Hotel - Hotel Mercure Rouen Centre Cathedrale
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Mercure Hotel

Hotel Mercure Rouen Centre Cathedrale

7 rue Croix de Fer  Rue des Arsins - Accès Parking 
76000 ROUEN
FRANCE

1,239 reviews
TripAdvisor Rating Based on 1,239 reviews
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Hotel Mercure Rouen Centre Cathedrale

Mid-scale hotel for business trips or leisure

The Mercure Rouen Centre Cathédrale hotel team is delighted to welcome you to the capital of Normandy. Whether you are traveling on business or with family, enjoy our ideal location in the heart of the historic quarter, a stone's throw from the cathedral.

Mr Christophe POMAREDE, Hotel Manager

Located in the center of Rouen near the train station, the fully renovated 4-star Mercure Rouen Centre Cathédrale hotel welcomes you to the heart of Normandy and the Seine Valley. Ideal for relaxing with the family or for cultural or business trips, the hotel is located in the peace and quiet of a pedestrian area, at the foot of Rouen Cathedral. It is close to a number of major tourist sites: the Historial Jeanne d'Arc, the Beaux Arts museum and even Panorama XXL, a unique location in France.

At the foot of the Rouen Cathedral and a short walk from the main tourist and mediaeval sites in the city centre, this Mercure hotel is an ideal starting point for visiting the Beaux-Arts Museum, the "Gros-Horloge" and Joan of Arc's stake.

Hotel extras
  • Fitness center and free WIFI
  • Bar, Kitchen Lounge and room service
  • Very close to the SNCF train station
  • Undercover private car park (not bookable, paying)
  • Located in the historic quarter of Rouen
This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Reduced mobility rooms
  • Pet allowed 11  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Reduced mobility rooms
  • Pet allowed 11  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-23:00
    • Opening hours : Week-end 19:00-23:00

Business services

  • Copy/print service available
See all services

Hotel location

Hotel - Hotel Mercure Rouen Centre Cathedrale

7 rue Croix de Fer
Rue des Arsins - Accès Parking
76000
ROUEN
FRANCE

Tel: (+33)2/35526952
Fax: (+33)2/35894146

Check-in from 14h00
Check out up to 12h00
Access and transport
  • METRO-BUS ROUEN : METRO-BUS ROU, PALAIS DEJUSTICE
  • PARIS ORLY At 150km / 93.75 miles
  • PARIS ROISSY CHARLES DE GAULLE At 150km / 93.75 miles
  • ROUEN BOOS At 11.26km / 7 miles
  • BOOS At 10km / 6.25 miles
  • ROUEN RIVE DROITE At 1.5km / 0.94 miles

GPS : 49.441372, 1.095359

Our rooms

Make the most of your stay with a range of recently renovated rooms with decor inspired by the impressionists. Choose a standard room with double bed or twin beds, or even with a sofa,Some rooms enjoy a privileged view over the Cathedral from the balcony or terrace. Let yourself be seduced by the cozy atmosphere of the Suite and its lounge space, where you can enjoy views of the Cathedral.

  • Superior Suite with 1 kingsize bed and sofa
    Superior Suite with 1 kingsize bed and sofa

    Spacious Suite with duvet and a view of the cathedral. Free WIFI connection, satellite TV, minibar, bathrobe, slippers, complimentary items and hairdryer. Air conditioning, safe, and tea and coffee making facilities.

  • Standard Room with 1 double bed
    Standard Room with 1 double bed

    Standard Room with duvet. Free WIFI connection, satellite TV and minibar. Bathroom with bathtub, hairdryer and air conditioning.

  • Standard Room with 2 single beds
    Standard Room with 2 single beds

    Standard Room with twin beds and duvet. Free WIFI connection, satellite TV and minibar. Bathroom with bathtub, hairdryer and air conditioning.

  • Privilege Room with 1 double bed, balcony and Cathedral view
    Privilege Room with 1 double bed, balcony and Cathedral view

    Experience the indulgence of our luxury room and enjoy the finest bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure.

  • 125 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 25 family rooms
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Turn down service
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Crib on request
    • WIFI in your room
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

L'IMPRESSIONNISTE Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

L'IMPRESSIONNISTE


Our brand-new, chic and relaxed Lounge space offers a welcoming spot where you can work or relax in comfort. Discover our selection of fine "Cave & Saveurs" wines and marvel at our varied menu.

See all our restaurants and bars

Our customer reviews for Hotel Mercure Rouen Centre Cathedrale

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,239 reviews

marilyninv 2016/10/29
« Location »

The location is wonderful if you don't have to drive. Very difficult to get to, on sight parking is below ground and extremely challenging especially when you are NOT given the code to get out and space is so tight you are stuck.

Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Guest, Thank you for your comment on Tripadvisor. Regarding the hotel access, we know it can be difficult and we are sorry about that. We are completely dependent on the city council which decids to add more road signs. For future guests, please, do not hesitate to indicate the "Rue des Arsins" on your Satnav to facilitate your arrival. The staff and I wish you a nice day, Best regards, C.POMAREDE

ojjensen 2016/07/03
« Fine Hotel that is hidden in the old town so I could not find it by car »

I could not find the hotel with my GPS. We drove around for one and a half hour before I tried to use my mobile phone to find the address. I saw it was near the " Rude de la République and gave up and put parked the car in the parking at Hotel de Ville (Town hall) and we warked down and finally found the hotel. The reception staff appologised and told that it was not possible for the hotel to put up any sort of signs in the town. However we had a good stay in nice hotel, but if you come by car be prepared for a test of one way streats that is probably the most complex I have ever experienced and I id nver find out how to drive to the hotel taht appareently have an underground parking

2015/10/20
« Excellent Hotel »

Stayed one night in this excellent, modern hotel in the heart of Rouen. It is, however, not the easiest to locate when arriving by car. Streets in the centre of Rouen around the hotel are VERY narrow and I wondered if I was driving on alleyways that I ought not to be !! I did locate the hotel and underground parking was available if rather tight when entering and leaving. The hotel is within 50 metres of the fabulous Rouen cathedral and there are lots of shops within close walking distance. The hotel does not have a restaurant but there are many good restaurants nearby....go past the horloge and into the old market square. The hotel is of an excellent standard. Our room was very well appointed and most comfortable. There is a nicely furnished and decorated bar area close to reception which doubles for the breakfasting room in the mornings..

Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Guest, Thank you very much for your comment on Tripadvisor. It is a pleasure for us to read that you enjoyed your stay. According the hotel access, we know it can be difficult and we are sorry about that. We are completely dependent on the city council. We asked for more road sign but it seems impossible. As you said, the Mercure Rouen Centre Cathedrale benefit from a very good location, in the city center of Rouen and just near the Cathedrale. We would be pleased to welcome you again and we wish you a nice day. Best regards. C.POMAREDE

John F 2015/10/02
« Great Location - difficult to find »

This hotel is in a great location just behind the cathedral and has its own parking which is important if you are driving to it as there is not much other parking near the hotel. However the access to the hotel is NOT by the address given on the web site - you need to put in Rue des Asasins. I discovered this after trying to find the hotel for about an hour and eventually walking to it , leaving my car illegally parked. At the check-in, I was given the "magic key" of the right street to put into the sat nav and then got into the parking later, though one should note that the parking is rather tight and difficult to get into. It should be noted as well that you do have to pay for the parking that is not that usual in Mercure Hotels. Besides this, the hotel was great.

Dee_McKibbin 2015/09/23
« Nice hotel but nightmare to find »

I know others have said it but it is hard to find, my advice is phone the hotel as soon as you hit the town and they will tell you to plug in a street name to your sat nav which is how we ended up finding it after spending an hour driving around. We booking the superior suit which was okay, the carpet needed replacing but the bed was big and luscious. The reception staff were lovely and our view was stunning, straight at the cathedral which was amazing. Lots of little restaurants so a lovely place, wish we stayed longer really.

Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Dee_McKibbin, Thank you for this comment on Tripadvisor. We know that the hotel access can be quite difficult and we are very sorry about that. The staff tries to do their best to facilitate your arrival by phone if necessary. Even that, we are pleased to read that, once arrived, you enjoyed your stay and in particular the view of the cathedrale from the Suite. The staff and me wish you a very nice day and please, be sure that we would be pleased to welcome you again at the Mercure Rouen Centre Cathedrale. Best regards. C.POMAREDE. For future guests : please do not hesitate to ask for a map prior to arrival or indicate the "Rue des Arsins" on your satnav. With this information, it would be easier.

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