Hotel addressPonteland Road Kenton
NEWCASTLE UPON TYNE
NE3 3HZ NEWCASTLE
How to reach the hotelGPS :N 55° 0' 27.84'' W 1° 40' 3.37''
Contact the hotel
- Tel. (+44)284/3452800
- Fax. (+44)191/2140633
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Novotel Newcastle Airport - hotel reviews in Newcastle Upon Tyne
Hotel code: 1118
Accorhotels.com customer reviews in partnership with TripAdvisor
"Very good 3 night stay in Novotel Newcastle Airport"
1st March 2013, Carven75, Holland
We where over for a short trip with the UK to visit Newcastle and surroundings. If you travel by car the location is no problem and if you don't there is a metro station nearby. The staff was friendly and helpful, the rooms clean and the food in the restaurant was good too. We traveled with our two kids (4&7) and they found the kids play area very nice. There is an X-box and a Lego table. The swimming pool was also a favorite.The only downside is that the wifi was not free. This is something that can be expected nowadays in a modern hotel. There is a Mac computer in the lobby however that can be used for free. There is also a parking charge of 5 GBP. However we did not pay this since the gate was open all day...All added up we had a very good stay here and would recommend it to others.View management response »
Management response"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, [General Manager Sheena Hodgson]"
14th February 2013, 1Shabba, London, United Kingdom
We used this hotel for a weekend away in Newcastle. We went clubbing but used the hotel as base. The staff were friendly and the amenities were good enough.The iron burnt my shirt but I guess I had it on too high but no real complaints. It was a 15min drive to the city centre where there wasnt much happening. If clubbing, my advice is to go out on a Saturday night from early.View management response »
Management response"Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, [Sheena Hogson General Manager ]"
13th January 2013, chaplin626, Sunderland, United Kingdom
False fire alarm at mid night, breakfast offer removed early on Saturday morning.Hotel revolves around airport times. Very average, disappointing for Novotel. Small indoor pool area o/kay, all one depth.View management response »
Management response"I am really sorry to hear that your stay was not up to expectations. I underrtand the difficulty of the disruption of the fire alarm, although it is essential that we act on such alerts. If you would like to discuss this with you in person, please could you contact me on [0191 2140303 Kind regards, Sheena hodgson [General Manager ]"
"Fantastic Christmas hols"
31st December 2012, Lorrainjane, London, United Kingdom
Pool was great, sauna hot and steamy , staff great even on Christmas Day. Breakbfast tasty and plenty, dinning area clean and comfy, so clean and comfy , wanted to go again straight away kids loved it.View management response »
Management response"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Sheena Hodgson General Manager
"Novotel Newcastel Airport"
31st December 2012, Rosemary288, Ruislip, United Kingdom
I have stayed at the Novotel a few times on business. It offers excellent value for money. Service as always been excellent from the front desk and restuarant staff. On all occaisions they have been helpful and pleasant. The beds are comfortable and the rooms spacious. I expect to be staying again in the future.View management response »
Management response"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Sheena Hodgson [General Manager )"
3rd December 2012, JonnyredLouth, Louth
I have been staying at the Novotel Newcastle on a regular basis for a couple of years now. My line of business requires me to be close to transport links, such as airports and motorways and as such this is in the perfect location. The staff are always friendly and helpful and I rarely, if ever have any issues.If there is a fault, then the rooms that face the A1 would benefit from better soundproofing, as the traffic noise is always in the background. I always ask for a room facing the car park and usually enjoy a sound night's sleep.View management response »
Management responseMany thanks for the review and the comments are appreciated. Look forward to meeting you on your next visit.
"Nice but noise & extra cost"
26th November 2012, FAD-France, Colombes, France
The hotel is OK if you are in a room located on the opposite side of the A1 motorway which is along the hotel. Pay attention to the fact that there is extra cost for Internet & Parking.Very easy to get to the center of Newcastle or the A1 motorway from the hotel.View management response »
Management responseThank you for placing your review on tripadvisor. The pricing for the hotel is competitive for the style and quality of the product, and extras are avaialble to purchase as 'add-ons'. For your information, the hotel windows were fully renewed last year, so this eradicates the noise from the motorway in the main. Many thanks again.
"fab hotel!! would recommend"
21st November 2012, jemjem29, Dundee, United Kingdom
great hotel, friendly staff and great rooms! was not that expensive for taxis into town as we were with another couple worked out at roughly 10 pounds between us! will def be visiting this hotel again!View management response »
Management responseThanks for the review - delighted to know you enjoyed the experience. Look forward to your next stay and book well ahead on Novotel.com witht he guarentee of the very best price - saving you the time in searching.
25th September 2012
Good value for hotel near the airport and surrounded with shopping amenities. There's a free airport taxi service from the airport to the hotel and from the hotel to the airport. The breakfast provided was of good value and quality. There's also a metro station (Kingston Park) within a 10-15 minutes walk from the hotel which will bring you to the city center. Overall, it had been a good value stay in the hotel.View management response »
Management responseThanks for placing your review. I am pleased you enjoyed the facilities and services. Look forward to welcoming you back.
"Novotel Newcastle Airport"
14th September 2012, SteveDee51, London
Once again, every aspect of my stay at the Novotel Newcastle Airport was first class.The check-in was swift and efficient; bar service and breakfast service were equally friendly and the food of high quality (and quantity).Prices were good value for money.i'd recommend this hotel to any and everyone.View management response »
Management responseThank you for posting your review on te site. I am delighted that you enjoyed the facilities and services we provide. The hotel does represent great value - may I recommend you look out for the special promotions on Novotel.com which will give you regular amazingly priced deals. Remember it is key to book as far in advance as possibile.Thanks again and look forward to welcoming you back.