Hotel - Novotel London Heathrow Airport
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Novotel Hotel

Hotel Novotel London Heathrow Airport

Cherry Lane  West Drayton  junction 4m4 
UB7 9HJ HEATHROW
UNITED KINGDOM

2,071 reviews
TripAdvisor Rating Based on 2,071 reviews
Best price guarantee
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Select your dates 59.00 GBP

Hotel Novotel London Heathrow Airport

Mid-scale hotel for business or family trips

Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel.

Hotel extras
  • Free WiFi throughout
  • Just 1.2 miles from Heathrow Airport
  • Easy access to central London via M4
  • Indoor heated pool and fitness centre
  • Elements Restaurant with international menu
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Airport shuttle
    • LONDON GATWICK (Paying)
    • LONDON HEATHROW (Paying)
    • LONDON STANSTED (Paying)
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Hotel open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel London Heathrow Airport

Cherry Lane
West Drayton
junction 4m4
UB7 9HJ
HEATHROW
UNITED KINGDOM

Tel: (+44)207/6600681
Fax: (+44)1895/431221

Check-in from 14h00
Check out up to 12h00
Access and transport
  • H51 : H51, HEATHROW T 4&6 (Paying)
  • HEATHROW HOPPA : H 1, HEATHROW T 123 (Paying)
  • UXBRIDGE - HOUSLOW : 222, UXBRIDGE/HOUNSLO (Paying)
  • PICCADILLY LINE : HEATHROW T 123
  • LONDON CITY AIRPORT At 35km / 21.88 miles
  • LONDON GATWICK At 100km / 62.5 miles  - Shuttle paying
  • LONDON HEATHROW At 1.53km / 0.95 miles  - Shuttle paying
  • LONDON STANSTED At 150km / 93.75 miles  - Shuttle paying
  • NEWHAVEN At 150km / 93.75 miles
  • SOUTHAMPTON At 100km / 62.5 miles
  • NORTHOLT At 13km / 8.13 miles
  • MOTORWAY 25 At 5km / 3.13 miles
  • MOTORWAY 4 At 1km / 0.63 miles
  • HAYES At 5km / 3.13 miles
  • WEST DRAYTON At 2km / 1.25 miles

GPS : 51.497383, -0.455642

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Executive Room
    Executive Room

    All our Superior room features with added products and services: Nespresso coffee machine, Bose iPod docking station, free Premium WiFi & local calls, complimentary water, bathrobe and slippers. Up to 2 adults and 2 children.

  • Suite
    Suite

    Large, well-designed, the suite includes one bedroom, a living room and a bathroom. It offers unbeatable facilites: King bed, living room, ensuite bath/shower, two flat screen TV's, Nespresso machine, bathrobes, a/c, free Internet access, safe.

  • Superior Room
    Superior Room

    Enjoy modern decor and ergonomic comfort: Queen bed, en-suite bath/shower, sofa bed, large ergonomic work area, 32" LCD TV, complimentary Wi-Fi, hair dryer, minibar, tea/coffee facilities, iron and safe. Up to 2 adults and 2 children.

  • 178 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 34 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

RESTAURANT Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RESTAURANT Type of cuisine: Brasserie


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Find out more and book
BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR


Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

See all our restaurants and bars

Your meetings and events

Novotel London Heathrow Airport Meeting Room

Our meeting rooms


  • Number of meeting rooms: 15
  • Maximum size: 230 m2
  • Maximum capacity: 180
  • Maximum banquet capacity: 120

Our customer reviews for Novotel London Heathrow Airport

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 2,071 reviews
AlleNewhaven 2016/09/21
« Room not ready »

I stayed at this hotel before and other Novotels, Customer Services is what it stands out for other competitors and paying those £10-20 extra is really worthy, but this time the check in experience and the fact that the Sofa-Bed was not ready and when I say not ready I mean Not Bed Linen, Not Pillows, No nothing, when I call reception not even a apology and make me feel like I was wasting their time, when the housekeeping arrive to made the bed it was quite uncomfortable as the room isn't big enough, probably he felt uncomfortable as we were, although he was nice. All of this at night with a six year old very tired after a long day made things worst. I would love to extend myself but already gave them feedback and waiting to see if there is any answer on that. Breakfast good and nice facilities but..... These are the little things that make or break your opinion.

BradleePillay, Manager at Novotel London Heathrow, responded to this review

Dear AlleNewhaven Thank you so much for your review. I was disappointed however to read about the inconvenience encountered during your stay. I would be grateful if we could discuss these issues further and therefore if you could contact me on h1551-dm@accor.com. Warm Regards

loz190744 2016/08/06
« windsor base »

The hotel offered a great base if travelling to Legoland or Windsor castle. The hotel staff were very helpful and the breakfast was superb. The only downside was having to pay to park in the hotel car park.

BradleePillay, Manager at Novotel London Heathrow, responded to this review

Dear loz190744 Thank you for your fantastic review on TripAdvisor. It is great to hear positive comments about the staff and the food. I will share your comments with all departments. Once again thank you and we look forward to your next stay. Regards

Angela T 2016/08/05
« Good but not excellent »

This is not the best novotel I have stayed in and I have stay in a few. The staff are really good and friendly and the room was good. The breakfast on the first day was cold so was the tea which was not served in a pot but stewed in a big pot then served in your mug. The next day I requested a pot (not unreasonable in a four star hotel ) which staff did do, but this was unfortunately tepid. Apart from the breakfast it was ok.

Bradley P, Manager at Novotel London Heathrow, responded to this review

Dear Angela T Thank you for your review, It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one

dotty016 2016/08/04
« Another good stay »

I've stayed at this location a few times now before flying from Heathrow. It is ideally located for either night before or on arrival before traveling on. The staff are always helpful and friendly, the rooms have everything you need and are comfortable and clean.

Bradley P, Manager at Novotel London Heathrow, responded to this review

Dear dotty016 Thank you for your review on TripAdvisor, It is always a pleasure to receive feedback, especially about the staff. I will share your feedback with all. We look forward to welcoming back soon. Warm regards

K3699DLdavew 2016/07/09
« Other people cases left in the room. »

We arrived to find other peoples cases left in our so called ready room not safe in this day and age. Flat coke and soda at bar no ice and a wine and soda served in a pink glass for a lady? They also left a £303 pre charge on my credit card

Bradley P, Manager at Novotel London Heathrow, responded to this review

Dear K3699DLdavew Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. I have discussed you comments with the relevant departments. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

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