Sofitel Mauritius L'Impérial Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.6/5 2,219 reviews

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Sofitel Mauritius L'Impérial Resort & Spa - Image 1
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Sofitel Mauritius L'Impérial Resort & Spa - Image 4
Wolmar, 90517 FLIC EN FLAC, Mauritius

Description

Hotel extras

  • Beachfront resort on the famous west coast with magnificent sunsets

  • Award-winning spa offering a variety of beauty, wellness and spa treatments

  • Kids' Club for children from 4 to 12 years old featuring its own swimming pool

  • Complimentary WIFI throughout the resort

  • Close to lots of offsite activities, including walk with lions, quad biking and golfing

Our accommodation(s)

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Hotel location

Sofitel Mauritius L'Impérial Resort & Spa

Wolmar
90517 FLIC EN FLAC
Mauritius

GPS:-20.31175, 57.36775

Telephone
Fax +230 453 8320

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,219 reviews

TripAdvisor Rating  4.5/5  4,242 reviews

Certificate of excellence 2023

Great Hotel

TripAdvisor rating 5.0/5

koushal l TripAdvisor review

It was a great experience, good atmosphere.. the staffs are very friendly.. Highly recommended.. Very relaxing.. Best place to be!! Will definitely be back for another stay..

Dear Mr Koushall, Thank you for your wonderful feedback! We're thrilled to hear that you had such a great experience at our hotel. Our team works hard to ensure a friendly and relaxing stay for all our guests, and it's fantastic to know that we hit the mark with you. We'll be eagerly awaiting your return for another memorable stay. Kind Regards Paulette Tang PA to General Manager

Fairly expensive but a very good hotel

TripAdvisor rating 4.0/5

Peter C TripAdvisor review

The first impression of the hotel is amazement. The design is unusual with its Asian style of the buildings and interesting to look at, prior walking into the reception area via a long wooden bridge over a lake. Checking in is done in comfort as a welcome drink is offered and the staff come to you rather than having to stand in front of a desk. The beach is kept well groomed and clean, and ample shade is provided for the sun loungers. The licensed beach hawkers do not pester and are content to just have a chat. The dinner buffet is expensive and is themed averaging around C$70 p.p. per night (without wine), however the Indian restaurant was the best. The only odd quirk of this hotel, is that in spite of the several thousands of Dollars for accommodation for our 6 days stay in our room, they insisted in charging each day, for the daily packet of instant coffee in your room. This was not made clear, but we soon stopped that as soon as we found we had to pay several dollars per day for a few cents packet of instant coffee. Quite insane, and was not expected from a quality hotel to nickel and dime over such a petty issue

Dear Sir, Thank you for your feedback! We are glad to learn that you were impressed by our hotel's unique design and it's wonderful to hear that you enjoyed the beach amenities. We apologize for any inconvenience regarding the additional charge for the coffee and will address this matter internally. We hope to have the opportunity to welcome you back for an even better experience in the future. Kind Regards Paulette Tang PA to General Manager

Average stay but great kids area

TripAdvisor rating 3.0/5

eshreeka TripAdvisor review

I’ve stayed at Sofitel a few times, most recent Jan 2024, the time before that was 2019 and the hotel still looks exactly the same, quite dated. I was hoping in 5 years especially since covid the hotel would have changed a bit. The room was a decent size for a family of 3. We had a nice balcony with a view of the ocean. The staff were all lovely, they gave my toddler a cute toy. My toddler absolutely loved the kids area, I have to say this was a such a big space and the days we were there it was quite empty. My son had the best time playing in there and had an even better time in the kids pool. The food was ok, I would say nothing special but I had the best heart of palm salad there for lunch. We also dined at the teppanyaki one night which I thought was decent but my husband did not enjoy and thinks he got food poisoning from there. Overall we had a decent stay. I think the hotels good if you have kids. I also think the hotel could do with some renovations.

Dear Valued Guest, Thank you for sharing your recent experience with us. We're glad to hear that your toddler enjoyed our kids area and pool so much! It's heartening to know that they had such a great time during your stay. We have noted your feedback regarding the condition of our hotel and dining experiences. Your comments are invaluable to us as we continually strive to enhance our guests' experience. We hope to welcome you and your family back in the future for an even better stay. Kind Regards Paulette Tang PA to General Manager

Business

Customer review rating 4.5/5

Margaret C. Business - Confirmed reviews ALL

As I was there just for bed and breakfast I didn’t really get to appreciate the facilities. I spent most days out. The rooms were fantastic and the bed was the best I’ve had the experience of sleeping in.

Dear Mrs C., Thank you for your positive review. We are delighted to hear that you enjoyed our rooms and had a comfortable stay with us. We sha'll address your concerns about the variety of fruits at breakfast as well as bottled in rooms in order to enhance future stays. We hope to have the pleasure of your visit again . Kind regards, Paulette Tang PA to General Manager Sofitel Mauritius L'Impérial Resort & Spa

Great time

TripAdvisor rating 4.0/5

Relax05319207953 TripAdvisor review

We had an amazing service with a very warm welcome and great experience. The food was delicious. The bed and pillows were the fluffiest ever! All this and the cosy atmosphere and nice people lead to us having a great stay. We will definitely come back!

Dear Valued Guest, We are thrilled to hear you had an amazing time and that you enjoyed our hospitality, food, and our MYBED. We're delighted to have contributed to a great stay and look forward to welcoming you back in a not too distant future. Kind Regards Paulette Tang PA to General Manager

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Other web-users rate our hotel

  • 545 reviews 8.9/10 Location
  • 993 reviews 7.5/10 Room
  • 1,530 reviews 8.6/10 Service
  • 15 reviews 6.5/10 WiFi
  • 340 reviews 5.7/10 Cleanliness
  • 274 reviews 4.9/10 Value
  • 237 reviews 9.2/10 Breakfast
  • 99 reviews 5.8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.