Mercure Angouleme Hotel de France Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,603 reviews

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Description

Hotel extras

  • On-site restaurant Les Jardins des Arceaux

  • Hotel in the downtown area, 656 yards from the train station

  • Private gardens with panoramic views and terrace

  • Fitness center and private covered parking (charges apply)

  • Certified GREEN KEY

Our accommodation(s)

Hotel location

Mercure Angouleme Hotel de France Hotel

1 place des halles centrales
16000 ANGOULEME
France

GPS:45.649501, 0.1578

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Les Jardins Des Arceaux

Chef Christophe Dalseme and team invite you to discover their modern and creative cuisine with fresh and seasonal produce in a modern and cozy setting. Enjoy our gardens and terrace for meals and brunch.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,603 reviews

TripAdvisor Rating  4.5/5  771 reviews

Certificate of excellence 2023

Best choice for Angouleme

Customer review rating 5.0/5

Vt Couples - Confirmed reviews ALL

The hotel is well-located with comfortable rooms and excellent service. The express breakfast in our room was extremely generous and a great way to start our day.

Dear VT, thank you for your positive review! We are delighted to hear that you enjoyed our well-located hotel, comfortable rooms, and excellent service. We are glad you found our express breakfast generous and a great way to start your day. Warm regards, Karine Renay Mercure Angoulême Centre

Well located

Customer review rating 3.0/5

J. Solo - Confirmed reviews ALL

Good place and people very welcome but the room are not silent enough for such a standing. we can hear easily between walls...Pricy for such confort

Dear Thierry J., Thank you for taking the time to tell us about your experience at the Mercure Angoulême - Hôtel de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karine Renay Directrice

Excellent stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We are regulars at this hotel and we have always enjoyed an excellent stay

Best stay as everytime

Customer review rating 5.0/5

Renaldo G. Business - Confirmed reviews ALL

I will be clear here! It's the best hotel I've ever seen and I stay in many hotel every year I love this historical building (human size with a real spirit) Restaurant is excellent Maybe the most important, employees are super kind. Form the reception to the lady who's cleaning rooms, everytime saying "Hello" with a super smile => possible to joke as well => wonderfull I also particulary appreciated this new breakfast formule Looking for the next stay in January Many thx and keep going

Love this hotel-a regular stopover for us

Customer review rating 4.5/5

Amanda Couples - Confirmed reviews ALL

Great stay as always except for loud kids drinking in car park off the street opposite Room 104. Otherwise, lovely as always, amazing food, great service, etc. Thank you😊

Dear Amanda, Thank you very much for taking the time to share your experience. We are thrilled that you and your family consider Mercure Angoulême - Hôtel de France a regular stopover. We strive to provide the best food, service and overall stay experience possible, and we are delighted to hear that you enjoyed it. We regret that the noise from the car park opposite Room 104 disturbed you during your stay; we take all noise complaints seriously and apologize for any inconvenience this may have caused. At Mercure Angouleme - Hotel de France it is our priority to ensure our guests feel safe and comfortable throughout their stay. Thank you again for your valuable feedback and we hope to welcome you back soon! Warm regards, Mercure Angoulême - Hôtel de France Management Team

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Other web-users rate our hotel

  • 482 reviews 9/10 Location
  • 625 reviews 6.3/10 Room
  • 684 reviews 9/10 Service
  • 234 reviews 8.7/10 Breakfast
  • 198 reviews 3.9/10 Cleanliness

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