Hotel - Sofitel Luxembourg Europe
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Sofitel Hotel

Hotel Sofitel Luxembourg Europe

4, Rue du Fort Niedergrunewald  Quartier Européen Nord  Plateau de Kirchberg 
2015 LUXEMBOURG
LUXEMBOURG

802 reviews
TripAdvisor Rating Based on 802 reviews
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Hotel Sofitel Luxembourg Europe

French luxury and local cuisine in the worlds most exciting cities

The only 5 star Hotel on the Kirchberg Plateau, surrounded by the European Institutions and a short walk from the new exhibition center, the Sofitel Luxembourg Europe is the ideal place to stay for business or leisure. Unwind at one of the nearby cultural attractions, or simply enjoy the many dinning options on offer at the hotel. The Hotel is conveniently situated just 4.3 miles (7 km) from Findel Airport, 3.1 miles (5km) from the central railway stations and 1.2 miles (2 km) from the city center.

The Sofitel Luxembourg Europe is a mere stone's throw away from the MUDAM Luxembourg - Musée d'Art Moderne Grand-Duc Jean. Luxembourg City has, of course, many more tourist attractions up its sleeve. Admire the Notre-Dame Cathedral, or visit the Grand Ducal Palace, the Casino Luxembourg - Forum. For culture vultures, a visit to the Grand Théâtre or the Centre Culturel de Rencontre "Neimënster" is definitely recommended. Would you rather be out and about? Then take a Segway Tour through the city.

Hotel extras
  • Award-winning gourmet restaurant
  • Elegant bar imbued with conviviality
  • The atrium's exceptional architecture
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Babysitting on request
  • LUXEMBOURG FINDEL
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - Sofitel Luxembourg Europe

4, Rue du Fort Niedergrunewald
Quartier Européen Nord
Plateau de Kirchberg
2015
LUXEMBOURG
LUXEMBOURG

Tel: (+352)437761
Fax: (+352)425091

Check-in from 14h00
Check out up to 12h00
Access and transport
  • BUSSES AT THE TRAIN STATION : 13 OR 18, NIEDERGRUENEWALD
  • LUXEMBOURG FINDEL At 7km / 4.38 miles  - Shuttle paying
  • LUXEMBOURG GARE CENTRALE At 5km / 3.11 miles

GPS : 49.621782, 6.145345

Our rooms

Decorated in a classic contemporary style, all rooms feature Sofitel's 'MyBed' for a perfect night's sleep. Other features include high-speed Internet and wifi access, safe deposit, minibar, satellite/cable TV and full 24-hour room service.

  • SUPERIOR ROOM - 1 King size bed
    SUPERIOR ROOM - 1 King size bed Superior Room

    37 m²/398 sq ft., contemporary design, warm shades of red, exclusive MyBed by Sofitel, air conditioning, flatscreen TV, safe, minibar, complimentary high-speed WiFi, bathroom with a deep bathtub, separate toilets, bathrobe, slippers & amenities

  • SUPERIOR ROOM - 2 Single beds
    SUPERIOR ROOM - 2 Single beds Superior Room

    37 m²/398 sq ft., contemporary design, warm shades of red, exclusive MyBed by Sofitel, air conditioning, flatscreen TV, safe, minibar, complimentary high-speed WiFi, bathroom with a deep bathtub, separate toilets, bathrobe, slippers & amenities.

  • LUXURY ROOM, King size bed, high floor, latecheck out
    LUXURY ROOM, King size bed, high floor, latecheck out Luxury Room

    37 m²/400 sq ft, elegant blend of earth colors, exclusive MyBed by Sofitel, flatscreen TV, bathroom with a deep bathtub, separate toilets, luxury amenities. Complimentary WIFI and minibar soft drinks, free local calls, courtesy late check out.

  • LUXURY ROOM, 2 Single beds, high floor, latecheck out
    LUXURY ROOM, 2 Single beds, high floor, latecheck out Luxury Room

    37 m²/400 sq ft, elegant blend of earth colors, exclusive MyBed by Sofitel, flatscreen TV, bathroom with a deep bathtub, separate toilets, luxury amenities. Complimentary WIFI and minibar soft drinks, free local calls, courtesy late check out.

  • PREMIUM LUXURY - top floor, courtesy full minibar, Nespresso, early checkin, late checkout
    PREMIUM LUXURY - top floor, courtesy full minibar, Nespresso, early checkin, late checkout Luxury Room

    37m²/400 sq ft, contemporary design of cool relaxing shades of blue, MyBed by Sofitel, flatscreen TV, separate toilets, luxury amenities. Complimentary WIFI and local calls, courtesy full minibar, late checkout and early check in upon availability.

  • Junior Suite Panoramic View - courtesy full mini bar, Nespresso, early check-in, late check-ou
    Junior Suite Panoramic View - courtesy full mini bar, Nespresso, early check-in, late check-ou Junior Suite

    43sqm/462sqf, contemporary design, super kingsize bed, ambilight rain shower, MyBed by Sofitel, separate toilets, luxury amenities. Complimentary WIFI and local call, courtesy full minibar, late check out and early check in upon availability.

  • PRESTIGE SUITE - courtesy minibar, Nespresso,early checkin, late checkout, extra living room
    PRESTIGE SUITE - courtesy minibar, Nespresso,early checkin, late checkout, extra living room Prestige Suite

    53sqm/570 sqf, kingsize bed, spacious suite with a separate living room, MyBed by Sofitel, pillow menu, separate toilets, luxury amenities. Complimentary WIFI and local calls, courtesy full minibar, late check out and early check in upon availability.

  • 109 rooms
  • 95 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

ORO E ARGENTO Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

ORO E ARGENTO Type of cuisine: Gourmet


Fine Italian cuisine is the focus of this award-winning Luxembourg restaurant. Traditional dishes like risotto with squid and fresh herbs are paired with fine Italian wines and served by native Italian staff in a regal Venetian dining room.

Find out more and book
LE STUBLI Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LE STUBLI Type of cuisine: Regional


Ornate carved wood and warm lighting are the backdrop to this comfortable space, inspired by a Black Forest chalet. Hearty, traditional Luxembourg dishes feature ingredients sourced from regional producers; complement your meal with a fine wine or beer.

Find out more and book
See all our restaurants
HAVANA LOUNGE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

HAVANA LOUNGE


Enter this stately mélange of dark wood, leather, and nautical touches and select from an expansive menu of fine cigars with the help of expert staff. Sip a specialty rum or cognac, served solo or as a pleasurable accompaniment.

SIXTYFOUR° Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SIXTYFOUR°


A wide selection of malt whiskies and oriental teas are served alongside cocktails, beer, and wine in this chic and inviting Luxembourg bar. Accompany your drink of choice with a Caesar salad, burger, or light bite from the chef's seasonal menu.

See all our bars
See all our restaurants and bars

Your meetings and events

Sofitel Luxembourg Europe Meeting Room

Our meeting rooms


  • Number of meeting rooms: 7
  • Maximum size: 525 m2
  • Maximum capacity: 400
  • Maximum banquet capacity: 250

Our customer reviews for Sofitel Luxembourg Europe

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 802 reviews
JurgenVD 2016/08/14
« Business hotel, empty (and cheaper) in weekends »

Every time we go shopping in Trier, we stay at this hotel, because it has large rooms, an excellent breakfast, very friendly staff and comfortable beds. This time we had a room on the top floor (but except for coloring, the rooms are alike). We were offered a box of chocolates because of our wedding anniversary, a nice attention from the hotel staff. At the breakfast, there were no pancakes available (out of stock), but because our kid was a bit disappointed, the chef cooked some freshly made! Very much appreciated. Thanks a lot and see you soon.

H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Jurgen VD, We very much appreciate your nice comments regarding your recent stay at the Sofitel Luxembourg Europe. Thank you for your kind words to our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are delighted that you enjoyed our Premium Luxury room on the top floor, our mybed concept especially created for Sofitel and all our attentions during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I wish you a lovely day. Sincerely, Marie-Hélène Onursal General Manager

DaveJBell 2016/08/04
« Very Good »

Really good stay at The Sofitel in Luxembourg, very comfortable bed, Suite was of an exceptional standard, Welcome when we arrived was friendly, professional and very helpful. Not much going on in Luxembourg on a Sunday evening so we stayed in during the evening and had a great dinner at the hotel restaurant.

H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear DaveJBell, We very much appreciate your nice comments regarding your recent stay at the Sofitel Luxembourg Europe. Thank you for your kind words to our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are delighted that you enjoyed our panoramic suite, our mybed concept especially created for Sofitel and our gastronomic italian restaurant Oro e Argento. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I wish you a lovely day. Sincerely, Marie-Hélène Onursal General Manager

Saabfan 2016/04/05
« A lovely overnight »

My husband and I spent only one night at the Sofitel Luxembourg Europe...we'll be back for more! The hospitality of each staff member is what stands out most in my mind. They actually seemed a bit disappointed that there was not more they could do to make our visit comfortable...what more is needed when rooms are well appointed, clean & comfortable and you've been provided information on the city and getting around? The breakfast buffet alone would have been worth the drive to Luxembourg. What an array of delicious and innovative options!

H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, We would like to thank you very much for having chosen the Sofitel Luxembourg Europe and for having taken the time to leave this wonderful coment on Tripadvisor. What a pleasure to read your opinion about our property ! We are very happy to know that you had a very pleasant experience with us and our team was very touched by your very nice words. Again, we would like to thank you very much for having shared your opinion and all my "ambassadors" are waiting for your future stay "for more"! Sincerely, Marie-Hélène Onursal General Manager

W D 2016/01/06
« Relaxing stay in Luxemburg »

We stayed in the Sofitel Europe for New Years Eve. It is a great hotel, only a couple of minutes away from the city center by car. Very calm. Highly professional staff made our stay magnificent. Looking forward to return to the Sofitel Europe

H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for having shared your opinion about your hotel stay with our Tripadvisor community. I will make sure to pass on all of your positive comments. I assure you that they will be highly pleased to hear that you enjoyed your stay and that you consider coming back. Looking forward to welcome you again and we wish you a Happy New Year ! Sincerely, Marie-Hélène Onursal General Manager

seann60 2015/09/14
« Best Service and Great Location »

Excellent service in this ideally located hotel. If only all hotels could learn from the staff here!!!! Staff are so attentive to guest needs. They actually take responsibility when something is not right and take care of the problem immediately.

H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Sarasota, We would like first to thank you very much for choosing the Sofitel Luxembourg Europe for your stay in Luxembourg and for taking the time to share your impressions with the Tripadvisor community. Your praise for our service has been passed on to the corresponding hotel departments who are happy to hear that they were able to make your stay ‘Magnifique’. Everybody was very touch by your wonderful comment! All the “Ambassadors” of the Sofitel Luxembourg Europe hope to welcome you again soon at the Sofitel Luxembourg Europe. Kind regards, Marie-Hélène Onursal General Manager

518hrh 2015/06/01
« smoking room »

special is the smoking room at the bar. A big room for cigar smokers. A bit disappointing was that the bar didn't have any finger food, only some nuts. They said to me I have to go to the restaurant for food. A bit strange? The hotel is for the rest fine. Hotel room is clean but no ironing, which was not good.

H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear 518hrh, First of all, we would like to thank you very much for having chosen the Sofitel Luxembourg Europe and for having taken the time to leave this comment on Tripadvisor. Of course, we very much appreciate your compliments regarding our establishment in general. Nevertheless, we are very shocked by your comment regarding the bar and the iron. Indeed, we serve 365 days per year fingers food at the bar and of course we can provide you in any time an iron and an iron board in your room. You didn’t received this important informations and I would like to sincerely apologies for this misunderstanding. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie-Hélène Onursal General Manager I

Aristotle-Economon 2015/03/18
« Great hotel, great price, excellent breakfast! »

I have stayed here several times on weekend getaways and have always been impressed with the quality of the rooms, the amazing breakfast and the great prices. I have always paid ~120 euros, including breakfast. And oh what a breakfast! Every kind of fruit imaginable. Breads galore. Made to order omelettes (my last one was garnished with 6 different fruits and vegetables). I recommend this property highly!

H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guest, First of all, I would like to thank you very much for your loyalty and for having taken the time to share this amazing description on Tripadvisor. We are so happy to read that you are always very satisfied by our special week-end promotion. Thank you for your very kind words concerning our breakfast and our quality of rooms. All the “Ambassadors” of the Sofitel Luxembourg Europe are waiting for your future visit with pleasure ! Kind regards, Marie-Hélène Onursal General Manager

shakespearecow 2014/09/30
« A real experience »

Seriously I stay in lots of hotels. I can't think of a single thing I would change about the Sofitel Luxembourg. It was friendly without being intrusive, elegant without being stuffy and comfortable without being to familiar. Highly recommend.

H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, First of all, we would like to thank you very much for having taken the time to leave this wonderful and pleasant comment on Tripadvisor. It is very difficult to found the words to thank you. Your feedback is just amazing and the entire team was very touched by your so kind words! Your satisfaction is the best award for all my team and it is a real satisfaction to hear that you can't think of a single thing you would change about our hotel. We are waiting for your futures visits… Thank you again for this simple and amazing description! Sincerely, Marie-Hélène Onursal General Manager

SkunkFunk29 2014/07/21
« Best hotel in Luxembourg »

Best hotel in Luxembourg city. Nice friendly staff, great breakfast and nice rooms! We liked the walk to the center of town. The Mudam is nearby, a great museum if you like modern art. If we go back to Luxembourg we will definitely stay here again

H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear client, First of all, thank your very much for having chosen the Sofitel Luxembourg Europe for your last stay in the Luxembourgish capital. Also, we would like to thank you for your very kind words regarding our hotel. It was with pleasure that you shared your nice comments with all our Ambassadors and they were glad to make your stay very good. We hope to see you again in our hotel Sofitel Luxembourg Europe for your next stay. Best regards Marie-Hélène Onursal General Manager

ketjedbxl 2014/06/25
« short stay »

although not located at city center it's a very nice hotel to stay : the personnel is really nice, polite and helpful. The room was clean and had enough space for the 3 of us. Food was excellent. Maybe the negative point will be that it's more a kind of business hotel than a leisure one, lacking a warmth atmosphere. But we'll come back.

H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your "Magnifique" review on Tripadvisor ! We also sincerely thank you for your very kind words about the room, the cleanness, the food and the service. I have shared your compliments with all my team and everyone was very touched by your very kind words! We are very glad to know that you had a unique experience with us... All the “Ambassadors” of the Sofitel Luxembourg Europe are waiting for your future stay ! Best regards, Marie-Hélène Onursal General Manager

Linda P 2014/06/11
« Excellent hotel »

We had the pleasure of staying at your hotel in Luxembourg. Very comfortable, elegant surroundings, incredibly caring staff...a young lady named Melissa was doing her internship there and she went above and beyond with helping us plan our sightseeing. Although the breakfast had lovely presentation, we didn't care for the food....the eggs (scrambled) were undercooked, meats and milk was us refrigerated. Overall though, we would recommend this hotel!

H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, We would like to thank you very much for having chosen the Sofitel Luxembourg Europe for your last stay and for having written this very nice description on Tripadvisor. We would like also to thank you very much for your very kind words concerning Melissa. I certainly didn't forget to congratulate her for this excellent job! Nevertheless, we are very concerned by your remarks regarding the eggs at the breakfast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your comment, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie-Hélène Onursal General Manager

95saa95 2014/05/23
« Fantastic bed »

My first time in this hotel and I have to admit that my room was spacious and clean. Bed was very comfortable and had a fabulous sleep. I recommend to overnight in this hotel. The only issue I had was that the hotel is located outside of the downtown.

H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review of the Sofitel Luxembourg Europe. We also sincerely thank you for your kind words about the property and the room. We are happy to hear that you loved our bedding MyBed and found it very comfortable, We are very glad to know that you were able to relax and get a peaceful night's sleep. We designed it to offer our guests a real cocoon of sweetness for an incomparable rest. All the “Ambassadors” of the Sofitel Luxembourg Europe are waiting for your future stay ! Best regards, Marie-Hélène Onursal General Manager

Lukas T 2014/01/29
« Nice stay »

I cannot have any single complaint and would totally recommend to others. Breakfast just marvellous. As we booked the topfloor, I expected a little more than 5 floors though :) Little hard to find for our navigation.

H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Guest., Thank you very much for taking the time to share your kind comments on TripAdvisor regarding your stay amongst us. We were truly happy to learn that it was a “Nice stay” and that you found our breakfast just marvelous. This means a lot to us. Once again thank you very much for sharing your guest experience. Looking forward to welcoming you back amongst us in a not too distant future, Best Regards, Marie-Hélène Onursal General Manager

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