ibis Birmingham New Street Station 3 stars

Customer review rating (ALL Rating) 4.0/5 1,886 reviews

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21 Ladywell walk, Arcadian Centre, B5 4ST BIRMINGHAM, United Kingdom

Description

Hotel extras

  • Birmingham New Street Station

  • Ideal place for night out with number of pubs & clubs

  • Walking distance to the Bullring & Shopping Area

  • 15 minute drive to Cadbury World

  • Conference & Meeting Rooms

Our accommodation(s)

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Hotel location

ibis Birmingham New Street Station

21 Ladywell walk, Arcadian Centre
B5 4ST BIRMINGHAM
United Kingdom

GPS:52.475146, -1.896525

Telephone
Fax +44 121 622 6020

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,886 reviews

TripAdvisor Rating  3.5/5  2,535 reviews

Absolutely hostile and unprofessional welcoming

TripAdvisor rating 1.0/5

Franford22 TripAdvisor review

Absolutely disgraceful! Arrived to check in and we were told we were too late but we were given no check in time. On arrival the receptionist was hostile and extremely rude ! She treated us like absolute scum ! I have never been treated like that ! It upset me and my partner and ruined our holiday. The receptionist needs to learn customer skills ! She’s obviously in the wrong job. A smile doesn’t hurt ! We are not criminals, We are paying customers. I highly do not recommend this hotel !! The room is also extremely small and not clean ! Avoid ! Avoid ! Avoid ! Do not come here !!!!

Horrible stay

Customer review rating 0.5/5

Phyllis Families - Confirmed reviews ALL

The room was not clean and the bathroom was so tiny. I stayed in a room on the first floor just above some bars. It was very noisy and my sister and i couldn’t sleep! Also the air circulation was not good! Your hotel really needs to be renovated! I stayed only one night and checked out and moved to another hotel.

Dear Phyllis, We are truly sorry to hear about your disappointing experience at our hotel. We apologize for the cleanliness issues in your room and the inconvenience caused by the noise from the nearby bars. We appreciate your feedback regarding the need for renovations, which we take seriously. Your comfort is our priority, and we regret that we fell short during your stay. We hope you will consider giving us another chance to provide you with a better experience in the future. CLAUDIA Warm regards, ibis Birmingham New Street Station

Everything you need at a good price

Customer review rating 4.0/5

Fh Friends - Confirmed reviews ALL

Given the potentially noisy location, my room was surprisingly quiet - decent soundproofing. Really handy for New St station. Room had all that I needed. Check in was a bit flakey, but staff were pleasant.

Good location for a weekend trip.

TripAdvisor rating 5.0/5

bigrach30 TripAdvisor review

Great location, good room and friendly helpful staff. Perfect for a weekend away. Raju on breakfast service was super friendly and helpful. Only a few minutes walk from the main station and Bull Ring……………………………………………………………………,,,,,,,,

Nice hotel

Customer review rating 3.5/5

Retrogamer Couples - Confirmed reviews ALL

Great staff, lovely hotel. The only downside was not the fault of the hotel itself but the nightclub across the way. The music didn’t stop till early hours

Dear guest, Thank you for your kind words about our staff and hotel. We would like to apologise for the inconvenience caused by the nearby nightclub. We hope this experience will not deter you from choosing us again in the future. Kind regards, Catarina

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Other web-users rate our hotel

  • 1,897 reviews 9.1/10 Location
  • 2,427 reviews 5.3/10 Room
  • 2,185 reviews 9.1/10 Service
  • 27 reviews 8/10 WiFi
  • 1,479 reviews 3.2/10 Comfort
  • 1,001 reviews 6.7/10 Cleanliness
  • 814 reviews 8.1/10 Breakfast
  • 13 reviews 9.4/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.