Mercure Rouen Val de Reuil Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 765 reviews

Mercure Rouen Val de Reuil Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Restaurant open Mon to Fri for lunch. Closed Fri evenings and weekends

  • Wine bar

  • Direct link to the A13 autoroute

  • 3 miles from the Vaudreuil golf course and 26 from Giverny

  • Free private parking lot

Our accommodation(s)

Hotel location

Mercure Rouen Val de Reuil Hotel

7 Voie des Clouets
27100 VAL DE REUIL
France

GPS:49.249235, 1.182489

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EPOK ! Wine Bar

Come and taste our "homemade" dishes and discover our wines which are all available by the glass. OUR RESTAURANT WILL BE CLOSED FROM AUGUST 4 TO 20 INCLUSIVE.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  765 reviews

TripAdvisor Rating  4.0/5  499 reviews

En-route from work in south to Calais

Customer review rating 4.5/5

Michael Business - Confirmed reviews ALL

I have stayed at this hotel many times before. You dont go back if you are not well satisfied. Great location, friendly helpful reception desk. Best Accor breakfast on this trip of 4 hotels. Newly renovated. Pity that it was the only hotel without a safe or fridge. All the hotels now have deleted a creamer/milk capsule for the in-room Coffee. Also I miss the water in the room. Having arrived late and prepared for bed I do not want to have to go outside my room to find one used water bottle at a water fountain.

Cher client, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rouen Val-de-Reuil. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Lors de votre prochain séjour, n'hésitez pas à demander en réception ce dont vous avez besoin, nous pouvons vous mettre une petite tasse de lait à disposition. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Manon Cheffe de réception

Very convenient location for my work.

Customer review rating 4.5/5

K.s. R. Business - Confirmed reviews ALL

Very friendly people and treat me well.

Cher client, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Manon Cheffe de réception

A good welcome & stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We arrived early but received a good welcome and coffee while the room was checked. Forgetting to reserve breakfast was not a problem and the breakfast was good. Also, a very comfortable bed.

Cher client, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Manon Cheffe de réception

well located, excellent Wifi,Buiding , rooms, corridors , heating system need complete renovation d com

Customer review rating 3.0/5

Jfs Business - Confirmed reviews ALL

Dedicated personnel, a lot of problems with heating system. Bed are very hard. TV channels options is excellent. Wi-fi is very good Breakfast is varied ann’s well done Menu of dinners is limited

Cher client, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur, nos salutations distinguées. Manon Cheffe de réception

Good stay, nice staff, great restaurant

Customer review rating 4.0/5

Ronald Business - Confirmed reviews ALL

Very nice staff, good room, great restaurant and excellent breakfast. There was no need to clean my room each and every day during a 10-night stay, I think that should be an option instead of the standard. I was really disappointed in the laundry service. It clearly states "handed over to reception before 9:30AM and back cleaned at 6:30PM during weekdays" however, I handed over my clothes on Friday morning by 7AM, they weren't picked up until Monday and I received them back on Tuesday. That was VERY inconvenient. If it takes 2 days: please say that beforehand so I could have handed over my clothes earlier.

Dear RONDALD N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 120 reviews 8.4/10 Location
  • 355 reviews 7.6/10 Room
  • 346 reviews 9.1/10 Service
  • 8 reviews 6.8/10 WiFi
  • 169 reviews 7.8/10 Breakfast
  • 126 reviews 7.7/10 Cleanliness
  • 68 reviews 5.6/10 Vibe
  • 65 reviews 4.3/10 Amenities

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