Hotel - Sofitel Legend Metropole Hanoi
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Sofitel Legend Hotel

Sofitel Legend Metropole Hanoi Hotel

15 Ngo Quyen Street  Hoan Kiem District 
10000  HANOI
VIET NAM

5,952 reviews
TripAdvisor Rating Based on 5,952 reviews
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Select your dates 333.00 USD
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Wheelchair access
  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Wheelchair access
  • Babysitting on request
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Boutique Gourmande
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Babysitting on request

Catering

  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

364 rooms and suites, in which the original grandeur were preserved in the historical Metropole Wing, whereas the Opera Wing offers a neo-classic elegance. All accommodations are equipped with Sofitel's MyBed, broadband Internet, LCD, and DVD player.

  • 364 rooms
  • 364 non-smoking rooms
  • 76 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • TV with VCR
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Legend Metropole Hanoi

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 5,952 reviews

Biztriper133 2016/11/15
« A delightful experience »

One of the best hotel in 30 years travelling and experiencing hotels through the world .Service and the kindness of the staff is really making yourself home .Located right in the heart of the oldest district and still very quite rooms with a nice swimming poll area .

SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Biztriper133 Thank you for taking the time to share a positive review with us; We are delighted to know that you enjoyed your stay in our hotel, the very central location and the staff were able to make feel welcome. We thank you again for choosing to stay at Sofitel Legend Metropole Hanoi, and look forward to your return. Sincerely, Franck Lafourcade General Manager Sofitel Legend Metropole Hanoi

JT_TravelKL 2016/11/01
« The Best Hotel in Hanoi »

This is the best hotel I have encountered for all places I have visited. Staff are great, rooms are spacious and very unique decoration. Although here for only one night, but the staff are trained to memory all the guest's name. I felt so welcome with their services. I definitely will come back to this hotel if I get a chance to visit Hanoi.

SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear JT_TravelKL, Thank you for sharing your splendid experience with us and writing this wonderful review. We are extremely happy to hear that you had enjoyed your stay with us. At Sofitel, the comfort and satisfaction of our guests is of utmost importance. Therefore, it heartens us to know that the level of service provided by our team did live up to your expectations. I will be sure to share your kind compliments with my fellow colleagues and we look forward to welcoming you back soon! Kind regards, Franck Lafourcade General Manager Sofitel Legend Metropole Hanoi

600graeme 2016/09/30
« Oppulent »

Have stayed at Sofitel all over the world and the Legend is one of the best. service is impeccable and the facilities and layout superb. Staff were keen to assist wherever. The only improvement I could identify is the Executive lounge could present some hot food.

SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear 600graeme, Thank you very much for taking your valuable time to write us a nice review on Tripadvisor about Sofitel Legend Metropole Hanoi. We are glad to learn that you have had a memorable stays with us. We appreciate your kind recommendation and we look forward to welcoming you back soon to Sofitel Legend Metropole Hanoi. Sincerely, Franck Lafourcade General Manager Sofitel Legend Metropole Hanoi

Fofoelunico 2016/09/10
« Out of this world. »

Amazing welcomed, great location, exquisitely hotel, great staff, great executive lounge staff (only one staff was rude from executive floor, maybe because she was pregnant). We travelled from Halong Bay to Sofitel Legend Metropole Hanoi and soon you get out of the car, Sofitel staff take care about you and the fairy tale begin.

SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Fofoelunico, We would like to thank you for taking the time to share your experience of Sofitel Legend Metropole Hanoi to the TripAdvisor community. We are all happy to learn that you enjoyed your experience with us. Besides that, your comment on the service of one member at the Executive floor. I take your sharing with the great concern. Please let me express my sincerest apologize for any inconvenience caused. I would appreciate if I could learn more your negative experience via email h1555-gm3@sofitel.com. We will investigate and definitely do the best we could to prevent any future occurence. We do value direct customer feedback as well as opportunities to improve on our offering and services. We appreciate your sharing and we hope to have an opportunity to show ourselves in a better light on some other future occasion. Sincerely, Franck Lafourcade General Manager Sofitel Legend Metropole Hanoi

316dan49 2016/08/28
« Extremely sophisticated »

Location: very good, convenient Airport transportation service: good Hotel facility: excellent Stuff: excellent, heartwarming Breakfast: very good Spa,pool,gym; very nice I will stay again and recommend our friends. This stay made me strong impression.

henry_duddy 2016/08/10
« Phenominal service »

Top 5 experience in the world in terms of Hotel experience. The Gramercy Park Hotel in NY, Four Seasons in GZ and HK, Casa Santa Domingo are the only ones that come close and they are all at least 4 times the price. We were greeted at the front door with an upgrade that gave us access to the Club Lounge. The Club Lounge had free breakfast, afternoon tea and evening drinks that formed the backbone of our daily activities while we lounged by the pool the rest of the time. I have encouraged all of my friends to visit this hotel, even if they just go to Hanoi to do nothing but hang at the hotel. Cant wait to come back!

SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear henry_duddy, We are glad to learn that your travel experience in Vietnam was enhanced by your stay at Sofitel Legend Metropole Hanoi. It gives us great pleasure to hear that the Club lounge benefits and the excellent service of our staff delighted you greatly. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you again for your ongoing support of our hotel and look forward to welcoming you back for another memorable stay. Sincerely, Franck Lafourcade General Manager Sofitel Legend Metropole Hanoi

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