ibis Porto Gaia 2 stars

Customer review rating (ALL Rating) 4.5/5 1,478 reviews

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Description

Hotel extras

  • CLEAN and SAFE, and ALLSAFE certified hotel. Free medical teleconsultation.

  • Close to Port Wine Cellars, Douro Cruises, Botanical Garden, Casa da Música

  • Buffet breakfast until 12:00 and bar open 24 hours a day

  • 3 equipped meeting rooms

  • Renovated hotel with terrace

Our accommodation(s)

Hotel location

ibis Porto Gaia

Rua Mártir de São Sebastião, 247
4400-499 VILA NOVA DE GAIA
Portugal

GPS:41.144372, -8.641069

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN LOUNGE

"The ibis Porto Gaia restaurant, ibis Kitchen Lounge, never fails to impress. Serving simple but delicious meals, our restaurant takes orders 24 hours a day, so you never lack anything!"

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,478 reviews

TripAdvisor Rating  4.0/5  991 reviews

Certificate of excellence 2023

Excellent Stay.

Customer review rating 5.0/5

Paulo C. D. E. Couples - Confirmed reviews ALL

It was a very nice stay. The hotel is well located, all details are organized, well cleaned and very nice people.

Dear Mr. Paulo Cesar de E., We very much appreciate your great review and comments regarding your stay at the ibis Porto Gaia. It is always a pleasure to receive positive feedback, mainly concerning to our people and cleanliness. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Amazing stay

Customer review rating 5.0/5

André M. Business - Confirmed reviews ALL

Comfortable, good acoustic isolation, good breakfast, clean and kind staff.

Dear Mr. André M., We very much appreciate your great review and comments regarding your stay at the ibis Porto Gaia. It is always a pleasure to receive positive feedback, mainly concerning to our breakfast, cleanliness and staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

regular as usual

Exmo Senhor, Agradecemos a sua avaliação no seguimento da sua estada no ibis Porto Gaia. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Paulo J Rocha GM

Clean and quiet room

Customer review rating 3.0/5

Myriam Couples - Confirmed reviews ALL

The room was clean and we had two very quiet nights.

Dear Myriam, Thank you for taking the time to tell us about your experience at the ibis Porto Gaia. I am sorry that your experience did not meet 100% your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, concerning the Platinum member welcome drink. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo J Rocha GM

Well located

Customer review rating 4.5/5

Paul Business - Confirmed reviews ALL

As a regular user of this hotel I like the location and ease of use. The new menu allows you to have good snacks without going out. The breakfast is good and the rooms are good for business users.

Dear Mr. Paul, We very much appreciate your great review and comments regarding your stay at the ibis Porto Gaia. It's always a pleasure to receive You in our hotel, as well receive Your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

In partnership with TripAdvisor

Other web-users rate our hotel

  • 461 reviews 8.5/10 Location
  • 601 reviews 7.9/10 Room
  • 661 reviews 9.6/10 Service
  • 16 reviews 7/10 WiFi
  • 602 reviews 9.8/10 Breakfast
  • 292 reviews 8.8/10 Cleanliness
  • 194 reviews 9.2/10 Value
  • 111 reviews 8.9/10 Food

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