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Novotel Rayong Rim Pae Resort hotel

4-star hotel

Mid-scale hotel for business or family trips

  • Participating

    Le club Accorhotels

    This hotel participates fully in the Le Club AccorHotels program.You will benefit from all of the advantages of Le Club Accorhotels in this hotel (earn & burn points and receive in-hotel benefits).
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Hotel - Novotel Rayong Rim Pae Resort
See : the photos  | the videos in association withTVTrip

Practical information

    • PLANET 21 Gold
    • Wi-Fi at the hotel
    • High-speed internet - Paying
    • Air conditioning
    • Public outdoor parking
    • Bus/coach parking area
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Wheelchair access
    • 100% non-smoking hotel
    • Pool
    • Number: 0
    • Outdoor unheated pool
    • Golf course 9 holes
    • Golf course 18 holes
    • Outdoor playground for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Babysitting on request - Paying
    • Jacuzzi
    • Fitness centre
    • Sauna - Paying
    • Massage - Paying
    • LATE CHECK-OUT - Paying
    • KIDS MENU - Paying
    • Online Check-in / Fast Check-out
    • Airport shuttle2
  • Number of rooms: 189
  • Hotel location: On the beach
  • Main point of interest: FISHING VILLAGE (12.00 km)

From 2160.00 THB 1

2160.00 THB


Hotel address

4/5 Moo 3
Pae Klaeng Kram Road
21190  RAYONG

How to reach the hotel

GPS :N 12° 37' 53.29'' E 101° 32' 31.79'' ‎

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Novotel Rayong Rim Pae Resort - hotel reviews in Rayong

Hotel code: 1130 customer reviews in partnership with TripAdvisor

Novotel Rayong Rim Pae Resort: 3.0 out of 5 stars "Good, but could be so much better !"

16th August 2013, Peter_Tukta, Bangkok, Thailand

I have been staying at this hotel on and off for the last 11yrs, and in all that time i have seen only 1 thing change, The Shore Bar is being renovated this year !I love this hotel, i just feel there is so much being missed out on.Location is great when driving from Bangkok, staff on the surface are very friendly, although not very helpful.This hotel claims to be a 4*. This hotel is 3* in my opinion. There is no kids club (although the website indicates an 'Indoor Children's Play Area' we did not find.The breakfast has very little on offer, but that said it costs only 412 Baht. Personally this is too little for a 4* hotel breakfast, the price should be increased and the quality and quantity of food increased to reflect the price...or lower your * rating and room rates accordingly.There are ZERO staff available around the 3 swimming pool areas. If you would like to spend your money on hotel food or beverages you must walk to a restaurant. They will serve to your poolside chair, but you must do the legwork. How much revenue is lost by the hotel from this alone ? People want to relax, chill, not go staff hunting to spend money.There is a pool bar in the upper pool, sunk into the pool with seating in the water, but in my 11yrs of visiting this hotel it has never once been open !?! Another waste of income for the hotel.Staff are very friendly, always start with a smile and friendly wai and are great...until you need them to do something ! From that point on you invariably feel let down by them, they seem to have a very 'Mai Bpen Lai' (never mind) attitude.Also, the treatment of an Accor advantage Plus card is handled differently at every outlet, every time i dined 2 adults and 2 children, my discount changed every time, some staff counting 2 children as 1 adult and offering 33% discount, some staff (correctly) excluding the children and offering 50%, the training on guests with this card seems lacking.Despite all of the above, i will continue to frequent this hotel because it offers a beach side venue, 2.5hrs drive from Bangkok geared up to families, but never at rack rate, i wait for 50% offers through Accor and pay what i feel is a fair price for whats on offer, for the rack rate to become fair then all of the above needs seriously addressing.I understand the senior management team has been changed here recently, and it is low season right now, so i'm hoping things will improve and we will finally see this hotel live up to the Novotel brand.

View management response »

Management responseDear Peter_TuktaThank you for bringing to our attention the problem you have encountered during your visit.We appreciate your concern, interest and the time taken to bring these matters to our attention, and it is with sincere regret that we note your dissatisfaction with our service. Nevertheless, your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.Please accept our sincere apologies for the inconvenience you were caused during your stay with us and kindly rest assured that additional training on the services will be given to our staff to avoid this kind of incident from happening again. We ask for your kind understanding and assure you that your comments have been of value to us to provide the best possible standards to our guest at all times.We would to thank you for your continuing support and hope we will have the pleasure of serving you and your family again soon.Benjamin Dupont – Executive Assistant Manager
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Novotel Rayong Rim Pae Resort: 4.0 out of 5 stars "Great hotel to relax for a couple of days"

7th August 2013, Arjuna93, Taipei, Taiwan

Overall very satisfied with our stay. Good and big rooms and service, nice and quiet area, two swimming pools, SPA.There are two issues to consider however:1) Getting food is a trouble, especially if you expect Thai prices. There is only 1 restaurant nearby hotel, food quality is OK, but very overpriced. Nearest 7/11 is about 5 km from the hotel, nearest supermarket – about 12 km. Local transport is rare and not easy to get.2) Wifi in the hotel is SLOW and unstable. Not only in the room, but also at the lobby. It is extremely slow even by Thai standards.While the hotel management cannot obviously solve the problem with local food and 7/11, I believe Internet matter could and should be solved. At the moment it's a pain to use.

View management response »

Management responseDear Arjuna93,We would like to thank you for taking the time to write review following your recent stay at Novotel Rayong Rim Pae Resort.We are pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern.We regret that our WIFI system did not meet your expectations. Your suggestion has been carefully noted by our IT manager who is working on the improvements.We hope we will have the pleasure of welcoming you again soon in Novotel Rayong.Benjamin Dupont – Executive Assistant Manager
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Novotel Rayong Rim Pae Resort: 5.0 out of 5 stars "Novotel Rayong Rim Pae"

6th August 2013, 710guest, Bangkok

We had a wonderful time at this beautiful resort. All of the staff without exception went out of their way to make our time relaxed and refreshing. We were impressed by the choice of activites ranging from cycling to darts. One disappointing thing was that the aquarobics, napkin folding and flower arranging classes weren't operating - perhaps because it was low season? The a la carte food was delicious. The breakfast buffet was pricey and did not have as wide a range of food as we have had in other places. However there is a local restaurant across the road, which does a good breakfast for less than half of the price. The hotel provides a courtesy bus to Ban Pae twice a day, which is very helpful if you don't have a car. All in all a great place to be!

View management response »

Management responseDear guest,Thank you for choosing Novotel Rayong Rim Pae Resort during your visit to Rayong. We are delighted to read that you had a wonderful time in our resort and we are sorry to hear that not all activities were available during that time. Some activities are set depending on the number of guests request and weather condition. We sincerely wish to have the pleasure of welcoming you again during your next trip to Rayong.Benjamin Dupont – Executive Assistant Manager
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1. Best price guarantee
Lowest prices found over the following seven days.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.
2. Paying

Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.