Mercure Lyon Centre Château Perrache hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 2,096 reviews

Mercure Lyon Centre Château Perrache hotel - Image 1
Mercure Lyon Centre Château Perrache hotel - Image 2
Mercure Lyon Centre Château Perrache hotel - Image 3
Mercure Lyon Centre Château Perrache hotel - Image 4
12 cours de Verdun Rambaud, Esplanade de la gare, 69002 LYON, France

Description

Hotel extras

  • A quirky hotel in Lyon's Presqu'île, near the train station and services

  • High quality rooms and suites, some with views of Fourvière

  • Free fitness area available 7 days a week

  • 800 m² rooms for your meetings, seminars and events

  • Environmental protection with GREEN KEY certification

Our accommodation(s)

Hotel location

Mercure Lyon Centre Château Perrache hotel

12 cours de Verdun Rambaud, Esplanade de la gare
69002 LYON
France

GPS:45.749492, 4.824919

Telephone
Fax +33 4 78 37 06 56

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Belles Saisons

Fully renovated, the chic Art Nouveau-inspired bistro Belles Saisons is open 7 days a week. Homemade food based on fresh, seasonal produced is on the chef's menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,096 reviews

TripAdvisor Rating  4.0/5  1,583 reviews

Absolutely amazing stay. Worthy of TEN stars!!!

TripAdvisor rating 5.0/5

dawlishtraveller Solo travel - TripAdvisor review

I cannot believe how lovely this hotel is. It's perfectly situated a stone's throw from the railway station, yet is so quiet and peaceful in the bedrooms. I never heard a single train. It is very tastefully decorated throughout. The bathroom is immaculate and so well thought out. The room itself has a safe, fridge, tea making machine and extremely comfortable bed. The TV screen is enormous. It's a grand old building that has kept it's charm, yet has all the necessary modern day comforts. The staff were amazing, so helpful and friendly. I genuinely didn't want to leave and move on. Really top class.

Dear Madam, Dear Sir, Thank you very much for this excellent comment ! We are really glad to notice that you enjoyed your stay with us and that our staff made your stay even more comfortable ! It was a real pleasure to welcome you and we hope to see you again in Lyon very soon. Best regards, Marion BEGOC, Front office manager

Restaurant woeful

Customer review rating 2.0/5

Gerard L. Families - Confirmed reviews ALL

Great ambience with Art Nouveau style. Very interesting contemporay furniture juxtposed with A.N. boiserie. We had to walk thru clouds of horrid cig smoke to get to lobby. Front entrance is tacky & unimpressive; needs to be completely re-thought. Elevator(s) very cramped. Absolutely unacceptable food ---- UN-PLATABLE --- & service in evening restaurant. Breakfast is decent. Crepes & fresh fruit good. I politely & discretely mentioned my concerns to Manager who was very apologetic.

Dear Sir, We would like to thank you for taking the time to leave us a review following your stay at our hotel. All our teams are sincerely sorry to learn that your stay was not up to your expectations in our restaurant. Please note that your experience does not reflect the usual quality of our services, so we will take your feedback into consideration and take action accordingly. Do not hesitate to contact us for a next stay in Lyon in order to perfectly prepare your stay, and hope to win you back. By remaining at your disposal, Marion Begoc Front office manager

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Loved the hotel and the breakfast buffet was fantastic. They were able to change our room after we found it had a disgusting smell. The staff was very helpful and pleasant.

Dear Madam, We would like to sincerely thank you for this very good review after your stay in our Mercure Château Perrache! All our teams are happy to learn that your stay in our hotel was up to your expectations:) Your satisfaction is the greatest reward and encourages us every day to give our best. Looking forward to seeing you soon, Marion BEGOC, Front office manager

A good but challenging location

TripAdvisor rating 4.0/5

T8970UUpatriciaw TripAdvisor review

The hotel was very comfortable. Rooms a good size. Located next to Perry he railway station a bot of a challenge as it meant crossing over the railway station to walk into the city. Breakfast excellent Reception staff helpful but a little distant The decor of the bar is magnificent Overall restoration of character lovely.

Dear Madam, Many thanks for sharing your feedback with about the Mercure Lyon Centre Château Perrache. We are pleased that we met your expectations during your stay and that you enjoyed our location as well as your room and the breakfast. We really hope to have the pleasure of welcoming you again in our hotel for your next trip to Lyon Best regards

Good stay in a nice place

Customer review rating 4.0/5

Wiola Families - Confirmed reviews ALL

The hotel is well located. I've already stayed many times ( min. 3) and I'm always happy wth a serice and standard

Dear FLORIAN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion Begoc Front office manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 956 reviews 8.5/10 Location
  • 1,384 reviews 7.3/10 Room
  • 1,057 reviews 8.3/10 Service
  • 25 reviews 4.9/10 WiFi
  • 627 reviews 8.3/10 Breakfast
  • 344 reviews 6.8/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Lyon

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.