Hotel - Sofitel Shanghai Hyland
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Sofitel Hotel

Sofitel Shanghai Hyland Hotel

505 Nanjing Road East 
200001  SHANGHAI
CHINA

1,127 reviews
TripAdvisor Rating Based on 1,127 reviews
Best price guarantee
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From 800.00 CNY Non member rate
From 800.00 CNY Member's rate Members’ Rate, join while you book
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Select your dates 800.00 CNY
Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
See all services

Hotel location

Our rooms

Wi-Fi in the hotel (Free), Internet connectivity in room (Free)

  • 383 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Crib on request
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Printer
    • Fax machine
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Shanghai Hyland

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,127 reviews
bernard c 2017/03/13
« Great stay @ Sofitel Hyland »

Great experience!!! Fantastic breakfast at the business lounge. Awesome location, easily accessible to both subway station and most importantly its within walking distance to the Bund. But its pretty difficult to find a taxi.

SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Bernard c, All of us at Sofitel Hyland would like to offer our sincere thanks for sharing your feedback here on TripAdvisor. We are happy to read that you had a memorable stay with us and the entire team of Sofitel Shanghai Hyland managed to make your stay a pleasant one. Your nice words have been shared with everyone as they serve as an encouragement to all of us to continue delighting our guests during their stay with us. Once again thank you for sharing you experience and for your fantastic rating, we sincerely hope to see you again very soon for another trip to Shanghai. Sincerely, Morgane Borrel Guest Experience Manager

tangruize17 2017/01/20
« Fabulous hotel »

Wonderful experienced hotel staff and excellent, understated facilities. Not the newest property, but the most conveniently-located, well-staffed and value for money. I stayed for a total of 7 nights in two blocks in January. I'm a platinum accor member and was treated to a suite upgrade and access to the executive lounge. Absolutely delightful hotel.

SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear tangruize17, Thank you very much for your wonderful review and fantastic rating regarding your recent stay with us and thank you for your loyalty to Accorhotels. We did love reading about your delightful stay with us. Your compliments on the team professionalism are highly appreciate .I will make sure that your praises will be passed on to them, so all can appreciate your feedback and motivate them to keep up the good deeds. We sincerely hope to see you back soon in Shanghai. Kind regards, Morgane Borrel Guest Experience Manager

Chin Jerng W 2016/12/28
« Great stay at Sofitel Shanghai Hyland »

We had a fantastic stay at this hotel, the breakfast was above average. The service was excellent and above par. However, we were a little disappointed with the Christmas dinner at the Chinese restaurant , perhaps it was the local cuisine which favors a little more salt then my own taste. Would recommend a stay at this location, very close to shopping, etc.

SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Chin Jerng W, Thank you so much for choosing our hotel during your trip to Shanghai and thank you for taking the time to share your extensive feedback with us. I'm delighted to read that you had a fantastic stay, your kind words on the service of our Ambassadors is highly appreciate, I will make sure to share your feedback with all of them. In the other hand I'm sorry to read that the food in the Chinese Restaurant wasn't completely to your liking. Be assured that I have well share your comments with our Executive Chef. We are looking forward for your next visit. Sincerely, Morgane Borrel Guest Experience Manager

Juerg W 2016/12/15
« No points credited »

Still no points credited - I am not sure to return. Nice Hotel, good food, but always troubles at check-in and check-out - not so professional - Taxi service can be much better, it always a risk to catch a taxi

SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Juerg W, First of all thank you for sharing your feedback regarding your recent at Sofitel Shanghai Hyland and thank you for your loyalty to Accorhotels. We do welcome all comments from our guests, both positive and constructive as it is this constructive feedback that helps guide our improvement efforts. We apologize that our check in and check out procedure wasn't up to your expectation. Be assured that I have well share your remarks with our Front Office team. In regards to your LeClub points, please accept our sincere apologies for the delay in crediting the points. I will kindly ask you if possible to send me an email at h1603-qc@sofitel.com, with the details of your stay, in order for me to check your reservation and credit the points accordingly. Please do reach out to us in the future should your travels bring you back to Shanghai so that we can ensure a comfortable stay that exceeds your expectations! Best Regards, Morgane Borrel Guest Experience Manager

fionacoyne 2016/12/02
« Very pleasant hotel in an excellent location »

The only giveaway regarding the age of this hotel is that the windows in the rooms are smaller than they are these days - but this does not detract from the comfort and is in any case more than made up for by other aspects... I frequently stay here when in Shanghai on business - not only is it centrally located but the executive lounge is a perfect place to work in those odd hours beween meetings:)

SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Fionacoyne, Thank you so much for choosing our hotel during your recent trip to Shanghai and thank you for taking the time to share your extensive feedback with us. It has been a great pleasure having the chance of welcoming you and we are glad to learn that we have succeeded to meet your expectations. Kind regards, Morgane Borrel Guest Experience Manager

Kunjaya W 2016/11/26
« Sofitel Hyland Shanghai Nov 2016 »

The location was at the Nanjing Pedestrian Street. The room was a bit average for Sofitel standard. It was very easy to find food and beverage in the proximity area. It would be better if a swimming pool was added.

SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Kunjaya W, Thank you so much for choosing our hotel during your recent trip to Shanghai and thank you for taking the time to share your extensive feedback with us. It has been a great pleasure having the chance of welcoming you and we are glad to learn that we have succeeded to meet your expectations. Kind regards, Morgane Borrel Guest Experience Manager

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