Mercure Rouen Champ-de-Mars 4 stars

Customer review rating (ALL Rating) 4.2/5 1,092 reviews

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Description

Hotel extras

  • In Rouen Rive Droite, between the Côte St-Catherine and the cathedral.

  • A l'Epicerie restaurant, Boston Bar, and 13 meeting rooms for conferences.

  • Fitness room, sauna, hammam, outdoor terrace

  • Large covered, closed car park, 2 EV terminals

  • Allsafe-certified, ensuring health standards. Green Key label pending

Our accommodation(s)

Hotel location

Mercure Rouen Champ-de-Mars

12 bis Avenue Aristide Briand
76000 ROUEN
France

GPS:49.43577, 1.102686

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A L'EPICERIE

Like every year, our Le Honfleur restaurant will be closed for lunch from Friday, 25 December 2015 to Sunday, 3 January 2016 and for dinner on December 24, 2015.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,092 reviews

TripAdvisor Rating  4.0/5  941 reviews

Hotel is in mid-renovation & should not be open

Customer review rating 0.5/5

Jack Business - Confirmed reviews ALL

Hotel is in mid-renovation & should not be open. The hotel is confusing to navigate, all signage is missing, the reception is in the hotel next door with a tiny A4 sign with small writing to tell you this. When you arrive on your floor there is no signage to say which way is which room. The phones in the room do not connect to reception, I had to dial the full number in the phone from google to ring reception - for which they tried to charge me on checkout!! I range for an iron, to be told there is only 1 iron for the entire hotel & they weren't sure which room it was in. The breakfast room is next to a building site with sheeting, the breakfast is poor, everything always empty & coffee cold. This hotel should not be open to guests - absolutely shocking.

Good hotel, nice staff

Customer review rating 3.5/5

Raimi Couples - Confirmed reviews ALL

Due to the hotel construction the sauna and hamam wasn't working which was a bit of a pity. Also the ventilation in the room was lacking a bit so we had to open the windows to air out the room rather often.

Chaos with Reservation Website

Customer review rating 2.5/5

Kwr Families - Confirmed reviews ALL

Your booking site is unreliable at present as Mercure Champs de Mars has a total refurbishing going on. You sold me a room online which was not available at the hotel as it was renovated. My stay was saved by a very good team at Reception: Stéphanie and Jéssica. They saved the day. Excellent Executive professionals at Front Desk.

Location at Rouen perfect to get at work to Alizay

Customer review rating 4.5/5

Peter Business - Confirmed reviews ALL

Everything was great, especially the room service. Breakfast toast could be more fresh and daily new in the box ;)

Pleasant stay

Customer review rating 4.5/5

Nicholas K. Couples - Confirmed reviews ALL

Very helpful check in staff; comfortable room; well located. Breakfast in the adjoining Ibis Hotel was better value than in the Mercure.

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Other web-users rate our hotel

  • 426 reviews 7.8/10 Location
  • 719 reviews 6.4/10 Room
  • 549 reviews 8.2/10 Service
  • 6 reviews 9.4/10 WiFi
  • 290 reviews 8.2/10 Breakfast
  • 231 reviews 5.5/10 Cleanliness
  • 154 reviews 3.4/10 Value
  • 136 reviews 5.9/10 Vibe

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