Hotel - Mercure Rouen Champ de Mars Hotel
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Mercure Hotel

Mercure Rouen Champ de Mars Hotel

12 bis Avenue Aristide Briand 
76000  ROUEN
FRANCE

553 reviews
TripAdvisor Rating Based on 553 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 19:00-22:30
    • Opening hours : Week-end 19:00-22:30

Business services

  • 13 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose a room that suits you from various categories: Standard Room with a single bed, double bed or twin beds or one of our Privilege Rooms.

  • 121 rooms
  • 121 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 16 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Rouen Champ de Mars Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 553 reviews

tiger2669 2016/10/02
« good hotel »

Good hotel but be careful to tell them to give you a new renovate room and not an old one ! I got an old premier room and it was smelling, smell of cigarette and old. But the hotel was full ! Hotel is fine, reception are kind and helpful same as the bar But with exception of the Restaurant reception very impolite !!! good breakfast and good food at the restaurant, good parking as well. Bathroom was old and towels were very tired !!!

Jean Louis H, Directeur général at Mercure Rouen Champ de Mars Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at our hotel. We are most concerned with the satisfaction of all our guests and your feedback is of great value to us. Your comments have been noted and will be shared with our Food and Beverage team for review. We hope to welcome you again at Mercure Rouen Champ de Mars. Best Regards, Jean-Louis Hossin General Manager

John A 2016/06/07
« A good stopover »

I regularly use this hotel for a stopover and up to now have no complaints until this last visit, our room was very good and had a balcony overlooking a quiet square but we unfortunately were kept awake until midnight because of noise we presume was next door, it sounded as if furniture was being moved around. This will not put us off staying at the Mecure because off the good service and experience in the past

Jean Louis H, Directeur général at Mercure Rouen Champ de Mars Hotel, responded to this review

Dear John A, Let me first thank you for choosing our hotel again during your stay in Rouen and for having taken the time to post your comments. It is our priority to ensure that we provide our guests with the standards of product and service at all times. Our reception is available 24H/24, we are always here for our guests to help and advise them. Do not hesitate to contact us! I am looking forward to welcome you back in the nearest future. Kindest regards, Jean-Louis Hossin General Manager

Britsontour2016 2016/05/18
« Exceeded expectations »

We thoroughly enjoyed our two day trip to Rouen. Although on the edge of the City it was a 10 minute walk to the Cathedral and all the shops and restaurants around it. We tended to spend the days sightseeing (and my wife shopping!) so only snacked at lunch time. We ate in the hotel restaurant in the evening and found the menu to be excellent and the wine list quite reasonable. The underground car park was fine and we didn't use our car until we left the hotel.

Jean Louis H, Directeur général at Mercure Rouen Champ de Mars Hotel, responded to this review

Dear Guest, Thank you for choosing Mercure Rouen Champ de Mars for your trip to Rouen! I am thrilled that you enjoyed our location as well as our accommodations and service. We hope to be your hotel of choice for any future travels to Rouen. Best Regards, Jean-Louis Hossin General Manager

Fredbertie1 2016/04/10
« Not our best ever stay at an Accor hotel »

Comfortable room.Not the easiest hotel to access.The most difficult car park to enter ,negotiate and particularly to egress.Surly staff,in particular the barman .Good breakfast and service.Well located..5 out of 10..We will not return. Below the usual standard expected from Mercure/Accor..Diificulty in accessing room due to door lock/key working intermittently.

Jean Louis H, Directeur général at Mercure Rouen Champ de Mars Hotel, responded to this review

Dear Guest, We would like to thank you for taking the time to tell us about your experience at Mercure Rouen Champ de Mars. We are glad to learn that you liked our comfortable hotel rooms and find our breakfast good. We have noted your concerns and please rest assured that we will look into those areas to improve the quality of our service. We are looking forward to welcome you back. Best Regards, Jean-Louis Hossin General Manager

Graham D 2015/09/11
« Passing Through »

I used this hotel as a stop over and had a pleasant stay being well looked after which made the onward journey bearable. This is the second time I have stayed in this hotel and this time the standard was better than the last. It is also very close to the old town area and as such an after diner walk was easily achieved.

Jean Louis H, Directeur général at Mercure Rouen Champ de Mars Hotel, responded to this review

Dear Graham D, Thank you for your kind words and for letting us know about your pleasant experience at Mercure Rouen Champ de Mars. We look forward to welcoming you back soon. Kind Regards, Jean-Louis Hossin, General Manager

dottyd14 2015/07/30
« comfortable overnight stop »

wanted to stay in central Rouen as an overnighter on our way back to the ferry port from the Pyrennees. We needed somewhere close to centre where we could park our car with top box reasonably securely. The hotel was easy to get to, we arrived late but were able to park near the front of the hotel. There was a problem with one of our rooms but the receptionist very quickly upgraded us to a premium room. (extra price not worth it for the premium room but ok as an upgrade). rooms were quiet and clean, beds very comfortable and everything worked apart from the little expresso machine in the premium room. It was an easy walk to the centre, we had a late meal so did not have breakfast. We would stay again

Jean Louis H, General Manager at Mercure Rouen Champ de Mars Hotel, responded to this review

Dear dottyd14, Thank you for sharing your review of your stay at our hotel. I am pleased your overall experience with us was up to standard and you enjoyed the service and the clean comfortable room. I appreciate your feedback on the coffee machine and have followed up this issue with the Maintenance Manager to ensure this does not reoccur. Thanks again and I look forward to the opportunity of welcoming you back when next you are in Rouen. Kind Regards, Jean Louis Hossin General Manager

Michael D 2015/07/28
« Excellent place close to City Center! »

We spent four nights at this hotel and enjoyed the stay very much. Access by car is very easy thanks to the location close to the highway - but be careful when maneuvering in the garage, it is somewhat narrow! City center is a 10 min walk via a nice and pleasant route. We had three times dinner and had the 'Menu du Jour'. This was really excellent value for the money we paid. So don't bother going out - the hotel restaurant with the changing Menu du Jour offers very good quality!

Jean Louis H, Directeur général at Mercure Rouen Champ de Mars Hotel, responded to this review

Dear Michael D, Thank you for this extremely positive feedback. I am truly glad to hear that you have had a great experience with us at Mercure Rouen Champ De Mars. I look forward to your next visits. Kind Regards, Jean Louis Hossin General Manager

savvytraveller00 2015/07/19
« Accessible hotel for central Rouen »

The hotel is well situated just ten minutes walk from Rouen Cathedral and the old city. Whilst the two bedrooms we had booked were clean and comfortable, one of them smelled strongly and unpleasantly of smoke left by a previous occupant. The young lady on reception was disinterested in doing anything about this and felt unable to offer an alternative room which was disappointing. The hotel has a basement car park which whilst a bonus is very tight to access if you have a large car nonetheless was satisfactory. Breakfast was very good with an excellent selection of items available. Overall a good choice for an overnight stay.

Jean Louis H, General Manager at Mercure Rouen Champ de Mars Hotel, responded to this review

Dear savvytraveller00, Thank you for sharing your feedback on Tripadvisor. I am really pleased that you enjoyed our location and our breakfast. I hope to have the pleasure of welcoming you back soon. Jean Louis Hossin General Manager

759noname 2015/06/23
« Just the place to visit the centre of Rouen »

We wanted a comfotable hotel on walking distance from the cathedral with a nice restaurant and a save place for our car. This hotel fulfilled all our requierements and therefor we can recommend it if you like to visit the beautiful centre of Rouen.

Jean Louis H, Directeur général at Mercure Rouen Champ de Mars Hotel, responded to this review

Dear Guest, Thank you for sharing your great experience at Mercure Rouen Champ de Mars. I was very pleased to read about your stay and I am so happy that our location was great for your Rouen visit. I hope we can welcome you back in the near future. Kind Regards, Jean Louis Hossin General Manager

davidN2406VZ 2015/05/24
« stop over »

it was the perfect stop over for us and our large four legged friend who was made very welcome. the ladies at reception were very friendly and helpful. it is a hotel we have stayed before and would stay at again, maybe for a little longer next time

Jean Louis H, Directeur général at Mercure Rouen Champ de Mars Hotel, responded to this review

Many thanks We hope you soon for a stay Best regards JL Hossin General Manager

Superann 2015/04/09
« Its an OK option for Rouen »

Its an OK option for Rouen. Located at just a short walk from the Cathedral, breakfast is decent(standard Accor), parking available, wi-fi included (not bad reception) staff not too rude :) Easy access to major roads and bridges in Rouen.

Jean Louis H, Directeur général at Mercure Rouen Champ de Mars Hotel, responded to this review

Many thnaks for your comment Jl Hossin General Manager

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