ibis Hotel Leuven Centrum hotel

"My stay at Ibis Centrum Leuven"

1st March 2013, sergicuellar, Barcelona

We got a good service. Staff were friendly and helpful. Even though the hotel is in the city center, there was no noise at night and it was comfortable. I am very satisfied with the Ibis Centrum. Nevertheless, the only detail that was a nuisance for me, was that my credit card had some problem and my fiancee had to produce hers as a guarantee for payment. I have been using the Ibis Hotels since 2005 throughout europe, paid in cash and there never has been a payment problem, therefore, it is strange for me that for a 2 days stay , even when I announced that I was going to pay with cash I was asked to produce my credit card. Other than that, I had a great stay.

Management responseThank you very much for this positive review! Although I'm sorry to hear about the Credit Card issue, our reception team always has to follow the Ibis-procedures. This is a key to our success and the brand its reputation.
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"Good value for money"

3rd January 2013, LooneySteffi, Cologne, Germany

The hotel is a good choice for staying in Leuven. The location is great - you can get to the historical places as well as to the shopping street by foot - the central station is a 20 minutes walk away and from there you get within 20 minutes also to brussels. The rooms are ibis typical quite small. So, best for short trips with two or a longer stay as a single. The personnel is helpful and friendly.

Management responseThank you very much for this positive review!
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"Good value"

14th December 2012, PapitoMarques, Eindhoven, The Netherlands

Nice hotel. Perfect location.Room is simple but good (that is what I like). Bed is realy prefect.Service is kind. Breakfast is good.Small minus-points: Could use more clothes hangers and more (wider) place to lay my clothing

"IBIS Leuven"

23rd August 2012, SparkyG72, Bristol, United Kingdom

Great location, parking available which is always a plus for me. Room and bathroom were a bit on the small side but very clean and quiet and great for a night or two. Good breakfast, very friendly staff

"Stay at Ibis Leuven centrum"

3rd June 2012, 105diana2012, Metz

I booked, for 2days, three weeks in advance, choosing the non-refundable option via the hotel website. I could not come the first day I booked so I sent to the hotel an email to tell them I will come the next day. When I arrive, they did not keep my room eventhough I paid for it!!! They were not nice at all, they jsut said me to wait without telling me about their "chart" in which it is said that if people are waiting more than 15 minutes, they have not to pay for the room.... My booking did not meet my expectations. They did not even try to take care about the customer. Very bad experience!

"A long weekend in the University City of Leuven"

29th May 2012, MarcusMis, Remich, Luxembourg

As with all old cities, to locate the IBIS is best done using an up to date GPS system, their parking access sign was barely visible, but once realised, and of course luckily there was parking available it was no problem to park for the duration. Reception and booking in seemed no problem, efficient as usual in this brand of hotel, our room was on the top floor, newly renovated and was comfortable, larger than the usual IBIS rooms.We opted not to engage in the IBIS Breakfast, always overpriced for it's content, prefering to visit local restaurants serving a more apetizing list of possibilities - even up to a full American style breaksfast at the Domus Bar, a 10 minute stroll away. The hotel, as you would expect was of the normal IBIS level, so good for just a City getaway as it is very central, however it's not what I would call a destination hotel, but is clean and the staff are curteous, if a little slapdash when booking you out, I had to return and 'remind' them they'd not entered the parking charges on my bill, also later finding out they'd not given the correct discount to me as I am a hotel group cardholder, or had they credited the correct amount of company points to the card....All said, it's a hotel I'll be back to, next year, Best Regards,

"Ibis Leuven"

18th May 2012, 90mile, London, United Kingdom

Great hotel in a nice area, clean and smart, nice rooms - all looked new or newly refurbished , Felt breakfast.was expensive at Eur14 for what was on offer.

"Good Hotel in the city center"

18th May 2012, amandamalves, Paris, France

10 minutes walking from the train station. Near of restaurants and all kind of stores. Very well located. Good service, clean accomodations. It was nice. The rooms are very small, but it was OK.

"A smelly bathroom."

27th April 2012, openwallet, West Sussex.

We were in a room with a very smelly bathroom, I did report this to reception on the first morning but it didn't get attended to, it smelt like a blocked drain, the shower tray was slow to drain so maybe this was the cause of the problem, the hotel has since said that they are getting it sorted so hopefully it was a one off. Breakfast was expensive, 14 Euros each and it was just a continetal buffet, parking at the hotel although secure was 16 Euros a night, I thought that was a bit dear too, other than that it was very good, nice and central with a supermarket next to it open from 8 until 8 every day for the bits you may need, all in all it was o.k. apart from what I have mentioned, we would use that Ibis again for another stay.

"Good reliable hotel in the center"

15th April 2012, leistbares, Leuven, Belgium

Good location in the center, even parking available. Clean and good service. Compared to IBIS Hotels in other countries it´s a bit expensive though.

"Ibis Leuven in Sep 2011"

20th September 2011, Cologne, Germany

Located in the historic city of Leuven, the ibis fulfilled the expectations I had. The rooms are not exactly what one would describe as luxurious, but fairly sufficient for spending some nights in them. Breakfast (rated at 14€/day) is fairly expensive, so I chose not to have it in the hotel, but went to one of the many cafes and bakerys in the imminent vicinity.

"No Hot Water..."

8th September 2011, Mesa, Arizona, USA

This was my second trip to Leuven for business, my last trip was for 2 weeks and stayed in the Mercure Leuven Centrum hotel. I could not stay there this time but with my A-Club card I thought I would stay in the same family and expected the same level of comfort and quality. I'll have to say I was a bit disappointed in the room, it was very small for the same cost as the room in the Mercure, very little room to hang or store my clothing, no in-room safe, and no desk or chair to sit at to attend evening meetings. The worst part was I did not have a hot shower all week which I find very disappointing. Perhaps I chhose the wrong level of accomodation, maybe I meeded to select a different level of room but I am forced to keep costs to a minimum.In all, the staff was wonderful, the room was kept very clean, the breakfast was good, the location relative to my favorite cafe' in the Olde Market was terrific. I don't want to seem as if I was totally disappointed, but perhaps I was just comparing it to the Mercure and they aren't the same class of hotel even though they are in the same family. I would recommend this hotel, with the caveat that the hot water doesn't work in the shower. Please fix that and I wil return.

"Good value for money"

11th August 2011, London

The staff quality is superb, they were helpful and welcoming. The location is very good being very close to the city centre. However, rooms seemed a bit worn out. The only problem I had was a noise coming from the corridor in the mornings. Finally, another minor problem was the size of the TV screen, which seemed a bit small. Otherwise, I would recommend Ibis in Leuven.