Hotel - Hotel Mercure Rouen Centre Cathedrale
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Mercure Hotel

Hotel Mercure Rouen Centre Cathedrale

7 rue Croix de Fer  Rue des Arsins - Accès Parking 
76000  ROUEN
FRANCE

1,325 reviews
TripAdvisor Rating Based on 1,325 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Reduced mobility rooms
  • Pet allowed 11  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Reduced mobility rooms
  • Pet allowed 11  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-23:00
    • Opening hours : Week-end 19:00-23:00

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Make the most of your stay with a range of recently renovated rooms with decor inspired by the impressionists. Choose a standard room with double bed or twin beds, or even with a sofa,Some rooms enjoy a privileged view over the Cathedral from the balcony or terrace. Let yourself be seduced by the cozy atmosphere of the Suite and its lounge space, where you can enjoy views of the Cathedral.

  • 125 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 25 family rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Crib on request
    • WIFI in your room
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for Hotel Mercure Rouen Centre Cathedrale

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,325 reviews

marilyninv 2016/10/29
« Location »

The location is wonderful if you don't have to drive. Very difficult to get to, on sight parking is below ground and extremely challenging especially when you are NOT given the code to get out and space is so tight you are stuck.

Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Guest, Thank you for your comment on Tripadvisor. Regarding the hotel access, we know it can be difficult and we are sorry about that. We are completely dependent on the city council which decids to add more road signs. For future guests, please, do not hesitate to indicate the "Rue des Arsins" on your Satnav to facilitate your arrival. The staff and I wish you a nice day, Best regards, C.POMAREDE

ojjensen 2016/07/03
« Fine Hotel that is hidden in the old town so I could not find it by car »

I could not find the hotel with my GPS. We drove around for one and a half hour before I tried to use my mobile phone to find the address. I saw it was near the " Rude de la République and gave up and put parked the car in the parking at Hotel de Ville (Town hall) and we warked down and finally found the hotel. The reception staff appologised and told that it was not possible for the hotel to put up any sort of signs in the town. However we had a good stay in nice hotel, but if you come by car be prepared for a test of one way streats that is probably the most complex I have ever experienced and I id nver find out how to drive to the hotel taht appareently have an underground parking

2015/10/20
« Excellent Hotel »

Stayed one night in this excellent, modern hotel in the heart of Rouen. It is, however, not the easiest to locate when arriving by car. Streets in the centre of Rouen around the hotel are VERY narrow and I wondered if I was driving on alleyways that I ought not to be !! I did locate the hotel and underground parking was available if rather tight when entering and leaving. The hotel is within 50 metres of the fabulous Rouen cathedral and there are lots of shops within close walking distance. The hotel does not have a restaurant but there are many good restaurants nearby....go past the horloge and into the old market square. The hotel is of an excellent standard. Our room was very well appointed and most comfortable. There is a nicely furnished and decorated bar area close to reception which doubles for the breakfasting room in the mornings..

Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Guest, Thank you very much for your comment on Tripadvisor. It is a pleasure for us to read that you enjoyed your stay. According the hotel access, we know it can be difficult and we are sorry about that. We are completely dependent on the city council. We asked for more road sign but it seems impossible. As you said, the Mercure Rouen Centre Cathedrale benefit from a very good location, in the city center of Rouen and just near the Cathedrale. We would be pleased to welcome you again and we wish you a nice day. Best regards. C.POMAREDE

John F 2015/10/02
« Great Location - difficult to find »

This hotel is in a great location just behind the cathedral and has its own parking which is important if you are driving to it as there is not much other parking near the hotel. However the access to the hotel is NOT by the address given on the web site - you need to put in Rue des Asasins. I discovered this after trying to find the hotel for about an hour and eventually walking to it , leaving my car illegally parked. At the check-in, I was given the "magic key" of the right street to put into the sat nav and then got into the parking later, though one should note that the parking is rather tight and difficult to get into. It should be noted as well that you do have to pay for the parking that is not that usual in Mercure Hotels. Besides this, the hotel was great.

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