Hotel - Novotel London Heathrow Airport
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Novotel Hotel

Novotel London Heathrow Airport Hotel

Cherry Lane  West Drayton  junction 4m4 
UB7 9HJ  HEATHROW
UNITED KINGDOM

2,265 reviews
TripAdvisor Rating Based on 2,265 reviews
Best price guarantee
From
From 49.00 GBP Non member rate
From 46.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 49.00 GBP
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Airport shuttle
    • LONDON GATWICK (Paying)
    • LONDON HEATHROW (Paying)
    • LONDON STANSTED (Paying)
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Other sports activities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 178 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 34 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel London Heathrow Airport

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,265 reviews

mccull0chj 2017/03/15
« Cheap to say but poor quality »

Booked this as a business trip thinking it was a good rate but was very disappointed about how far out it was from the airport and it was a very basic and cheap quality hotel. Would not book again even on price.

SilviaSpanu, Manager at Novotel London Heathrow, responded to this review

Dear mccull0chj, Thank you for taking the time to share your experience with us at Novotel London Heathrow. We are extremely sorry to hear that our service did not meet your expectations. However, we really hope you will give us another chance to show you our best service. Thank you from all the Novotel London Heathrow team.

Ian L 2017/02/02
« Day in Heathrow »

Day Hotel stay totally satisfactory, easy transfer from the airport, would recommend to others who have a long transfer time. We did not use hotel facilities, only a room to get some sleep before our onward flight.

BradleePillay, Manager at Novotel London Heathrow, responded to this review

Dear Ian L Thank you for your review on TripAdvisor. Thank you for your recommendation, it is a shame that you did not use the facilities of the hotel. I will share your comments with the rest of the team. We hope to see you again soon. Regards

D7712NTannw 2017/02/01
« Great value, friendly helpful staff. »

Good room, clean and spacious. Easy access. Parking- only downside £12 charge. Really helpful friendly staff. Kind to elderly relatives. Did not have breakfast as a bit pricey but looked good range of food.

BradleePillay, Manager at Novotel London Heathrow, responded to this review

Dear D7712NTannw Thank you for your flattering comments on TripAdvisor, I will share your comments with the team, I am sure this will serve as encourage and fulfillment to strive to achieve more. Thank you once again and we hope to see you in the near future. Regards

lizzie3010 2017/01/25
« Night Stay before Flight »

Check in speedy and efficient. Room clean and very quiet. Downside was that there was no snacks available at 9pm- not even a bag of crisps from the bar - which was disappointing - nearest shops was a 15 minute car trip- which is something that you don't want to do after a 2 hour car drive.

BradleePillay, Manager at Novotel London Heathrow, responded to this review

Dear Lizzie3010, Thank you very much for your feedback, I'm pleased to read that your checkin has been speed and efficient and that you enjoyed your room. Our restaurant is open every day until 11pm so I'm sorry that you didn't find anything suitable in the menu. Once again, I’d like to thank you for taking the time to get back to us and look forward to welcoming you back in the near future

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