Hotel - ibis Southampton Centre
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Ibis Hotel Hotel

ibis Southampton Centre Hotel

9 West Quay Road 
SO15 1RA  SOUTHAMPTON
UNITED KINGDOM

924 reviews
TripAdvisor Rating Based on 924 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 93 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Crib on request
    • Direct dial telephone
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Southampton Centre

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 924 reviews
William S 2017/04/25
« Lousy breakfast »

Hotel comfortable, room great, cooked breakfast was poor, dinner good. Cooked breakfast consisted of poor quality sausages & streaky bacon instead of back bacon,no choice of eggs, beans only. Breakfast was only tepid instead of hot.

Rogerakimou 2017/04/17
« Reasonable Experience »

Have used this hotel on a number of occasions in the last 12 months or so. Good central location for the city, shops, ferry and cruise terminals. Rooms always very clean. Breakfast is good quality and offers variety. Helpful staff. A generally good experience which sadly is always let down every time by the fact that it is impossible for a guest to control the room temperature - whether it's summer or winter.

Peter S 2017/04/02
« Great place for central Southampton »

The Ibis is a great location for central Southampton - everything is within walking distance, bars, cafes, shops, restaurants, historic city walls, city centre parkland to wander. The rooms are spacious (more so than the recently refurbished rooms in central Portsmouth where the bathroom is incredible small). The New Forest and other areas are easily accessible to visit.

Thembi_Bubessi 2017/03/27
« Comfortable central Hotel in Southampton »

IBIS Southampton is in a great central location close to transport links and West Quay shopping Mall. Rooms are clean, comfortable and the staff are friendly and helpful. Breakfast is pretty good, maybe a bit limited on choice, but quality of food is good. Great value for money for a city centre hotel.

Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards

Maria B 2017/02/27
« Good stop over hotel »

Nicely made up room and clean bed. No complaints!! Nice central Locations with shopping and entertainment hub nearby. Why do you assume someone can give you 200 words minimum. It's an essay not all have time to do this.

Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you for your comments. We are happy to hear you enjoyed your stay with us. We look forward to welcome you again soon. Regards

vickyt961 2017/01/07
« Perfect stay, Great location, Incredible service »

I absolutely love this hotel! It is ideally situated within walking distance of shops and train station and plenty of choices for food as well. The rooms are perfect and clean and the staff are definitely the best bit about it! So helpful and always willing to go that extra mile! really made the stay even better!

Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you so much for your great review. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcome you again soon. Regards

C4449ADgeorgel 2016/10/22
« Good bed but food poor »

Evening meal was terrible chips not cooked and burger was rock hard and tasteless breakfast was good , the selection of meals available have really gone down and there was a shortage of staff on duty to serve in the restaurant and bar and it wasn't busy in the hotel

Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you for your feedback and for sharing your experience with us. Apologies for the dinner service we will look into what happened and address the issues. If you would like to contact me directly my email is h1039-gm@accor.com. Glad all went well with breakfast service. Regards Benedita S. General Manager

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