Hotel addressSpittlesea Road
LU2 9NZ LUTON
How to reach the hotelGPS :N 51° 52' 35.45'' W 0° 22' 54.75''
Contact the hotel
- Tel. (+44)1582/424488
- Fax. (+44)1582/455511
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ibis London Luton Airport - hotel reviews in Luton
Hotel code: 1040
Accorhotels.com customer reviews in partnership with TripAdvisor
"Basic but perfectly acceptable"
23rd September 2013, ricky39
The accommodation is clean and perfectly adequate for a pre airport early start . I only wish they would out a small bar of soap in the bathroom instead of containers with gel - which on my latest stay were empty.View management response »
Management responseDear ricky39, Thank you for taking the time to write a review of your stay at ibis London Luton Airport. We do appreciate the feedback. I am disappointed to hear about the shower gel and be assured that we are investigating why this was the case. Your feedback will encourage the teams to improve on the quality of service.Thank you again for sharing your experience, and we hope you choose to visit us again for an even better stay.Best Regards
"Economic and convenient"
20th September 2013, c_gasson, Dunedin, New Zealand
If you need a one night stop-over at Luton this is great value for money. It provided all the essentials. Staff were efficient and helpful. The room provided was comfortable and quiet. Short 10 minute walk to the airport or I think you could catch the bus provided from the outer parking area which is free of chargeView management response »
Management responseDear c_gasson, Thank you very much for Five Star review of your stay at ibis London Luton Airport. It is always a pleasure to receive positive feedback.We will strive to coninually improve what we do here and we hope to welcome you again in the near future to experience it. Thank you again for sharing.Best Regards
"Great value hotel"
19th September 2013, Jasonsports, Belfast, United Kingdom
I stayed at the Ibis Luton Airport arriving at 9.30am for a 12 noon check-in. The reception staff were friendly providing me internet access and contacted the housekeeping staff to see if they could get a room ready earlier. I was in my room by 10.30 and was very pleased with the quality of the room.Over the 2 days the staff were all helpful, friendly, the food was great value with a great choice for breakfast. Overall the hotel exceeded my expectations and will be my first choice next time I am working in Luton.View management response »
Management responseDear Jasonsports,Wow! Thank you very much for giving your experience at ibis London Luton Airport a maximum score! We really do appreciate you taking the time to share your feedback and it is positive feedback like this that really encourage our team to do even better. I am very happy that you really enjoyed all aspects of your stay.We really hope to welcome you back here again in the near future. Thank you again for sharing your experience.Best Regards
18th September 2013, sean1954, Warrenpoint, United Kingdom
I have stayed at Ibis Luton Airport on a number of occasions and would recommend it for anyone needing accommodation close to the airport. The hotel is clean, friendly staff, early breakfast from 4am and bed mattress's have been upgraded I am glad to say.View management response »
Management responseDear sean1954, We very much appreciate you taking the time to review your stay at ibis London Luton Airport. It is always a pleasure to receive such positive feedback. I am glad to hear you like our new ibis Sweet Beds.I hope you will continue to make us your first choice hotel in Luton and we look forward to welcoming you back for a similarly, great stay.Best Regards
"Good place to lay you head"
17th September 2013, Trev T
We had booked our car into the medium/long stay car park which is within walking distance of the hotel and also within walking distance of the terminal as we had a very early flight. It all worked very well and would recommend the hotel and also use it again.View management response »
Management responseDear Trev T, Thank you for taking the time to review your recent experience at ibis London Luton Airport. I am very glad that you had a great nights sleep before your early flight. I really appreciate you recommending us to others and we all hope to be able to welcome you back again in the near future.Best Regards
"Great hotel in great location to airport"
17th September 2013, cdt77, godalming
We were dropped off by the First Capital Connect bus right next to the hotel, therefore it was easy to find. We had a problem upon checking in, where a trainee receptionist was adamant that we had not paid for breakfast online when our confirmation email said otherwise. A chat to her superior soon rectified this. Our room was immaculate and well presented with easily enough space and the bathroom was also very clean. The restaurant menu was basic and slightly expensive but the food we ordered was good and hot. We gathered that the prices are experienced in all airport hotels therefore. Breakfast was good with an all-you-can-eat buffet, although finding a cleaned table to sit at was a problem. All in all it was a good experience which extended our holiday and would recommend to friends.View management response »
Management responseDear cdt77, Thank you for taking the time to review your stay at ibis London Luton Airport. It is always a pleasure to receive such detailed and positive feedback. I am glad that overall, the stay was one you would like to experience again.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards
"Really good value"
13th September 2013, SandraFiorelli, Rome, Italy
Excellent place to stay for early flights from Luton Airport. Staff friendly and helpful. Beds extremely comfortable, good size rooms, generous tea/coffee facilities in room. Good value for money breakfast. Overall a good experience and i would recommend this hotel to family and friendsView management response »
Management responseDear SandraFiorelli, Thank you so much for rating your recent visit to ibis London Luton Airport with maximum marks! We really appreciate you sharing your experience and for recommending us. I'm sure your positive feedback will encourage out teams to improve even more. We hope to welcome back you once again to stay with us for another great experience.Best Regards
"Great hotel for the airport"
12th September 2013, ping2084, Moncton
I've stayed at this hotel on a number of occasions and really think it's a great choice for the airport. There has been extensive renovations in the last few weeks so the public areas look great. Most of the rooms seem to have been recently updated too, although some still have the older bathroom (which includes a bath rather than a pod style shower/wet room). Breakfast is very good (better than the nearby Hampton Inn in my opinion), my only slight quibble is that most mornings the staff are a little late getting the food out for 04:30 which is a pain if you only have a few minutes to eat before needing to get to the airport. Rooms are basic but comfortable.Hotel is about 6 or 7 minutes walk to the terminals.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.