Hotel addressHollandstrasse 3
How to reach the hotel
Contact the hotel
- Tel. (+43)1/213130
- Fax. (+43)1/21313230
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Hotel Mercure Wien City - hotel reviews in Vienna
Hotel code: 1568
Accorhotels.com customer reviews in partnership with TripAdvisor
"Nice place with some little mistakes"
21st July 2013, Zoli K, Budapest, Hungary
Pros:Spacious room, super comfy bed, peaceful environment, nice breakfast, kind staffCons:Weak wifi, no rug in the bathroom (slippery floor), pear juice was tainted at breakfast (stinky and gassy, i was wondering for how many weeks it have been on the table without anyone checking it...)View management response »
Management responseDear Sir or Madam,Thank you for taking the time to tell us about your experience at the Mercure Wien City. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are undertaking an improvement of your wifi-service at the moment as we know how important a stable internet connection is nowadays.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best regards from Vienna,Anita KöstlerFront Office Manager
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.
Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.