Hotel - Mercure Hotel Amsterdam City
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Mercure Hotel

Mercure Hotel Amsterdam City

Joan Muyskenweg 10 
1096 CJ  AMSTERDAM
NETHERLANDS

1,941 reviews
TripAdvisor Rating Based on 1,941 reviews
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From 139.00 EUR Non member rate
From 125.10 EUR Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Local Convenience Store onsite called 'STACH' Open 24/7

Leisure and activities

  • Fitness centre
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities (Paying)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you opt for the Standard room, the spacious Privilege room or the Standard Suite with a view over the Amstel, we at Mercure have done everything possible to ensure you have a pleasant stay!

  • 368 rooms
  • 100% non-smoking hotel
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Crib on request
    • Satellite/cable colour TV
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Amsterdam City

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,941 reviews

JujuMac90 2017/03/16
« Mercure Amsterdam »

This hotel was amazing! The staff was sooooo kind especially Nico who checked me in! He gave me suggestions of where and what to do and I did as such and my expectations were blown away. Nico was like my virtual guide. They fulfilled my every need which i thought was so amazingly nice!

Laura H, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Guest, Thank you for your amazing remarks. I will forward your compliments to Nico and his manager. He is indeed a great host and we are proud to have him on our team! Sincerely, Laura Heeringa

jabirb487 2016/10/03
« Mercure Hotel Amsterdam City Stay »

Nothing to say and well deserved by Uber Cars The Coffee is of best quality for the conference Nice fruits and good Breakfast Will come back of sure next time But next time need to get upgraded to bigger room.

Laura H, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Guest, Thank you for your positive comments about our coffee and breakfast. We will be honored to welcome you next time. Should you desire a bigger room next time I would like to advice you to book one of our classic rooms. Sincerely, Laura Heeringa

nickrY1871PG 2016/07/11
« Long wait line and non-flexible service »

This is my 3rd stay at this hotel and it has extremely long check-in queues and waiting times. I stay in a lot of hotels globally and this one is by far the biggest outlier in the check-in procedure. Also, there were some minor changes required in my booking, but even after talking to the manager, there wasn't anything she could do to accommodate.

ramadhan79 2016/06/13
« Good Facilities »

Good facilities & well maintained. Liked the cruise provided from the hotel. 10 mins walk from the nearest metro station but with heavy luggage it may take 20 mins. Thanks a lot to the male front desk staff (couldn't remember his name) afternoon shift for his help & guidance.

Laura H, Guest Relations Manager at Mercure Hotel Amsterdam City, responded to this review

Dear guest, Thank you for taking the time to shere such a positive review. We are glad you have enjoyed your stay and are looking forward to meeting you again in the future. Sincerely Laura Heeringa

Maxime P 2016/04/20
« Dirty and not fresh room, far from usual mercure standard »

I'm very disappointed about this experience quality of room is terrible. Room was dirty, Furnitures old and damaged by the time, Rooms need a serious refresh too Also, note that hotel is not downtown. The good thing is pleasant staff

Vijay B 2016/04/18
« Place & Breakfast & service are awesome »

Fantastic place to stay and the staff are very polite and helpful & more importantly the breakfast and over all ambiance is perfect to start with a good day. And I loved the coffee taste and my daughter really enjoyed the place.

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