Hotel - Sofitel Legend Metropole Hanoi
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Sofitel Legend Hotel

Sofitel Legend Metropole Hanoi Hotel

15 Ngo Quyen Street  Hoan Kiem District 
10000  HANOI
VIET NAM

6,208 reviews
TripAdvisor Rating Based on 6,208 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Wheelchair access
  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Wheelchair access
  • Babysitting on request
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Boutique Gourmande
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Babysitting on request

Catering

  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

364 rooms and suites, in which the original grandeur were preserved in the historical Metropole Wing, whereas the Opera Wing offers a neo-classic elegance. All accommodations are equipped with Sofitel's MyBed, broadband Internet, LCD, and DVD player.

  • 364 rooms
  • 364 non-smoking rooms
  • 76 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • TV with VCR
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Legend Metropole Hanoi

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 6,208 reviews
SandraLimSY 2017/05/02
« Classy hotel with old world charm »

I am an Accor member and was pleasantly surprised with an upgrade from the opera wing to the history wing. The welcome cocktail menu for members exceeded the quality and selection from other Accor hotels I had stayed in. The hotel with its old world charm reminded us of the iconic The Raffles Hotel from Singapore. The hotel and room are nicely designed and decorated. Great landscaping. The staff were warm and friendly. The swimming pool, not big olympics-length, was very popular and crowded. So we didn't get to use it. A high quality hotel deserving of its 5-star luxurious status.

SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear SandraLimSY, Thank you for your patronage and for your review after your recent stay at Sofitel Legend Metropole Hanoi. I am very delighted that you enjoyed your experience with us. Please resst assured that your kind comments has been shared with our Ambassadors and they were also thrilled and touched by your warm words. Thank you for your ongoing supports and we look forward to being of service to you again soon. Sincerely, Franck Lafourcade General Manager Sofitel Legend Metropole Hanoi

G4841FDnancyd 2017/04/25
« Hanoi Trip »

The Sofitel Legend Metropole exceeded our expectations! Classic, historical hotel that is beautifully maintained with the highest levels of service all around. Our only complaint is that we could not stay longer. Set in the old quarter ... just minutes from everything you want to see in Hanoi. But don't forget to spend time at the pool and the gorgeous Bamboo Lounge. Absolutely gorgeous!

SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear G4841FDnancyd, We would like to thank you for sharing your amazing experience with us. It is a delight to know that you enjoyed the amenities Sofitel Legend Metropole Hanoi has to offer. Rest assured that your compliments will be shared with the rest of the team to serve as motivation for the continued pursuit for excellence. Again, thank you for sharing your experience regarding your stay to the TripAdvisor community. We look forward to welcome you again soon. Sincerely, Franck Lafourcade General Manager Sofitel Legend Metropole Hanoi

X3573LB 2017/04/02
« As good as possible »

Very pricey for Hanoi but very safe and as good as it gets. My main complaint is that the bed is far too soft for those with bad backs. Also the decor is a bit Spartan. The restaurants were good as was room service

SLMHHanoi, General Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear X3573LB, Thank you for taking the time to tell us about your experience at the Sofitel Legend Metropole Hanoi. We are delighted to learn that our restaurant and the room service met your expectation. However, I take a great concern referring to your comment on your bed experience. I sincerely apologize for any inconvenience caused. May I invite you to contact us via h1555-gm3@sofitel.com for further details such for your negative experience so we could investigate deeply this case. Thank you for staying with us and we look forward to being of service to you again in the near future. Sincerely, Franck Lafourcade General Manager Sofitel Legend Metropole Hanoi

Biztriper133 2016/11/15
« A delightful experience »

One of the best hotel in 30 years travelling and experiencing hotels through the world .Service and the kindness of the staff is really making yourself home .Located right in the heart of the oldest district and still very quite rooms with a nice swimming poll area .

SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear Biztriper133 Thank you for taking the time to share a positive review with us; We are delighted to know that you enjoyed your stay in our hotel, the very central location and the staff were able to make feel welcome. We thank you again for choosing to stay at Sofitel Legend Metropole Hanoi, and look forward to your return. Sincerely, Franck Lafourcade General Manager Sofitel Legend Metropole Hanoi

JT_TravelKL 2016/11/01
« The Best Hotel in Hanoi »

This is the best hotel I have encountered for all places I have visited. Staff are great, rooms are spacious and very unique decoration. Although here for only one night, but the staff are trained to memory all the guest's name. I felt so welcome with their services. I definitely will come back to this hotel if I get a chance to visit Hanoi.

SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear JT_TravelKL, Thank you for sharing your splendid experience with us and writing this wonderful review. We are extremely happy to hear that you had enjoyed your stay with us. At Sofitel, the comfort and satisfaction of our guests is of utmost importance. Therefore, it heartens us to know that the level of service provided by our team did live up to your expectations. I will be sure to share your kind compliments with my fellow colleagues and we look forward to welcoming you back soon! Kind regards, Franck Lafourcade General Manager Sofitel Legend Metropole Hanoi

600graeme 2016/09/30
« Oppulent »

Have stayed at Sofitel all over the world and the Legend is one of the best. service is impeccable and the facilities and layout superb. Staff were keen to assist wherever. The only improvement I could identify is the Executive lounge could present some hot food.

SLMHHanoi, Manager at Sofitel Legend Metropole Hanoi, responded to this review

Dear 600graeme, Thank you very much for taking your valuable time to write us a nice review on Tripadvisor about Sofitel Legend Metropole Hanoi. We are glad to learn that you have had a memorable stays with us. We appreciate your kind recommendation and we look forward to welcoming you back soon to Sofitel Legend Metropole Hanoi. Sincerely, Franck Lafourcade General Manager Sofitel Legend Metropole Hanoi

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