Hotel addressVia Lombardia 47
How to reach the hotelGPS :N 41° 54' 27.06'' E 12° 29' 11.49''
Contact the hotel
- Tel. (+39)06/478021
- Fax. (+39)06/4821019
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Sofitel Rome Villa Borghese - hotel reviews in Rome
Hotel code: 1312
Accorhotels.com customer reviews in partnership with TripAdvisor
"comfortable hotel to stay, good loaction"
23rd September 2013, Wallace L
Excellent service, good location. however room is a bit old, could see the paint came off in the bathroom, but it very clean Bed was very very comfortable, it helped us had best sleep after long flightView management response »
Management responseDear Guest,We were truly glad to provide you with our high level of services. Our daily main concern is to look after our guests offering them our undivided attention. I am glad to hear that once again Sofitel Luxury Hotels has achieved its goal in taking you to sleep like onto fluffy clouds. MyBed is truly unique. Did you know that you can purchase it online for your home?Once again I am thankful to your comments. We then look forward to your second stay at Sofitel Rome Villa Borghese!A bientot!Best regards.Laurent HudryGeneral Manager
"Great Hotel - highly recommended!"
19th September 2013, HallsRT, San Diego, California, USA
The Sofitel Rome Villa Borghese was an excellent choice for our accommodations while in Rome. Very comfortable and clean. Room had plenty of space for our suitcases and still able to walk around. All of the staff was friendly and helpful. It's a bit of a hike from the hotel to Piazza Navona but do-able (no more than 25 minutes), especially with a stop at the Pantheon and the Spanish Steps which are on the way to/from the hotel. To give you an idea, the Spanish Steps are a 5-minute walk from the hotel, and the Pantheon is approximately a 10 minute walk. It's not city center but that's one of the things we liked about it. If it was too far to walk, we took a taxi. The hotel staff would call a taxi and they'd be there within 5 minutes max.My husband and I really enjoyed our stay and would stay there again.View management response »
Management responseDear Guest,I am most glad to hear that you have enjoyed your stay with us. Indeed we are centrally located yet on the quiet Via Lombardia street which is an asset after a busy day of business or shopping in Rome. The Sofitel Rome Villa Borghese stands adjacent to its namesake, just a stone's throw from the poetic Villa Medici and the famed Piazza di Spagna. Explore avenue Via Vveneto, home to fine boutiques and fashionable bars and restaurants. Take an evening stroll to the Trevi Fountain; toss in a coin for your wish to come true...We then look forward to your second stay at Sofitel Rome Villa Borghese.Best regards.Laurent HudryGeneral Manager
17th September 2013, David C, Dothan
The staff was very friendly and helpful. I was able to arrange all my transfers through them. We booked our room using the 20 euro per night credit option. Unfortunately, the staff didn't seem to understand this concept. Also, after spending nearly $4000.00 on a room and transfers, I was still expected to pay 30 euro for breakfast, per person. Don't go to the rooftop bar unless you're rich. I believe our drinks were 25 plus euro each. The couple that was traveling with us never received full credit for their 20 euro per night option. They were also charged a $90.00 transfer fee which never should have been charged since all transfer fees were billed to me. Like I said, the staff was very friendly and helpful. The rooms were nice, clean and comfortable. Next trip to Rome, I think I'll shop around a little.View management response »
Management responseDear Guest,Thank you for your feedback and taking time to post your comments. I am most glad to hear that you have enjoyed your stay with us. Service wise we try our utmost to indulge all of our guests as we have a passion for them. Kindly allow me to mention that we have aligned our restaurant offering to other five star hotels in the area. Nevertheless please rest assured that I have taken note of your comments and will review these with the F&B Director.For us your and all the others guests' comments are crucial to improve every day our service.I am glad to see that the rest of your experience was satisfactory and I look forward to welcoming you back soon.Best regards,Laurent HudryGeneral Manager
"Excellent hotel in Rome"
1st July 2013, saro_agnerian, Montreal, Quebec, Canada
Excellent hotel. The staff were all very friendly, the rooms were very comfortable with lots of nice little extra touches and the location is perfect, right next to the Villa Borghese museum and park, close to one of the major shopping districts and, for those who don't mind walking a bit, not very far from many important landmarks in Rome.View management response »
Management responseDear Guest,It is so pleasant to read such positive feedbacks as yours. Thank you!As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement for the whole team.We all look forward to welcoming you back soon.Best regards,Laurent HudryGeneral Manager
"Great place to stay in Rome"
30th June 2013, Wanderjoie, London, United Kingdom
The hotel is very good and its location, a bit off the tussle of Rome’s historic centre is excellent. The staff is very friendly. We had a Luxury Room on the third floor; do aim for a higher floor though to have a decent view. Do not expect a Sofitel in terms of sophistication as e.g. Hamburg or Munich.The prices in the 7th floor restaurant (with a marvellous view) are on the extortive side in particular for simple fares reducing considerably the sense of value (EUR7 for a coca cola and EUR30 for a hamburger).View management response »
Management responseDear Guest,I thank for your pointing out many of our assets here at Sofitel Rome Villa Borghese. The central yet quiet location is one of them but the one we are the most proud of is our high standard of services.Our daily main concern is to look after our guests offering them our undivided attention. Kindly allow me to mention that we have aligned our offering to other five star hotels in the area. Nevertheless please rest assured that I have taken note of your comments and will review these with the F&B Director.I look forward to your next visit at Sofitel Rome Villa Borghese.Best regards,Laurent HudryGeneral Manager
"Top of the line hotel"
28th June 2013, ROnald007_13, Okemos, Michigan, USA
Great location and service. They aim to please. Front desk mgr. Luca is the best along with Agostino the concierge and Luigi the doorman. One of the better Sofitel properties. We stayed there with our family traveling with 6 adults are 4 children for a total of 5 days. My daughter-in-w was in a cast for a broken foot. Wheel chair, no problemo!View management response »
Management responseDear Guest,I am extremely thankful to you for pointing Sofitel Rome Villa Borghese out as one of the best hotels you have ever been to. This means a lot to the team and I!We genuinely look after our guests and love to indulge them.I thank you for mentioning Agostino, Luca, and Luigi in your feedback. It is extremely rewarding for our Ambassadors to get such gratitude from our guests.We look forward to welcoming you back soon with your family!A bientot!Sincerely.Laurent HudryGeneral Manager
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Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.