Novotel Andorra 4 stars

Customer review rating (ALL Rating) 4.2/5 670 reviews

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Description

Hotel extras

  • Stay in the heart of Andorra. Own parking

  • Children are our guests for bed and breakfast, free up to 16 years old

  • Enjoy the renowned Gran Bufet Restaurant, freedom & international cuisine.

  • Comfortable rooms with the best services. WiFi

  • Meeting rooms for business trips

Our accommodation(s)

Room

Superior Room with one double bed and one sofabed

  • 4 persons
  • 25 / 269 sq ft
  • Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)
  • Views: Mountain view
  • Accessible room

Hotel location

Novotel Andorra

Calle Prat de la Creu 14
AD500 ANDORRA LA VELLA
Andorra

GPS:42.507637, 1.527409

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GRAN BUFET RESTAURANT NOVOTEL

A hotel for families should have the best options. With Andorra's Gran Bufet Restaurant, you have them. A self-service gastronomic buffet to enjoy daily dishes and varied buffet options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  670 reviews

TripAdvisor Rating  4.0/5  888 reviews

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

All fine

In the city center and includes a spa

TripAdvisor rating 4.0/5

Christina C TripAdvisor review

This was really the perfect hotel for me and my three children (aged 22, 19 and 14.) It is in the city center, close to both the shopping street and the bus station (we came by bus from Toulouse and took another bus to Barcelona.) The spa in the hotel next door was included. It was nice, and had a gym and a lovely terrace (but not so nice to visit in October.) It was rather crowded the day we were there, though. I think we got the two best rooms in the hotel, on the top floor facing the mountains. They were rather spatious, had tea and coffee facilities, were clean and had comfortable beds. My youngest daughter got sick that night, and then we could keep one of the rooms until 13.30 for free (when it was time to go to the bus.) We had the buffet dinner which was much better than expected. It was not huge, but tasted really good, and included some specialities from Andorra. We enjoyed it all of us. That said: this is not a fancy hotel, but for our needs (one night in Andorra) it was perfect and priceworthy.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

It’s my usual Hotel whenever I move to this destination. Hotel very well located. The service at the desk, the bar and in general were perfect.

Dear Josep Thank you very much for sharing your experience at Novotel and thank you for your confidence in our services. For us it is an honor to receive feedback from guests and even more so if we can see that we have managed to exceed your expectations. We are glad to know that all our dedication contributed to once again make your stay enjoyable! We would love to welcome you again soon, so we have another opportunity to continue to surprise you with our hotel and services. Best regards. Daniela Barbosa

Great overall

Customer review rating 5.0/5

Emma Couples - Confirmed reviews ALL

good location near the river and easy walk to town. The staff were all very friendly and helpful. The hotel was clean and there was never any problem with noise unless you are road side like us then you can hear the cars etc going past however, we did not have any trouble sleeping though.

Dear Emma B., We very much appreciate your comments regarding your stay at the Novotel Andorra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Barbosa

Very good but disappointed as the food was cold.

Customer review rating 4.5/5

Ena M. Couples - Confirmed reviews ALL

I was very happy with my stay recently. Nice room,garage and very friendly helpful staff. The food, although everything was beautifully presented was cold. Both buffet and breakfast.

Dear Ena M., We very much appreciate your comments regarding your stay at the Novotel Andorra. It is a pleasure that the treatment of our people, our facilities were able to surprise you and meet your expectations. We are sorry that during your stay you found our buffet cold. We apologize for the inconvenience. We will forward your comment to our food and beverage department for proper supervision. Once again, thank you very much for sharing your opinion and we hope that this incident does not make you lose confidence in Novotel. Kind regards Daniela Barbosa

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Other web-users rate our hotel

  • 743 reviews 8.2/10 Location
  • 779 reviews 5.2/10 Room
  • 629 reviews 8.5/10 Service
  • 41 reviews 3.6/10 WiFi
  • 477 reviews 3.7/10 Comfort
  • 458 reviews 8.8/10 Breakfast
  • 315 reviews 4.2/10 Value
  • 262 reviews 4.1/10 Amenities

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