ibis Birmingham New Street Station 3 stars

Customer review rating (ALL Rating) 4.0/5 1,890 reviews

Best price
guarantee
ibis Birmingham New Street Station - Image 1
ibis Birmingham New Street Station - Image 2
ibis Birmingham New Street Station - Image 3
ibis Birmingham New Street Station - Image 4
21 Ladywell walk, Arcadian Centre, B5 4ST BIRMINGHAM, United Kingdom

Description

Hotel extras

  • Birmingham New Street Station

  • Ideal place for night out with number of pubs & clubs

  • Walking distance to the Bullring & Shopping Area

  • 15 minute drive to Cadbury World

  • Conference & Meeting Rooms

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Birmingham New Street Station

21 Ladywell walk, Arcadian Centre
B5 4ST BIRMINGHAM
United Kingdom

GPS:52.475146, -1.896525

Telephone
Fax +44 121 622 6020

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,890 reviews

TripAdvisor Rating  3.5/5  2,537 reviews

Business Conference

TripAdvisor rating 5.0/5

Farrahpalooza Business - TripAdvisor review

I stayed here with colleagues for a 2 day meeting and immediately booked again for next year. The rooms are clean and comfortable, the buffet meals were delicious and the conference room was well equipped for our needs. Chocolate milk and muffins at break time were a welcome touch! It’s also a 5 minute walk from New Street Station. Thank you to Ashraf and Catia for planning the event and also all the reception and waiting staff for their hard work.

Nice cozy stay

TripAdvisor rating 5.0/5

Mehtaab A TripAdvisor review

Nice stay, the room has everything you can need, thank you Raju for the service for breakfast. It was a nice short and cozy stay.

Good area but too many intoxicated people

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

I and husband found location is very convenient and affordable. But there were unwanted intoxicated people near to the entrance at night, wishing there were security person to keep those people away from hotel.

A 'home from home' in central Birmingham?

Customer review rating 3.5/5

Alan D. B. Friends - Confirmed reviews ALL

The only significant issue in my stay is that along with other rooms on the Second Floor, the water supply to the washbasins at least isn't hot enough.

Absolutely hostile and unprofessional welcoming

TripAdvisor rating 1.0/5

Franford22 TripAdvisor review

Absolutely disgraceful! Arrived to check in and we were told we were too late but we were given no check in time. On arrival the receptionist was hostile and extremely rude ! She treated us like absolute scum ! I have never been treated like that ! It upset me and my partner and ruined our holiday. The receptionist needs to learn customer skills ! She’s obviously in the wrong job. A smile doesn’t hurt ! We are not criminals, We are paying customers. I highly do not recommend this hotel !! The room is also extremely small and not clean ! Avoid ! Avoid ! Avoid ! Do not come here !!!!

Dear Fran Ford, We are truly sorry to hear about your disappointing experience during check-in. Providing a warm and professional welcome to all our guests is of utmost importance to us, and we apologize for any lapses in the service you received. Rest assured that we will address this matter internally to ensure it does not reoccur. Additionally, we sincerely apologize for the inconvenience caused by the size and cleanliness of the room. Your feedback is highly valuable to us, and we will take immediate steps to rectify these issues. We appreciate your feedback as it helps us to improve our services. We hope you would consider giving us another chance in the future to provide you with a more pleasant stay. Warm regards, ibis Birmingham New Street Station CLAUDIA

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,897 reviews 9.1/10 Location
  • 2,427 reviews 5.3/10 Room
  • 2,185 reviews 9.1/10 Service
  • 27 reviews 8/10 WiFi
  • 1,479 reviews 3.2/10 Comfort
  • 1,001 reviews 6.7/10 Cleanliness
  • 814 reviews 8.1/10 Breakfast
  • 13 reviews 9.4/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Birmingham

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.