Hotel - Novotel London Heathrow Airport - M4 Jct 4
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Novotel Hotel

Novotel London Heathrow Airport - M4 Jct 4 Hotel

Cherry Lane  West Drayton  junction 4m4 
UB7 9HJ  HEATHROW
UNITED KINGDOM

2,341 reviews
TripAdvisor Rating Based on 2,341 reviews
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From 59.00 GBP Non member rate
From 56.05 GBP Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Airport shuttle
    • LONDON GATWICK (Paying)
    • LONDON HEATHROW (Paying)
    • LONDON STANSTED (Paying)
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Other sports activities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 178 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 34 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel London Heathrow Airport - M4 Jct 4

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,341 reviews

veroniquelevine 2017/04/12
« our pre-assign room was given to somebody else so the bed for the kids were not made at our arrival »

we arrived at the hotel late evening. our pre-booked room was given to someone else. the room was already occupied we had to go back to reception to obtain other pass. in the other room no bed ready for the kids. we ask to help us to make the bed and provide bed sheet. once completed we had to re-do the bed as the kid bed was finally badly done.

SilviaSpanu, Manager at Novotel London Heathrow, responded to this review

Dear veroniquelevine, Thank you for taking the time to share your experience with us about your stay at Novotel London Heathrow. We are very sorry to hear that your stay did not meet your expectations. I will personally make sure to re-trained the staff on room allocations procedures as we want to avoid repetitions in the near future. Thank you again from all the Novotel London Heathrow team, it is our hope you will give us another possibility to make your stay a memorable one. Sincerely,

mccull0chj 2017/03/15
« Cheap to say but poor quality »

Booked this as a business trip thinking it was a good rate but was very disappointed about how far out it was from the airport and it was a very basic and cheap quality hotel. Would not book again even on price.

SilviaSpanu, Manager at Novotel London Heathrow, responded to this review

Dear mccull0chj, Thank you for taking the time to share your experience with us at Novotel London Heathrow. We are extremely sorry to hear that our service did not meet your expectations. However, we really hope you will give us another chance to show you our best service. Thank you from all the Novotel London Heathrow team.

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