Hotel addressK.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
How to reach the hotelGPS :N 51° 54' 55.76'' E 4° 31' 46.49''
Contact the hotel
- Tel. (+31)10/2509002
- Fax. (+31)10/2532571
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Novotel Rotterdam Brainpark - hotel reviews in Rotterdam
Hotel code: 1134
Accorhotels.com customer reviews in partnership with TripAdvisor
"Great location for Erasmus University"
11th September 2013
Comfortable good value hotel, with great service - very convenient for Erasmus Uni and a quick tram ride into the city. Short 20 walk to Kralingen lake which is a beautiful oasis. Stored our luggage for a few extra days and collected our mail. Very handy and convenient. Would also suit anyone doing business in the area adjacent to the hotel. Bar offers coffee, fresh juices and is quick and reasonably priced.View management response »
Management responseThank you for your compliments! We will share them with the team.
"Very good 4 star hotel on city limits"
7th September 2013, Vic_Uske, Macclesfield, United Kingdom
Stayed with family for 2 nights in late August 2013.This Novotel is similar to other Novotels and lives up to the very good standard expected of this group. We booked this hotel on the stength of the Novotel brand - we were not dissapointed.We had no complaints about the service quality - though you might find the dining options expensive for larger family groups.This hotel is conveniently located near to the motorway and also has a good metro connection for going downtown .We would not hestiate to stay again.Vic, Carole and Katie UskeView management response »
Management responseDear Uske family,We very much appreciate your positive comments regarding your stay at the Novotel Rotterdam Brainpark. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel.Kind Regards,Vanessa Cost-van der VaartFront Office Manager
"No electrical outlet in the bathroom or near a mirror"
5th September 2013, tbw2013, Indianapolis, Indiana, USA
I was there 5 days and desperately needed to wash my hair, but I have curly hair and need to see the back to use a flatiron for straightening. I was appalled to find no place in the room where I could plug in the flatiron and see myself in a mirror! I asked at the front desk for a room with such an outlet and was told there was none. Then I asked if i could borrow a mirror. None was available.I would never stay there again unless an electrical outlet were available in the bathroom or near a mirror.
9th August 2013, Novogaste, Gloucester, United Kingdom
This was a very comfortable leisure stay in a very good hotel. Location is out of town but convenient for downtown via public transport, or very convenient for the University and businesses around Kralingen. Friendly, helpful staff. Thank you.
23rd July 2013, djddee, Codogne, Italy
Once again, a pleasant stay at Novotel Brainpark, Rotterdam. The staff was very polite and helpful. When I forgot my camera in a taxi, the front desk made an effort to call a couple of taxi companies for me. They noted it in their log and passed it on to the morning shift. In the end, I never got my camera back, but I appreciate the effort the staff made in trying to help me. Close proximity to a metro station and the highway was a plus. It was my second stay at that hotel and I'm looking forward to staying there again in the future.
"Excellent Service (Smiling and helpful staff)"
16th January 2013
A good clean, comforting accomodation (still not unique to this hotel). What made my stay so comforting and good was - the smiling, flexible and the quality of service. Every one of the service staff i met during my 4 day stay was ready to listen, willing to assist, genuinely try to help and support. Awesome Staff. I'm sure the leadership is to be appreciated to create an awesome culture. Kudos. Keep it up.
"On Holiday with family - Son 4 & Daughter 9"
6th September 2012, DavidJibaoWalters, London, United Kingdom
The service, staff, room and amenities were all excellent and pleasant. We really enjoyed our 6 nights stay at the hotel. The breakfast was great and the kids love the variety of food. The car park was spacious and secure and the free wi-fi was excellent. we will always use Novotel Hotels and will recommend to family, friends and colleagues at work.Mr. David J. Walters from London, UK.
"Great family hotel with great staff"
8th June 2012, London, United Kingdom
This hotel is the best in the area for the families with its kids play facility. They cater to all guest and have free wifi plus state of the art Mac PC's with printer connected for those who are without computers. What can I say more than perfect in every way possible. Free parking free water free wifi free use of Pc and printer .. If you add those up it will cost a room fee alone so its a bargin and on top of that the hotel has great clean and large rooms. I love the breakfast and the hosbitality of thier staff.The best hotel in the Netherland that I came across and I have visited Amsterdam and Rotterdam over 10 times in the last few years and can assure you nothing beats this hotel. I wish all hotel take note of the Novotel text book.
1st June 2012, 123adep, Crewe, United Kingdom
Bit out of the way,taxi required to get into the city but ideal for purpose of our stay.Clean,helpful staff,good breakfast,but bar service on the whole quite poor and expensive
15th April 2012, bibishe, London, United Kingdom
great place for family. friendly staff and well located. wil visit again. only negative is the room was slightly cold at night.
3rd March 2012, hobro
Nice hotel, with easy acces from highway. Nice service and good rooms with bath. view over the city skyline and river.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.