Hotel - Sofitel Luxembourg Europe
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Sofitel Hotel

Sofitel Luxembourg Europe Hotel

4, Rue du Fort Niedergrunewald  Quartier Européen Nord  Plateau de Kirchberg 
2015  LUXEMBOURG
LUXEMBOURG

904 reviews
TripAdvisor Rating Based on 904 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Babysitting on request
  • LUXEMBOURG FINDEL
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Decorated in a classic contemporary style, all rooms feature Sofitel's 'MyBed' for a perfect night's sleep. Other features include high-speed Internet and wifi access, safe deposit, minibar, satellite/cable TV and full 24-hour room service.

  • 109 rooms
  • 95 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Luxembourg Europe

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 904 reviews

janaP6474IA 2017/04/17
« Family visit at Kirchberg »

Nice, quiet hotel near our family at Kirchberg. Must be one (if not the) best of the breakfasts in Luxembourg. Especially in week-ends this hotell have very good offers since it is located in an area full of offices. Staying here about 6 times a year.

H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear JanaP6474IA, We very much appreciate your nice comments regarding your recent stay at the Sofitel Luxembourg Europe and moreover for your loyalty to our establishment. Your positive feedback is a real pleasure as we strive to continuously improve the quality of our services. Thanks particularly for your amazing words about our breakfast. Thank you again for sharing your experience, and we hope your next visit will be soon and as pleasant as the previous ones. I wish you and your family a lovely day. Warm regards, Marie-Hélène Onursal, General Manager

JurgenVD 2016/08/14
« Business hotel, empty (and cheaper) in weekends »

Every time we go shopping in Trier, we stay at this hotel, because it has large rooms, an excellent breakfast, very friendly staff and comfortable beds. This time we had a room on the top floor (but except for coloring, the rooms are alike). We were offered a box of chocolates because of our wedding anniversary, a nice attention from the hotel staff. At the breakfast, there were no pancakes available (out of stock), but because our kid was a bit disappointed, the chef cooked some freshly made! Very much appreciated. Thanks a lot and see you soon.

H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Jurgen VD, We very much appreciate your nice comments regarding your recent stay at the Sofitel Luxembourg Europe. Thank you for your kind words to our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are delighted that you enjoyed our Premium Luxury room on the top floor, our mybed concept especially created for Sofitel and all our attentions during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I wish you a lovely day. Sincerely, Marie-Hélène Onursal General Manager

DaveJBell 2016/08/04
« Very Good »

Really good stay at The Sofitel in Luxembourg, very comfortable bed, Suite was of an exceptional standard, Welcome when we arrived was friendly, professional and very helpful. Not much going on in Luxembourg on a Sunday evening so we stayed in during the evening and had a great dinner at the hotel restaurant.

H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear DaveJBell, We very much appreciate your nice comments regarding your recent stay at the Sofitel Luxembourg Europe. Thank you for your kind words to our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are delighted that you enjoyed our panoramic suite, our mybed concept especially created for Sofitel and our gastronomic italian restaurant Oro e Argento. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I wish you a lovely day. Sincerely, Marie-Hélène Onursal General Manager

Saabfan 2016/04/05
« A lovely overnight »

My husband and I spent only one night at the Sofitel Luxembourg Europe...we'll be back for more! The hospitality of each staff member is what stands out most in my mind. They actually seemed a bit disappointed that there was not more they could do to make our visit comfortable...what more is needed when rooms are well appointed, clean & comfortable and you've been provided information on the city and getting around? The breakfast buffet alone would have been worth the drive to Luxembourg. What an array of delicious and innovative options!

H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, We would like to thank you very much for having chosen the Sofitel Luxembourg Europe and for having taken the time to leave this wonderful coment on Tripadvisor. What a pleasure to read your opinion about our property ! We are very happy to know that you had a very pleasant experience with us and our team was very touched by your very nice words. Again, we would like to thank you very much for having shared your opinion and all my "ambassadors" are waiting for your future stay "for more"! Sincerely, Marie-Hélène Onursal General Manager

W D 2016/01/06
« Relaxing stay in Luxemburg »

We stayed in the Sofitel Europe for New Years Eve. It is a great hotel, only a couple of minutes away from the city center by car. Very calm. Highly professional staff made our stay magnificent. Looking forward to return to the Sofitel Europe

H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for having shared your opinion about your hotel stay with our Tripadvisor community. I will make sure to pass on all of your positive comments. I assure you that they will be highly pleased to hear that you enjoyed your stay and that you consider coming back. Looking forward to welcome you again and we wish you a Happy New Year ! Sincerely, Marie-Hélène Onursal General Manager

seann60 2015/09/14
« Best Service and Great Location »

Excellent service in this ideally located hotel. If only all hotels could learn from the staff here!!!! Staff are so attentive to guest needs. They actually take responsibility when something is not right and take care of the problem immediately.

H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Sarasota, We would like first to thank you very much for choosing the Sofitel Luxembourg Europe for your stay in Luxembourg and for taking the time to share your impressions with the Tripadvisor community. Your praise for our service has been passed on to the corresponding hotel departments who are happy to hear that they were able to make your stay ‘Magnifique’. Everybody was very touch by your wonderful comment! All the “Ambassadors” of the Sofitel Luxembourg Europe hope to welcome you again soon at the Sofitel Luxembourg Europe. Kind regards, Marie-Hélène Onursal General Manager

518hrh 2015/06/01
« smoking room »

special is the smoking room at the bar. A big room for cigar smokers. A bit disappointing was that the bar didn't have any finger food, only some nuts. They said to me I have to go to the restaurant for food. A bit strange? The hotel is for the rest fine. Hotel room is clean but no ironing, which was not good.

H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear 518hrh, First of all, we would like to thank you very much for having chosen the Sofitel Luxembourg Europe and for having taken the time to leave this comment on Tripadvisor. Of course, we very much appreciate your compliments regarding our establishment in general. Nevertheless, we are very shocked by your comment regarding the bar and the iron. Indeed, we serve 365 days per year fingers food at the bar and of course we can provide you in any time an iron and an iron board in your room. You didn’t received this important informations and I would like to sincerely apologies for this misunderstanding. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie-Hélène Onursal General Manager I

Aristotle-Economon 2015/03/18
« Great hotel, great price, excellent breakfast! »

I have stayed here several times on weekend getaways and have always been impressed with the quality of the rooms, the amazing breakfast and the great prices. I have always paid ~120 euros, including breakfast. And oh what a breakfast! Every kind of fruit imaginable. Breads galore. Made to order omelettes (my last one was garnished with 6 different fruits and vegetables). I recommend this property highly!

H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, First of all, I would like to thank you very much for your loyalty and for having taken the time to share this amazing description on Tripadvisor. We are so happy to read that you are always very satisfied by our special week-end promotion. Thank you for your very kind words concerning our breakfast and our quality of rooms. All the “Ambassadors” of the Sofitel Luxembourg Europe are waiting for your future visit with pleasure ! Kind regards, Marie-Hélène Onursal General Manager

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