Hotel - ibis Heidelberg Hauptbahnhof
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Ibis Hotel Hotel

ibis Heidelberg Hauptbahnhof Hotel

Willy Brandt Platz 3 
69115  HEIDELBERG
GERMANY

1,337 reviews
TripAdvisor Rating Based on 1,337 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Beach and water sports (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Beach and water sports (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)

Catering

  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Soundproofing makes your room a peaceful haven and you can enjoy the ultimate in comfort in your Sweet Bed by ibis bed. All 170 rooms have individually adjustable air conditioning, free WIFI, TV with a wide range of Sky channels and a desk.

  • 170 rooms
  • 70 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Crib on request
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Heidelberg Hauptbahnhof

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 1,337 reviews

davidcookson2016 2017/06/01
« Near to the station »

The hotel was near to Heidelberg station as I was very late getting there from Luxembourg.It was a short walk about five minutes and I was glad of the proximity of the hotel for the station for the following morning as I needed to catch a train onwards to Berlin

ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Haydn B 2017/05/04
« Ideal spot »

Great location for onward travel and a two minute taxi ride to the old town. The hotel has friendly, helpful staff and well appointed rooms at reasonable prices. Buffet style breakfast is enough to set you up for the day !

ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

alexispR5437FB 2017/04/24
« Alexis Polin's opinion »

Very good hotel and service. One only negatve point: difficult to find a parking place in the area (no IBIS parking places available the second day of my stay; I had therefore to find a public parking lot in the area, which took me some time).

ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Sehr verehrter Gast, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis Heidelberg Hauptbahnhof die Zeit genommen haben, uns zu schreiben. Die Hotels der Marke ibis setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen General Manager

19Steven50 2016/11/07
« Excellent Stay in Heidelberg »

The Ibis Heidelberg is well located and easy to find. Our room was similar to what we had experienced in other Ibis locations and very clean. The cleaning staff was very good and efficient. The reception staff was was courteous and very helpful as was the breakfast staff. The breakfast was the best that we have experienced in Europe!

ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

215elisabetta 2016/09/08
« wake up calls were a problem »

I found my room clean and comfortable; the location near the station was very convenient. However, wake up calls were a problem in my room 236. Twice the ladies at the desk forgot to call me. Last time I almost lost my train. It was somewhat irritating. Otherwise the gentlemen at the reception were more efficient seemed to me....

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