Hotel address
Am Heumarkt 35-371030 VIENNA
AUSTRIA
How to reach the hotel
GPS :N 48° 11' 58.89'' E 16° 22' 38.32''
Contact the hotel
- Tel. (+43)1/716160
- Fax. (+43)1/71616844
- H1276@accor.com
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Hotel Am Konzerthaus - MGallery Collection - hotel reviews in Vienna
Hotel code: 1276
Accorhotels.com customer reviews in partnership with TripAdvisor
"Amazingly soft king size bed..."
20th February 2013, TrueQ, Basel, Switzerland
When I make a trip to Vienna, the hotel "Am Konzerthaus" is my preferred address. It convenient to reach from the airport via CAT and subway (Stadtpark). Granted, you're not right in the middle of the city center but you are in easy walking distance to the Vienna State Opera, which I love to visit. The staff is always friendly and helpful. The break buffet is good value for money (if there is such a thing for a breakfast buffet;)). But if I would have to single out what I especially love about this hotel, then it's the bed. Every time I stay I have an amazingly restful sleep in one of those nice, soft king size box spring beds. I alway look forward to my next visit.
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Management responseDear Guest,Thank you very much for having taken the time to post your review on Tripadvisor.com.It is nice to read that your apreciate our location and that you found our accomodation ( specially the bed!) and hospitality to your satisfaction. It is always a pleasure to receive positive feedback regarding your stay and the service you have experienced.I will share your comments with our team-It will serve as an encouragment to all of our staff as we strive to continuously improve the quality of our services-We truly value your loyalty and look forward to welcoming you back to Hotel Am Konzertthaus Vienna on many future occasions-Warm regards,stéphanie SchuhmannGuest Relation
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"Excellent Stay & Excellent Service"
8th February 2013, Bought_De_TShirt, Limerick
Would have no problem recommending a stay in this hotel.The location was the biggest plus, but very comfy & modern rooms.Staff were excellent on checkin & of course cleaning staff were fautless.No negative opinion whatsover from my family during our 3night stay.Would recommend any of the 2 local restaurants that the Hotel recommended.
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Management responseDear Guest,Thank you very much for choosing MGallery Hotel Am Konzerthaus Vienna and for sharing your experience.It was a pleasure to have you and your family as our guests.Good to see that you enjoyed your stay with us ; your comments are a big motivation to all of us, please rest assured that I will share your feedback with our entire team.We hope to welcome you back in the near future.Warm regards,Stéphanie Schuhmann&the team of Hotel Am Konzerthaus
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"1st visit to Vienna"
4th December 2012
At first we thought the hotel was a bit out of the way but we soon discovered we were in a good area and very centralThe breakfast was very good, catering for all taste and as much as you could eat.The waters very helpfulBedrooms very clean . and the bed very comfortable.We had complementary tea/Coffey in bedroom, could have had some more milk to accompany these otherwise the hotel was excellent.
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Management responseDear Guest,Thank you very much for filling out a review on TripAdvisor.Our aim is to make our guests` stay as much enjoyable as possible and your review is proof of this. I thank you for taking the time to put in words your overall experience.It was also very nice to read how satisfied you was with our location which is absolutely perfect for business as well as for leisure travellers and the warm hospitality of our staff provided you throughout your stay.I am pleased to inform you, we constantly train and develop the hotel team skills and knowledge in hospitality.We hope to see you soon as one of our returning guest.Warm regardsMichael Filnhals&the team of Hotel Am Konzerthaus
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"Place to be if you are into the music scene"
14th September 2012, Singapore
This hotel is excellent value for money in one of the best possible locations in Vienna - close to several major theater and opera venues as well as the national museum and Hofburg. Rooms are clean and spacious and the bed offers awesome sleeping quality. front desk staff are very friendly and helpful.
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Management responseDear Guest,Thank you very much for taking the time to post a review of your recent stay on TripAdvisor and thank you for having chosen MGallery Hotel Am Konzerthaus Vienna.We are very delighted to read that we were able to fulfill all your expectations.To satisfy our guests with a personal and decent service is our daily goal. Therefore it was my pleasure to forward your kind words to our entire team members.We truly hope to welcome you back to our hotel at any future occasions you might have.Warm regardsMichael Filnhals&the team of Hotel Am Konzerthaus
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"Very good location both quiet and close to the city center."
27th August 2012, Amat0l, Petah Tiqwa, Israel
We were staying in this hotel 4 nights during the hottest week of August (up to 35 C) and we are very satisfied by hotel location, service, hospitality of hotel staff. Regular rooms are relatively small, but for short stay it is enough.Breakfast menu was not rich of choices but still OK.
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Management responseDear guest,thank you very much for taking the time to give us your feed back on your recent stay with us.I am delighted to see that you enjoyed your stay and that we have managed to provide you with the level of service and comfort you were expecting.Your satisfaction is the best motivation for the entire team. Thank you again.We are looking forward to welcoming you again at Hotel Am Konzerthaus Vienna and wish you "all the best".Sincerely,Monika Stadler & Team
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"Excellent"
2nd July 2012, Orenburg, Russia
Magnificent hotel!cozy rooms, very attentive staff, tasty and varied breakfast possible to obtain great pleasure in Vienna
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Management responseDear Guest,What a pleasure to read your comment.Thank you very much for staying at MGallery Hotel Am Konzerthaus Vienna and for your positive remarks.We are delighted to hear that you enjoyed and appreciated your stay.To satisfy our guests with a personal and decent service is our daily goal.Therefore it was my pleasure to forward your positive review to our team members.We truly hope to welcome you back at Hotel Am Konzerthaus Vienna at any future occasions you might have.Your sincerely,Michael Filnhals&the team of Hotel Am Konzerhaus Vienna
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"big lie on the website"
21st May 2012, mihai_balaj, Bucharest, Romania
They say they have fitness facilities nearby. Surprise: the fitness facilities are located at the Intercontinental hotel and you have to pay 25 euro for access. Not at all a 4 star hotel. very low service level at the bar and reception desk.Big disappointment. Change at least the information on the website!
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Management responseDear guest,we deeply regret your disappoint regarding your stay at our hotel. Please accept our sincerest apologies that we did not provide you with the apropriate level of service.Your are absolutely right, our hotel does actually not offer a fitness area inside the hotel but there are different possibilities nearby. We hope that you still enjoyed your trip to Vienna.Sincerely,Monika StadlerGeneral ManagerHotel Am Konzerthaus
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"Very welcoming"
28th April 2012, DaveSnowden, Marlborough
This hotel is a short walk from the Air Train terminus and the staff are very professional and friendly
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Management responseDear Guest,Thank you very much for a great review and for mentioning our location which could be useful for our future guests.Your feedback is highly important to all of us and a great motivation for the entire team.We look forward to welcoming you back soon.Best regardsMichael Filnhals&the team of Hotel Am Konzerthaus
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"Perfect for concerts"
16th April 2012, Irena219, Prague, Czech Republic
Perfect location for concerts and other culture events, close to the centre. Quiet street, friendly staff.
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Management responseDear guest,Thank you very much for choosing Hotel am Konzerthaus for your culture trip to Vienna. We are delighted to see that ou enjoyed your stay with us.Already now we are looking forward to welcoming you again in Vienna ... the city of music.Best regards,Monika Stadler & the team of Hotel am Konzerhaus
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"City Break Vienna"
14th April 2012, pricopil, London, United Kingdom
Very good location close to metro station, one stop only from Wien Mitte station (train from airport) , nice breakfast buffet with friendly staff in restaurant and reception as well . Clean hotel in general , just a couple of marks on one of the walls in our room .
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Management responseDear guest,Thank you very much for your review and your recommendation. We are more than happy to see that you enjoyed your stay with us as well as the location of our hotel. Indeed the train connection to Vienna International Airport is comfortable.We are looking forward to welcoming you again at Hotel Am Konzerthaus.Sincerely,Monika Stadler & Team
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"Best city stay in Europe"
14th March 2012, TERRIGAL
My wife and I loved our stay in Vienna with it being our favorite out of over 10 hotel stays. The staffs dedication to service may the stay memorable. Thanks.
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Management responseDear Guest,We really appreciate that you took the time to write your review about your recent stay on TripAdvisor.It always puts a big smile upon our faces when our guests enjoy our outstanding customer service experience.We wish you all the best and hope your memories through Europe will last a long time.Should you ever have the possibility to return to Vienna, it would be our pleasure, to be your host again.Warm regards,Michael Filnhals&the team of Hotel Am Konzerthaus
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"Valuable performance"
13th March 2012, Moscow
Hotel is very good located, very good service, hospitality of the staff I can rate as high. Performance of reception need to be improved to avoid any mistakes and provide high level of experience to the clients.
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Management responseDear Guest,Thank you very much for your recent stay at MGallery Hotel Am Konzerthaus and your positive comment.It was our pleasure to have you with us during your visit in Vienna and we are proud and happy that you appreciated our product and our service altogether.We are looking forward for your next visit in Vienna.Yours sincerely,Michael Filnhals&the team of Hotel Am Konzerthaus
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"Soothing"
12th March 2012, Seoul
A comfortable nest in a quiet but well connected neighborhood, and a very kind staff. The reception was perfect after a more than troubled trip: a warm and friendly welcome, with a touch of humor, but the right level of dignity. Bonus: the perfect advice for our first lunch, adapted to the mood and time (and we didn't meet the Golden Key Concierge yet). The breakfast was up to its reputation.
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Management responseDear Guest,Thank you very much for posting your review abour your recent stay on TripAdvisor.You are absolutely right, it is our caring and attentive hotel staff who make all the different and therefore we make that as our priority.We look forward to providing you many such enjoyable visits in the future.Best regards from Vienna and once again thank you very much for having choosen our hotel while your were in Vienna.Sincerely,Michael Filnhals&the team of Hotel Am Konzerthaus
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"Woman on a Business Trip"
27th February 2012, Stockholm, Sweden
I stayed for one night in the MGallery hotel and it was one of the nicest hotels I have stayed at with a quite affordable rate as well. So the overall impression is "Excellent stay in a clean hotel with spacious room and lovely staff"!
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Management responseDear Guests,Thank you for your fabulous review of the MGallery Hotel Am Konzerthaus.I am delighted that you enjoyed your visit tremendously. We at the Hotel Am Konzerthaus aim to provide each and every guest with a wonderful and memorable experience and I am so pleased that this was the case for you.Whether you visit for business or pleasure we look forward to welcoming you back.Best regardsMichael Filnhals&the team of Hotel Am Konzerthaus
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"Good location"
23rd February 2012, OlesiaDenisova, moscow
Just a few minutes a walk from Wien opera house. Underground station Stadtpark is not far (5 minutes walk). Good variety of food at breakfeast time. The street is quite even to sleep with an open window.
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Management responseDobryj den from Vienna to Moscow!Thank you very much for such lovely words and for taking time to write your comments on TripAdvisor.All our team is working very hard and warm words like these are the best gift we can ever get.Please do not hesitate to contact me if you ever plan to return to Vienna and I´ll be happy to assist you again.We will be looking forward to welcoming you back in the not-too-distant future.Best regardsMichael Filnhals&the team of Hotel Am Konzerthaus
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"prima hotel"
17th February 2012, janblaricum, blaricum, nl
Very nice hotel with pleasant and helpful personnel. Excellent breakfast, nice room. Belvedere around the corner, Staatsoper, Stephansdom within walking distance. Close to subway station. Very good bed. Room and bathroom might be a bit larger, but do not lack comfort. Will definitely come again.
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Management responseDear Guest,Thank you for your review on your stay at MGallery Hotel Am Konzerthaus and for mentioning our great location which is very useful for other travellers as well.We are delighted to read that you had an enjoyable time with us.It would be our pleasure to let you experience this feeling once more.Until then we wish you all the best.Warm regardsMichael Filnhals&the team of Hotel Am Konzerthaus
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"Nice hotel at a great location"
12th February 2012, Hannover
Hotel am Konzerthaus is definitely a place worth considering, when staying in Vienna. The service is extremely friendly, as usual at MGallery hotels and the location - right next to the Konzerthaus and within 10 minutes walking distance of the Kärntnerstrasse and right next to the Citypark - is simply excellent.The rooms - even the deluxe ones - are not very large but certainly adequate for a short stay, and the bathrooms are well sized, with L'Occitance cosmetics.The bar and restaurant are both nice, and the food is definitely worth sampling. Again the staff shines with its friendliness and were very knowledgeable about the food options. The hotel is dog friendly and has a spacious underground garage, in case you are travelling by car.
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Management responseDear Guest,Thank you very much for this nice and detailed feedback on your recent stay at MGallery Hotel Am Konzerthaus Vienna.We are happy that we could fulfill all your expectations.To ensure thins kind of quality, we invest a lot of time to both train and encourage our employees.Therefore I am glad to pass your comments to our staff.Indeed it is our main goal to give each service the personal touch.Thank you again for having choosen our hotel while you stayed in Vienna; we would be pleased to welcome you back at the Hotel Am Konzerthaus on a future occasion.Best regardsMichael Filnhals&the team of Hotel Am Konzerthaus
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