities. The hotel is well kept and well run with very professional staff that make you feel at home. The Internet connection was sometimes poor but that may have been outside the control of the hotel

SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear PeNor, Thank you very much for taking the time to write such a wonderful review on TripAdvisor following your recent stay at Sofitel Shanghai. We are delighted to learn that you had great experience while staying with us. Your kind words on the hotel, the team professionalism and friendliness are highly appreciate. I will make sure that your praises will be passed on to the team, so all can appreciate your feedback and motivate them to keep up the good deeds. We sincerely hope to have the pleasure of welcoming you back soon. Sincerely, Morgane Borrel Guest Experience Manager h1603-qc@sofitel.com

bernie_doyle 2016/06/27
« China trip »

After attending a conference, decided to undertake some R & R in Shanghai and staopped as the Sofitel. Must admit what a great decision. This is some hotel, great food, great staff and perfect location. If you plan to visit Shanghai, you cant find a better hotel

SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Bernie_doyle It is always a pleasure to read such positive comments regarding our guest experience, and thank you for posting your review on TripAdvisor following your recent stay with us. We are delighted to learn that you particularly appreciated our food variety, service and our privileged location in the heart of Shanghai. We are looking forward to welcoming you again very soon. Kind regards, Morgane Borrel Guest Experience Manager h1603-qc@sofitel.com

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