Hotel - Novotel Melbourne on Collins
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Novotel Hotel

Hotel Novotel Melbourne on Collins

270 Collins Street 
3000 MELBOURNE
AUSTRALIA

4,085 reviews
TripAdvisor Rating Based on 4,085 reviews
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Hotel Novotel Melbourne on Collins

Mid-scale hotel for business or family trips

Check in to 4-star comfort at Novotel Melbourne on Collins Hotel in the city's shopping and business hub. Welcoming contemporary decor makes your spacious room a retreat whether you're working or relaxing. Find yourself close by to local attractions, sport stadiums and theatres. Wake up fresh with access to our fitness centre and pool or enjoy a delicious buffet breakfast overlooking leafy Collins Street.

As one of Australia's most fascinating cities to visit, Melbourne is simply packed with exciting things to see, do, listen to and taste - and Novotel Melbourne on Collins is the ideal base from which to discover it all! Located on Collins Street, this imp ressive Melbourne hotel is situated right in the heart of the city. Culture buffs are within walking distance of the Princess Theatre and Capitol Theatre, while sports fans are within easy reach of the MCG, Rod Laver Arena and Flemington Racecourse.

Hotel extras
  • 1 minute to trams, 5 to Flinders Street
  • WiFi, generous work space, iPad® dock, LCD TV
  • Lane Café & Bar open from 6am, nightly happy hour
  • Indoor pool and gym, flexible modern event spaces
  • All-day Café menu, modern Australian à la carte dinner
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioning
  • MELBOURNE INTERNACIONAL AIRPORT
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Melbourne on Collins

270 Collins Street
3000
MELBOURNE
AUSTRALIA

Tel: (+61)3/96675800
Fax: (+61)3/96675805

Check-in from 14h00
Check out up to 11h00
Access and transport
  • NATIONAL BUS COMPANY : BUS 302 BOX H, WHITEHORSE ROAD
  • SITA BUS LINES : BUS402 FOOTSC, IRVING STREET
  • WESTRANS : BUS 606 ST KI, ACLAND STREET
  • YARRA TRAMS : TRAM 19 COBUR, SYDNEY ROAD
  • AVALON At 60km / 37.29 miles
  • MELBOURNE INTERNACIONAL AIRPORT At 18.39km / 11.43 miles  - Shuttle paying
  • TULLAMARINE AIRPORT At 18.4km / 11.43 miles
  • EASTERN FREEWAY At 6km / 3.73 miles
  • SOUTH EASTERN FREEWAY At 6km / 3.73 miles
  • TULLAMARINE FREEWAY At 3.5km / 2.17 miles
  • WESTGATE FREEWAY At 4km / 2.49 miles
  • FLINDERS STREET STATION At 1km / 0.63 miles
  • SPENCER STREET STATION At 1.5km / 0.94 miles

GPS : -37.815963, 144.964961

Our rooms

Whether travelling on business or visiting in leisure, guest rooms at Novotel Melbourne on Collins provide everything needed for a restful night's sleep. Offering striking city views, guest rooms at this stylish Melbourne hotel are beautifully appointed and tastefully decorated. Guests can choose from a variety of accommodation styles, with Deluxe, Executive, Premier and Family options available. Each room features a work desk, an LCD TV, cable and Wi-Fi internet access, a minibar and a modern ensuite.

  • Suite
    Suite

    Large, well designed, the Suite includes an open plan room with lounge area and a bathroom. It offers unbeatable facilities, including a large LCD TV, WiFi Internet, sofa bed and atrium views. Up to 2 adults and 1 child. No rollaway.

  • Standard Room
    Standard Room

    A Spacious room with a Queen or 2 Double Beds with feather duvet, pillow menu for a perfect night's sleep, ensuite bathroom, 40" LCD TV, iPad Docking Station, large desk and views over the Atrium, or City. Up to 2 adults and 2 children

  • Executive Room
    Executive Room

    Enjoy the spacious open plan design with city or atrium views. Relax with a Queen bed, fluffy duvet, 2 seater sofa bed and Eames lounge and ottoman, 40" LCD TV, iPad Docking Station and work desk. Up to 3 adults or 2 adults and 2 children

  • 380 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WIFI in your room
    • High speed transmission line
    • RJ 45 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

LANE RESTAURANT Restaurant
Lunch 10:00 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 15:00 - 00:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LANE RESTAURANT Type of cuisine: International


Lane Cafe and Bar on Collins Street, Melbourne features an extensive buffet breakfast, a café style lunch menu and a sumptuous a la carte dinner menu, designed to reflect Melbourne's vibrant food culture

Find out more and book
LANE BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LANE BAR


For the perfect espresso, signature cocktails, a light breakfast or lunch meal, Lane Café and Bar is an ideal bar for catching up with friends or colleagues. Or catch up on work at the same time, with 30 minutes free WiFi for all guests.

See all our restaurants and bars

Your meetings and events

Novotel Melbourne on Collins Meeting Room

Our meeting rooms


  • Number of meeting rooms: 9
  • Maximum size: 323 m2
  • Maximum capacity: 400
  • Maximum banquet capacity: 230

Our customer reviews for Novotel Melbourne on Collins

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 4,085 reviews

mackho81 2016/09/09
« A great experience »

We spent 5 nights at the Novotel recently. It is in a very good and convenient location for the main shopping area. The hotel was excellent in all respects, and extremely good value for money. The room was a good size, and the bed was very comfortable. There were a couple of minor defects with the room, but these did not detract from a great stay.

Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for telling us about your recent experience with us. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We look forward to making you feel welcome again on a future visit and thank you very much for your time to post this review. Sincerely, Karen Taylor General Manager

U3836SWtraceyc 2016/08/25
« great location »

very central to everything ,tram out the front, great staff , food was yum ,they have a bar and restaurant ,witch is great if you don't want to go out , they have a great room service menu ,very prompt ,also anything you need they were there

Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you, all part of the friendly service we provide. We hope we can make you feel welcome again. Sincerely, Karen Taylor General Manager

debbun02 2016/08/04
« Nice stay »

Great location, great staff, great I house bar. Great shopping around hotel. Air conditioner in room was a little noisy. New shopping centre attached to hotel is exciting. We stay here often and will stay here again

Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your review and your continued support to us. I am delighted you keep returning not only for our central location but for my teams well known friendly service. I am however sorry as you had been disturbed by the A/C unit and would like to apologise. If you could please contact me with the room number so my Maintenance can service the unit as I do not wish for any other guest to be inconvinienced. Thank you again for your loyalty. I very much look forward to you making contact and to welcome you back. Sincerely, Karen Taylor General Manager

northy2015 2016/08/03
« Not happy »

Shoddy put me in a room that had not been cleaned to an appropriate standard upgraded my room which was no better. Pillows were crap to soft ended up with a sore neck. Food over priced and over rated. Much better places to stay in Melbourne at two thirds the price. Won't be staying there again and more than likely won't stay at another Novotel. They can have their Silver Awards card back.

Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your constructive feedback and please do accept my sincere apology we did not live up to the well known Novotel name. Your invaluable comments are extremely important to us as they allow us to identify any areas in need of improvements to maintain the high standard of quality and service and comfort we are known for. I share your disappointment that the rooms you had been given had not been perfect and for this I am sorry. My team and I take all guest feedback earnestly hence, please rest assured that my team has been briefed to look for immediate improvements as not for any other guests to be inconvenienced. Once again I do apologise and respect that you choose not to stay with us in the future. Should you however like to give us the chance to redeem ourselves please contact me personally. Sincerely, Karen Taylor General Manager

Ariane B 2016/07/06
« Good location, less than wonderful rooms »

You couldn't choose a better spot to be in Melbourne - close to everything. But the rooms are dark and stuffy, and the check-in staff were rude and unhelpful. The bar staff, on the other hand, were fantastic. We had a late checkout, which was great, except that the keycard automatically locks you out of your room despite having a late checkout, which wouldn't be such a big deal if it wasn't a VERY long walk to the lifts and back.

Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your constructive review. I would again like to extend my sincere apologies for issues you experienced during your recent stay and the lack of hospitality you encountered on check in . The follow up and attention to detail is unacceptable and certainly not level of service that we pride ourselves in. Please rest assured that I will be discussing this feedback with my team to ensure that this type of service is not replicated in the future. I do understand your reluctance to stay with us in the future. If you do decide to give us a second chance, please feel free to contact me directly. I would be delighted to personally assist you with your reservation requirements to ensure you have a more enjoyable experience. I wish you safe and happy travels ahead and thank you for your bringing your experience to my attention. Sincerely, Karen Taylor General Manager

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