Hotel - Pullman Abidjan
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Pullman Hotel

Pullman Abidjan Hotel

Rue Abdoulaye Fadiga  01 BP 2185 
01  ABIDJAN
IVORY COAST

372 reviews
TripAdvisor Rating Based on 372 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Swimming pool
    • Pool
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • FELIX HOUPHOUET BOIGNY
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Solarium
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

209 rooms including 1 presidential suite and 11 junior suites, with a view over the lagoon or the town, individual air-conditioning, safe, minibar, satellite TV, free Wi-Fi access and 24-hour room service.

  • 208 rooms
  • 52 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Radio in bathroom
    • Wide working desk
    • Telephone in bathroom
    • WIFI in your room
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • Crib on request
    • Fax machine
    • Minibar
    • RJ 45 outlet
    • Bidet
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Pullman Abidjan

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.0/5 Based on 372 reviews

Africawanderer 2016/02/27
« Refreshed not Renovated »

We had read the range of reviews, but we were not prepared for room 206. The view was lovely but the windows dirty. The 1950's bathroom had a floor with some sort of grunge all around the toilet. The mattress sloped on my side so I felt like I was going to slide out of bed. On my husband's side it was so old and weak that there was a huge dip (nest) in it when he woke in the morning. We had requested a renovated room and had tried to get a change after check in, but we checked in late and nothing was available. In the morning we were offered 509 which had an updated bathroom, a nice flat mattress and cleaner windows. A girl at the front desk told us the rooms had been 'refreshed' not 'renovated' and that the renovations would start in July this year - 2016. We enjoyed our stay in 509, the staff we wonderful, always attentive and willing to help. The river/lagoon view was incredible. We would stay there again - after the renovations.

ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear Sir Africawanderer, Thank you for having chosen Pullman for your stay in Abidjan, also for sparring your time to write us. Your comments are helpful for us in order to improve continually our quality. We are sorry that the product and the service were not as high as your expectations and ask you to accept our most sincere apologies. Concerning the outdatedness of our rooms, a renovation of the hotel is planned for soon. And let us remain always avid to offer you the best quality of service for your stays. Be assured at all the necessary measures will be implemented to improve the quality. I look forward waiting you soon in Pullman Abidjan, Your sincerely.

Aman2209 2015/09/18
« Not the best hotel I have stayed at by Accor. The Worst! »

Slow Service, Slow Internet speed, Bad quality breakfast over priced. Dates rooms. the bathrooms need an immediate change. I had no hot water and no waste plug in my basin. As a result I actually dropped something down there by mistake. The onsite handyman mixed the Hot water issues after 1:30hrs of trying. however the water pressure was pathetic, I could have got better pressure out of a toddlers baby bottle. The TV was also dated with only one channel in English (CNN). This is not what I expect from Accor's group of hotels 2nd highest ranked hotel within there chain. WILL NOT BE STAYING THERE AGAIN!! Even when I was asked during check out "We look forward to having you again" I responded to say I strongly doubt that, the lady responded to simply say "thank you". A VERY BAD EXPERIENCE.

worldTrott 2014/09/09
« Needs some refreshment »

This is Pullman is a pullman yet an old one. If you are in Abidjan for business and have main appointments in Plateau , this place is one of the best you can have in terms of proximity. Pullman Abidjan is ranked as 5-star hotel !!! But it is not !!!!! The hotel used to be one but is not anymore. The bar is poor of drink, serves only one type of champaign the pool is not appealing (being polite in my words), bathroom (mine) was not completely painted and room keeping will never completely prepare the bathroom !!! If you are expecting a real pullman, don't go there unless you just want to take advantage of plateau proximity.

ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear "worlTrott", I would like to thank you for providing us with feedback regarding your recent stay at the Pullman Abidjan. We appreciate the fact that you took the time to share your experience with us. Your kind feedback which is most helpful to us in constantly assessing and improving our services. I look forward to welcoming you back in the near future Kind regards

Ansie D 2014/06/02
« Old hotel »

Old hotel in very nice setting. Food is not great and dinner and breakfast service is poor. For a 5 star hotel (even in africa) service is poor. Room service however was excellent. Food however does need a lot of improvement. I have tried all fish dishes and all of them was extremely dry and over cooked by miles.

ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear «Ansie D », Thank you for taking the time to provide feedback after your visit to the Pullman Abidjan. I’m pleased to read that you enjoyed the hotel situation and your room service. Further to your comments in regards to the restaurant, please rest assured that they have been noted for further review. We hope to welcome you again in the near future. Kind regards

myozdemir 2014/03/18
« Too bad! »

This hotel needs a renovation promptly,it doesn't even deserve to be a 3*.All furnitures are old,towels are dirty,breakfast is poor,staff are surly...floor hallways smells disgusting.A huge disproportion between the service and price.overall advice is stay away.

ANTOINE P, Directeur Exploitation at Pullman Abidjan, responded to this review

Dear Mr "Retatcestmoi", Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely

Ankur_Bajpai 2013/12/23
« Pullman, Abidjan »

The hotel is located in Plateau and is close to most offices in the city centre. The rooms are small and average and not worth the price of over USD 200 per day. Service is also slow but staff are Courteous. Very limited options for Vegetarians (however most hotels in Ivory Coast have very limited options). The hotel really needs renovation...

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