Mercure Tours Nord Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,370 reviews

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Description

Hotel extras

  • GREEN KEY certified

  • Easy access to the downtown area and 5 minutes from the A10 highway

  • Free indoor private car park

  • Outdoor swimming pool open in summer

  • 410m² of rooms that can be adapted to your needs

Our accommodation(s)

Hotel location

Mercure Tours Nord Hotel

11 rue de l'Aviation
37100 TOURS
France

GPS:47.438095, 0.708801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Les Vignes

You'll love the friendly setting and the home-made locally sourced cuisine. On fine days you can sun yourself on our pool-side terrace. Enjoy with friends, on business, or as a romantic dinner for two.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,370 reviews

TripAdvisor Rating  4.0/5  966 reviews

Perfect hotel for stop over on the way to Spain

TripAdvisor rating 4.0/5

yanick m TripAdvisor review

Hotel only a few minutes away from the highway. Nice room with big bed, good shower, separate toilet a bit tight if you want to close the door, OK for one night. Hotel restaurant open on Sunday, exceptional in France, good food and a very nice and professional Colombian waittress. We go back !

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Good stay and nice people

Dear NICOLA MR G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Blondel - Directrice h1…

EV Charger - Connection Not Possible

Customer review rating 2.5/5

Rs Couples - Confirmed reviews ALL

All good except for very disappointing experience with the EV Charger. It proved impossible, despite help from Mercure staff, to connect our car to the charger on site. We chose the hotel in favour of others because it had a charger. Such a shame. We also think it is poor on Accor part not to have a consistent EV charger partner. We stayed at Ibis St Nazaire Trignon in the past and had no problems with the charger there. It was a different set up. Why bother with Easy Charging App? It was neither Easy nor did if result in any Charging of the batter. Aside from that the stay was perfectly fine and staff were kind.

Dear ROBERT S., First and foremost, we would like to thank you for taking the time to share your experience with us. We are sorry that certain aspects of your stay did not meet your expectations and understand that a comfortable stay is of utmost importance. At Mercure Tours Nord, we strive to provide our guests with a pleasant experience by offering confortable accommodations and attentive service. We apologize for any inconvenience caused by EV charger, unfortunately we are only an intermediary, it is not about our own charging stations, there may be several reasons why the recharge did not work that day and please accept our apologies for not being able to help you. Though it does not excuse the situation, please be reassured that we take all feedback seriously and continuously aim to improve our services. Sincerely, Pauline Durand - room division manager

Pleasant stay

Customer review rating 4.0/5

Mr C. Business - Confirmed reviews ALL

Help provided each time requested.

Dear Mr C., thank you for your kind review. We greatly appreciate your feedback and are pleased to hear that our staff was helpful during your stay. We hope to welcome you back soon. Patricia Blondel, General Manager.

Well located if travelling south

Customer review rating 4.5/5

Sandra Solo - Confirmed reviews ALL

Good hotel with restaurant. Food was wonderful. Plentiful breakfast with good choices. Only complaint is the paper cups in the room, completely understand this was brought in during covid however for the price per night at the Mercure hotels a china cup and a glass is expected, especially when a range of up to 5 maybe 6 tea and coffees are available per person in the room and these type of takeaway cups are not designed to be cleaned, so the argument for sustainability is not justified. Please return to china and glass.

Dear Sandra, Thank you for choosing Hôtel Mercure Tours Nord and for taking the time to share your feedback. We appreciate your positive comments about our well-located hotel and the wonderful food in our restaurant. We understand your concern regarding the paper cups in the room, and we apologize for any inconvenience caused. Your feedback is valuable to us, and we will take it into consideration as we continuously strive to improve our services. Thank you for bringing this to our attention. Best regards, Patricia Blondel, Directrice

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Other web-users rate our hotel

  • 312 reviews 8.6/10 Location
  • 743 reviews 7.6/10 Room
  • 678 reviews 8.5/10 Service
  • 6 reviews 8.8/10 WiFi
  • 415 reviews 6.1/10 Food
  • 344 reviews 7.9/10 Breakfast
  • 260 reviews 6.6/10 Cleanliness
  • 106 reviews 5.5/10 Amenities

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