Hotel address
West Quay RoadWestern Esplanade
SO151 RA SOUTHAMPTON
UNITED KINGDOM
How to reach the hotel
GPS :N 50° 54' 19.59'' W 1° 24' 50.62''
Contact the hotel
- Tel. (+44)2380/634463
- Fax. (+44)2380/223273
- H1039@accor.com
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ibis Southampton Centre - hotel reviews in Southampton
Hotel code: 1039
Accorhotels.com customer reviews in partnership with TripAdvisor
"Ibis Southampton Centre"
1st March 2013, RayandMargaret, Portree
Location excellent for shops, dining and docks.The hotel was bright and welcoming with friendly staff.The bedroom was small but perfectly adequate - just one gripe - the bath towels were very thin, and hand towels were not provided.Overall very good value for money.
View management response »
Management responseI really appreciate your feedback!Plese think about us for your next stay in the area.RegardsIsrael Navarro
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"Overnight stay"
20th February 2013
Main entrance and reception very good first impresion on arival and good service from staff but room in need of a make over bathroom in poor condition.No instruction to work heating left us with a cold room overnight.Central for shops and theatre in easy walking distance.Bed was very comfatable and new.
View management response »
Management responseThank you so much for your opinion.I will surely take your remarks into account.Kind regardsIsrael Navarro
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"Short visit"
20th February 2013, Orla12Dublin_Ireland, Dublin, Ireland
The hotel is fine, well located near the train station and within easy access to buses and shops. The staff are nice and very friendly. It is clean, however it has very thin walls and noise can be a problem.
View management response »
Management responseSorry to hear about the noise problems.Hope to see you soon.Kind regardsIsrael Navarro
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"Overnight in Southampton"
12th January 2013
Stayed at the Ibis last sunday very satisfactory Hotel in a good location 10 minutes walk from Town Centre, Beds were excellent and cleanliness of Hotel very good. A very enjoyable experience. Didn't eat in Hotel as only snack menu available but lots of options in Southampton.
View management response »
Management responseThanks for your kind post.Hope to have you back with us soon.Kind regardsIsrael Navarro
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"Disappointing"
7th January 2013, JenLaw22, Bristol, United Kingdom
I was disappointed with the quality of the room. The pull along blind was broken so the window allowed light in all night. There was no room to move or change, space was minimal. Bathroom was basic and no toiletries provided. The room needed a coat of paint. Other than the bed there was no room for us to sit by the time our bags were in the room.
View management response »
Management responseSo sorry to read about your dissapontment.I will take good note of your feedback and will use it to try to improve our services.Kind regardsIsrael Navarro
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"Top value"
23rd December 2012, p_humphries251, Bishops Stortford, United Kingdom
Hotel is in the right area for cross-channel ferry.I booked well in advance and got the remarkable rate of £26 for the room. Secure car parking is available.The roomwas well appointed and spotless. Reception and bar staff were friendly and helpful.
View management response »
Management responseThank you so much for you kind opinion.Hope tohave you back with us soon.RegardsIsrael Navarro
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"Hotel a bit disappointing but great location"
19th December 2012, RandD20, Erie, Colorado, USA
Room had a moldy smell and elevator was broken, which made being on the 3rd floor a problem. Nearby there is a terrific mall, with an excellent food court. Also very close to cruise ship terminal and train station - very convenient.
View management response »
Management responseDear customerI'm really proud to announce that the lift refurbishment has been concloded... We have now a brand new lift!i hope you came and check it in your next visit to Southampton.Kind regardsIsrael Navarro
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"ibis southampton"
9th December 2012, ford141, Southampton, United Kingdom
Service was good but room had black mould around window and this area felt damp to the touch. When mentioned at reception staff did not seem that concerned. Lift was undergoing refurbishment and was out of order for a number of weeks but no advance notice of the situation was given
View management response »
Management responseDear customerthanks for taking the time to review us.Sorry your stay with us was not what we would have liked it to be.I will surely keep an eye on those windows.Kind regardsIsrael Navarro
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