Hotel - Novotel London Heathrow Airport
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Novotel Hotel

Novotel London Heathrow Airport Hotel

Cherry Lane  West Drayton  junction 4m4 
UB7 9HJ  HEATHROW
UNITED KINGDOM

2,192 reviews
TripAdvisor Rating Based on 2,192 reviews
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Novotel London Heathrow Airport Hotel

Mid-scale hotel for business or family trips

Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel.

Hotel extras
  • Indoor heated pool and fitness centre
  • Just 1.2 miles from Heathrow Airport
  • Easy access to central London via M4
  • Free WiFi throughout
  • Elements Restaurant with international menu
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Airport shuttle
    • LONDON GATWICK (Paying)
    • LONDON HEATHROW (Paying)
    • LONDON STANSTED (Paying)
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Other sports activities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel London Heathrow Airport

Cherry Lane
West Drayton
junction 4m4
UB7 9HJ
HEATHROW
UNITED KINGDOM

Tel: (+44)207/6600681
Fax: (+44)1895/431221

Check-in from 14h00
Check out up to 12h00
Access and transport
  • H51 : H51, HEATHROW T 4&6 (Paying)
  • HEATHROW HOPPA : H 1, HEATHROW T 123 (Paying)
  • UXBRIDGE - HOUSLOW : 222, UXBRIDGE/HOUNSLO (Paying)
  • PICCADILLY LINE : HEATHROW T 123
  • LONDON CITY AIRPORT At 35km / 21.88 miles
  • LONDON GATWICK At 100km / 62.5 miles  - Shuttle paying
  • LONDON HEATHROW At 1.53km / 0.95 miles  - Shuttle paying
  • LONDON STANSTED At 150km / 93.75 miles  - Shuttle paying
  • NEWHAVEN At 150km / 93.75 miles
  • SOUTHAMPTON At 100km / 62.5 miles
  • NORTHOLT At 13km / 8.13 miles
  • MOTORWAY 25 At 5km / 3.13 miles
  • MOTORWAY 4 At 1km / 0.63 miles
  • HAYES At 5km / 3.13 miles
  • WEST DRAYTON At 2km / 1.25 miles

GPS : 51.497383, -0.455642

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Executive Room
    Executive Room

    All our Superior room features with added products and services: Nespresso coffee machine, Bose iPod docking station, free Premium WiFi & local calls, complimentary water, bathrobe and slippers. Up to 2 adults and 2 children.

  • Suite
    Suite

    Large, well-designed, the suite includes one bedroom, a living room and a bathroom. It offers unbeatable facilites: King bed, living room, ensuite bath/shower, two flat screen TV's, Nespresso machine, bathrobes, a/c, free Internet access, safe.

  • Superior Room
    Superior Room

    Enjoy modern decor and ergonomic comfort: Queen bed, en-suite bath/shower, sofa bed, large ergonomic work area, 32" LCD TV, complimentary Wi-Fi, hair dryer, minibar, tea/coffee facilities, iron and safe. Up to 2 adults and 2 children.

  • 178 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 34 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

RESTAURANT Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RESTAURANT Type of cuisine: Brasserie


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Find out more and book
BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR


Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

See all our restaurants and bars

Your meetings and events

Novotel London Heathrow Airport Meeting Room

Our meeting rooms


  • Number of meeting rooms: 15
  • Maximum size: 230 m²
  • Maximum capacity: 180
  • Maximum banquet capacity: 120

Our customer reviews for Novotel London Heathrow Airport

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,192 reviews

suerQ3171UF 2017/01/02
« Disappointing service, disappointing stay »

Dreadful service. Just not enough staff. Nowhere to park - overbooking of park and fly I think, car park was rammed and you had to park on grass verges or double yellow lines. Beds very hard and uncomfortable. Duvet cover had holes in it. Rooms obviously not cleaned especially well as we found things under the beds from the previous occupiers.

BradleePillay, Manager at Novotel London Heathrow, responded to this review

Dear suerQ3171UF Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again please accept my apology and it is my hope to better serve you in the near future. Regards

Adam D 2016/12/31
« Great hotel »

I love this hotel as a place to stay before a flight. It has a great swimming pool and gym. The room is a very good size and the bed is comfortable. I loved the breakfast. Recommend this place. The staff were also very friendly.

BradleePillay, Manager at Novotel London Heathrow, responded to this review

Dear Adam D Thank you for your 5 star review!, We as a team love to hear that all aspects of the hotel was great. I will communicate your GREAT review to all. Once again, thank you and we hope to see you soon. Regards

B3682PWcraigb 2016/12/12
« Novotel London Heathrow »

Overall a nice hotel with helpful staff. Food was excellent and the swimming pool an added enjoyment. My only criticism was the room was old fashioned and the plug at the side of the bed was faulty meaning my iPad would only charge intermittently. Otherwise a good experience with a better bed than a Premier Inn.

BradleePillay, Manager at Novotel London Heathrow, responded to this review

Dear B3682PWcraigb Thank you for your feedback, I am sure such great comments about the team and Hotel will sever as fulfillment to all. The team here at Novotel London Heathrow work really hard to make sure that our guests are taken care of. We hope to see you again in the near future. Regards

Jon B 2016/11/23
« Normally better »

Have stayed at this hotel several times before and it's normally much better. Had to wait a long time to check in on arrival as there was only 1 member of staff on check-in. No apology made for the long wait. Our room wasn't ready so were given an alternative that didn't have the second bed made up. Had to ask three times for it to be made up and kids were shattered, no one from housekeeping was available and it was past 10pm by now so a member from front desk had to do it which I had to help with so the kids could get to bed. There was also an incident taking place when we arrived with 2 drunk men (at 1pm in afternoon) arguing at the front door of the hotel, took 3 police cars and multiple security staff to sort it out, lots of bad behavour and swearing (from the men) which was a bit concerning with lots of children in hearing shot of all this! It is meant to be a family friendly hotel! Not the best stay!!!

BradleePillay, Manager at Novotel London Heathrow, responded to this review

Dear Jon B Thank you for taking the time to tell us about your experience. I am however disappointed that not all experiences lived up to expectation. Please allow me to express my sincerest apologies for this. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards

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