Hotel - Novotel Melbourne on Collins
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Novotel Hotel

Novotel Melbourne on Collins Hotel

270 Collins Street 
3000  MELBOURNE
AUSTRALIA

4,359 reviews
TripAdvisor Rating Based on 4,359 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • MELBOURNE INTERNACIONAL AIRPORT
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether travelling on business or visiting in leisure, guest rooms at Novotel Melbourne on Collins provide everything needed for a restful night's sleep. Offering striking city views, guest rooms at this stylish Melbourne hotel are beautifully appointed and tastefully decorated. Guests can choose from a variety of accommodation styles, with Deluxe, Executive, Premier and Family options available. Each room features a work desk, an LCD TV, cable and Wi-Fi internet access, a minibar and a modern ensuite.

  • 380 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WIFI in your room
    • High speed transmission line
    • RJ 45 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Melbourne on Collins

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 4,359 reviews

Robyn J 2017/05/19
« great location but average service. »

Rooms fine, but bathrooms a bit tired. The shower over bath arrangement was awkward and could be dangerous. There was no anti'slip mat under the shower. The tiles around the shower end of the bath were very grotty, which is probably due to them being hard to access by cleaning staff. We had to call the service desk 3 times before a bath plug was made available. The first day we gave up after 2 calls. The next day, one arrived after some delay. Will take our own plug next time. Not a big issue, but poor service.

dawnj309 2017/05/09
« A M Barron »

We always stay here when in Melbourne. The hotel is very handy to the city and to trams and the staff are very friendly and helpful. The rooms are a good size and the bathrooms always well stocked with shampoo etc. Cleanliness is important to us and the room has always been of a high standard. The bar food and restaurant food are of a high standard. The only complaint on this trip was that our clock didn't work and although we mentioned this it didn't get fixed or changed.

965derrick 2017/03/25
« Basic need »

I was suprised that it did not provide toothbrush and spring water in the hotel room. Of all the accor hotels i have stays, this is the only hotel did not have the items that i mentioned. This is the 2nd time i stay at this hotel and i hope i wont be disappointed when i return on the 3rd time.

Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your constructive review after your recent visit with us and my apology as we did not live up to the Accor standard you had known. We very much look forward to make you feel welcome next time you stay with us. If I can help please contact me personally or my friendly team. Sincerely, Karen Taylor General Manager

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