Hotel addressLadywell walk
B5 4ST BIRMINGHAM
How to reach the hotelGPS :N 52° 28' 30.61'' W 1° 53' 48.70''
Contact the hotel
- Tel. (+44)1216199000
- Fax. (+44)121/6226020
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ibis Birmingham City Centre - hotel reviews in Birmingham
Hotel code: 1459
Accorhotels.com customer reviews in partnership with TripAdvisor
5th March 2013, jtk1975, Birmingham, United Kingdom
Wanted me to pay for the room again because I didn't have the card with me that I pre-paid for the room on - even though I had my driving licence to prove who I was!! Had to go back to reception 3 times because the key wouldn't unlock the door to get us into the room, only to be told that the battery was dead on the door lock!!! AAArrrgggghhhh!!!View management response »
Management responseThank you for your comments. Please accept my apologies for the inconvenience caused to you at the time of Check in and also while opening the room door .We do inform at the time of advance purchase prepaid bookings for the card which was used to be shown to avod any fraudlent transactions.I can assure you the matter lock has been sorted .We look forward to welcoming you in the future.Kind RegardsKishor TahilianiOperations Manager
"Very convenient location - once you find it!"
3rd March 2013, stirling
This is a typical functional friendly IBIS hotel - Staff are very helpful and work hard to make your stay run smoothly. The main issue with this hotel for travellers arriving by train is to figure out how to get there. The hotel directions should mention the lift which takes people from the upper level road (Smallbrook Queensway) to the lower level road (Dudley Street) to let people know how close this hotel really is to New Street Station.View management response »
Management responseThank you for posting your thoughts on here, we really value your feedback.We look forward to welcoming you back at ibis Birmingham Centre .Kind regardsKishor TahilianiOperations Manager
"Good value, basic hotel."
16th February 2013, Diximix, Hertfordshire
You can't knock the price of The Ibis, so you have to be considerate when it comes to any minor niggles. This hotel is well placed restaurant and shopping-wise to spend a night or two in Brum, but you wouldn't really want to stay any longer. But then that's its point. It's a place to get your head down after a day in the town - it's not a resplendent hotel to luxuriate in. All the bare necessities are here and the very reasonable price refects that.I accompanied my wife on a day's business trip - it's actually the second time we've stayed here. Our complaints were that the room was rather airless and stuffy at night, which was a shame as the bed was extrememely comfortable (the only remedy would have been to open the window to a pretty noisy town area; no internal room temperature adjustments were available) and that the key card repeatedly refused to open our room door. Mind you, this only happened on the morning following our stay. We'd arranged a late check-out the previous night, but the record of that had somehow become lost. The bottom line is that it's cheap and cheerful and, for what you pay, it's a very fair deal.View management response »
Management responseThank you for taking the time to write a review about your recent visit to at Ibis Birmingham Centre. I’m delighted that you enjoyed your stay and we have noted your comments about Keycard being deactivated , which does happen sometimes due to the error occured on the magnetic strip on the card. We do look forward to welcoming you in the near futureKind regardsKishor TahilianiOperations Manager
"An excellent value hotel, close to Hippodrome."
30th January 2013, 58Marilyn, Burton, United Kingdom
A great hotel, close to the Hippodrome, Arcadian Centre and the centre of Birmingham. Very clean, friendly and great value for money.The room was good. We asked for a quiet room but we could still hear loud music until the wee small hours. Although it wasn't loud enough to keep us awake.View management response »
Management responseMany thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the ibis Birmingham City Centre again very soon. Kind regards,Stefanie StovoldAssistant General Manager
9th January 2013, a1traveller1, Atherstone, United Kingdom
great location to arcadian centre clean tidy rooms good value for money just as described great night too staff were friendly and welcoming one down side beer was expensive in hotel better value in surrounding areas, recommend to anyone wanting budget hotel in birmingham!View management response »
Management responseMy team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at ibis Birmingham City Centre. Kind regards,Stefanie StovoldAssistant General Manager
"Nice hotel, shame about the temperature"
28th December 2012, Russ_7767, London, United Kingdom
The hotel is in a good central location, the staff were courteous aand friendly.The only problem was the temperature in the room. it was very hot and could not be adjusted.The bathroom was excellent, the shower was powerful and it was spotlessly cleanView management response »
Management responseThanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments on the issue of heating and the matter has been addressed. We look forward to welcoming you in the near future. Kind regardsKishor TahilianiOperations Manager
"Value for money"
23rd December 2012, madradubhMallow, mallow
Great staff, great clean comfortable bed, all very pleasant. No complaints about hotel.We stayed 7 nights. Saturday night outside was not good but that's not Hotel fault.We would stay again. What more can I say, Within walking distance of all shopping and stations.View management response »
Management responseMany thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Ibis Birmingham Centre again very soon. Kind regardsKishor TahilianiOperations Manager
"definitely good value for money!"
18th December 2012, jay-g-patel, Wolverhampton, United Kingdom
would definitely recommend this. Looking at the price I was expecting something not so good, but it was actually great value for money. location was right inside the city centre so was easy to get to anything and everything.it's more of a pay for what you want then pay extra for facilities you might not be able to use.if your looking for a simple hassle free hotel this one is definitely a winnerView management response »
Management responseMany thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at ibis Birmingham City Centre. I hope we can be part of your future travel plans.Kind regards,Stefanie Stovold Assistant General Manager