Mercure Hotel Groningen Martiniplaza 4 stars

Customer review rating (ALL Rating) 4.2/5 1,730 reviews

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Mercure Hotel Groningen Martiniplaza - Image 1
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Mercure Hotel Groningen Martiniplaza - Image 3
Mercure Hotel Groningen Martiniplaza - Image 4
Expositielaan 7, 9727 KA GRONINGEN, Netherlands

Description

Hotel extras

  • Excellent 24 hours service

  • Great location for access to everything in and around Groningen

  • Beautiful modern rooms with free high speed WIFI

  • A la carte restaurant & hotel bar

  • Located next to the Martiniplaza Event&Conference Center and close to the beautiful Stadspark

Our accommodation(s)

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Hotel location

Mercure Hotel Groningen Martiniplaza

Expositielaan 7
9727 KA GRONINGEN
Netherlands

GPS:53.201909, 6.555828

Telephone
Fax +31 50 527 1828

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

RESTAURANT

In the evening you can dine extensively in our atmospheric restaurant or enjoy a drink in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,730 reviews

TripAdvisor Rating  4.0/5  719 reviews

Everything was Great!

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great location, excellent breakfast and easy parking.

Dear Guest, Thank you for this review of your time at our hotel. We are thrilled to hear that your booking process was as seamless as ever, reflecting our commitment to providing a convenient and user-friendly experience. Your endorsement of our loyalty programme is much appreciated, and we are delighted that you found our commitment to cleanliness and sustainability up to the mark. It's heartening to see such high recommendation scores, and to know that our location, breakfast, and parking facilities contributed to your enjoyable stay. We take pride in maintaining a high standard of service and are always looking for ways to enhance our guest experience. Your feedback is invaluable as we continue to improve and provide our guests with a comfortable and memorable visit. It would be a pleasure to welcome you back on another occasion. Best wishes, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Not up to expectations

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Very small room and tiny shower. Heating insufficient and dirty curtains

Dear Guest, Thank you very much for the time taken to review your stay with us. We are genuinely disheartened to hear that your experience did not meet the high standards we strive to uphold. While our room sizes are designed to optimize space and functionality, we regret that you found your room to be smaller than expected. We take pride in our hotel's cleanliness and are concerned about your observation regarding the windows and curtains; please be assured that this is being looked into. Your comfort is paramount, and we apologize if the heating in your room was not adequate. We constantly aim to deliver a comfortable and satisfying stay, and it seems we have fallen short during your visit. Rest assured, we are taking your comments seriously as part of our ongoing efforts to improve our guest experience. Kind regards, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Good but with some problems

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Difficult access due to works. The hotel should inform customers of an alternative route. Regular breakfast mas with high inefficiency in restore food gaps.

Dear guest, thank you for your feedback. We apologize for the inconvenience caused by the ongoing works. Rest assured, we will take your suggestion into consideration for improving customer experience. We appreciate your understanding and hope to welcome you back soon. Best regards, Petra Hoekstra Hotel Manager pe…

simple and comfy stay

Customer review rating 4.5/5

Edit Couples - Confirmed reviews ALL

Lovely room, very friendly and helpful staff

Dear Edit, Thanks for taking the time to review your stay at our hotel. We're delighted to hear that you enjoyed your stay and found the room to your liking. It's also gratifying to know that our staff's friendly and helpful nature contributed positively to your experience; our team always strives to provide exceptional service. We take pride in our modern accommodations and the convenience offered by our proximity to the Martiniplaza congress and theatre centre, as well as the Stadspark for those moments of relaxation in nature. Rest assured that we are committed to maintaining a high standard of cleanliness, which is a cornerstone of the experience we provide. We hope to see you again in the future. Kind regards, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

Trafical nigthmare

Customer review rating 3.0/5

P. Business - Confirmed reviews ALL

Very difficult to reach - And no pre-warning from the hotel that construction work in the area is ongoing. Spend +10 min extra time getting there :-(

Dear Guest, Thank you for sharing your feedback. We appreciate it. We apologize for the inconvenience caused by the construction work around the hotel and the lack of clear signage. Rest assured, we continuously strive to provide accurate and helpful information to our guests. We also take your privacy seriously, and we are concerned to hear about your experience with our staff. Please know that we provide training to ensure our team respects guest privacy at all times. We are glad to hear that the cleanliness of our hotel met your expectations, with a high score of 90/100. We hope this aspect of our service contributed positively to your stay. We hope to welcome you back on a future occasion. Best wishes, Petra Hoekstra Hotel manager M: pe… T: +31 50 525 84 00

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Other web-users rate our hotel

  • 552 reviews 5.7/10 Location
  • 1,259 reviews 6.5/10 Room
  • 917 reviews 8.5/10 Service
  • 25 reviews 6.1/10 WiFi
  • 682 reviews 7.8/10 Breakfast
  • 606 reviews 4.5/10 Comfort
  • 508 reviews 6.5/10 Cleanliness
  • 195 reviews 3.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.