Hotel addressNoorderstraat 46
1017 TV AMSTERDAM
How to reach the hotelGPS :N 52° 21' 39.40'' E 4° 53' 36.37''
Contact the hotel
- Tel. (+31)20/7219175
- Fax. (+31)20/6203208
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Mercure Hotel Amsterdam Arthur Frommer - hotel reviews in Amsterdam
Hotel code: 1032
Accorhotels.com customer reviews in partnership with TripAdvisor
"A perfect base to explore Amsterdam"
29th August 2013, Garageman2013, Aylesbury, United Kingdom
We stayed for a few days to celebrate my 65th birthday. The staff spotted this from my passport and upgraded us to a Privilege standard room which was generously appointed and had a really striking decor. So a nice gesture got our stay off to a good start. The hotel's location was just right for us, in a quiet residential neighbourhood, but close enough to the centre of town and also the fantastic Rijksmuseum. Our package included breakfast for two days; but not sure it was worth the €18 we would have had to pay on the other days. So we breakfasted in a little cafe just round the corner. The staff were helpful, welcoming and friendly. Overall, we would thoroughly recommend this hotel as a base to explore the delightful city of Amsterdam.View management response »
Management responseDear Guest,Thank you for your kind review. Our wish is to be your Home away from Home : I am hapy we succeeded !Kind regards,Francis A. Windt, General ManagerMercure Amsterdam Arthur Frommer
"Arthur Frommer is Amazing"
11th August 2013, Harrisdawg, Lakeland, Florida, USA
Located in a quiet residential neighborhood, Mercure Arthur Frommer is a great place to stay, allowing easy access to public transportation, making possible everything you want to do and see in Amsterdam. If you like to walk, Arthur Frommer's location makes it easy to go anywhere in town and find your way back. The accommodations are quite nice, and the hotel restaurant and bar are excellent. The staff is exceptionally responsive to the guests. And...it is very quiet at night! If we return to Amsterdam, we'll stay at Mercure Arthur Frommer.View management response »
Management responseDear Guest,Thank you for your compliments and for letting us know you would like to come back !Kind regards,Francis A. Windt, General ManagerMercure Amsterdam Arthur Frommer
23rd July 2013, Podkolzina, Moscow, Russia
Good and fiendly hotel. Rooms small but comfortable, nicely decorated, not new but clean, very good bedding.Great location - not in the dirty crowded streets, but still very accessible to anywhere.What I didn't like - is their tricks with credit cards...I booked 3 rooms in February 2013 for our stay in July 2013. I prepayed 2 rooms in February 2013. 1 room was due for payment at check-out.But when we checked-in in July, they made a new transaction from my husband's credit card for the 2 prepayed rooms!!! When we checked-out they assured us that those extra money would be released in a couple of days. But why was it done in the first place? Why should we have no access to a certain amount on our credit card for several days? And how to settle this problem when you're checking-out and leaving the city? What is left - is to believe them and fly home... It's now the 5th day after our check-out, but the funds have not been released so far...Shame for a nice hotel.View management response »
Management responseDear Guest,Thank you for your remarks on the credit-card problem. Could you please let me know whether everything has been solved now ?Kind regards,Francis A. Windt, General ManagerMercure Amsterdam Arthur Frommere mail : H1032@accor.com
9th March 2013, salsatravellers5864, Poulton Le Fylde, United Kingdom
Staff friendly and accommodating. Bedroom bijoux and the door closers didn't have any accoustic or other compressible seal so unfortunately through the night when late revellers were coming back to their rooms the doors slammed shut. Very disturbed nights sleep. The breakfast was good, offering cereals, cold meats, cheese, fruit, egg and bacon, various breads, croissants, jams and pastries. Located on good tram route into centre of Amsterdam.View management response »
Management responseDear Guest,Thank you for your review and comments. We thank you for taking your time to inform us about our improvements.Kind regards, Francis A. Windt, General ManagerMercure Amsterdam Arthur Frommer
"Very Nice Hotel"
4th March 2013, Illzach
Mercure Amsterdam Arthur Frommer is a very nice hotel, with a great situation downtown.Welcoming is very pleasant, comfort is very good.Only a bad note regarding the price of the parking lot of the hotel (45€ for the night !)This price has never been communicated when I booked the room by internet... what a bad surprise...View management response »
Management responseDear Guest,Thank you for taking your time to inform us about your findings. Parking indeed is very expensive in Amsterdam city centre, unfortunately. We are pleased to read that you did enjoy our hotel !Kind regards, Francis A. Windt, General ManagerMercure Amsterdam Arthur Frommer
6th November 2012
Good location. Walk about 20 minutes to reach the main attractions of the city. Small rooms, clean and quiet, despite being on the first floor and the window facing the street. Breakfast was disappointing.The hotel has limited parking spaces and extremely expensive.View management response »
Management responseDear Guest,We thank you for taking your time to inform us on your findings. And we are sorry to read that you found our rooms small and parking expensive. The size of our rooms is the average size of hotelsrooms in Amsterdam. Parking on our premises is chaeper than public parking in the streets. Kind regards, Francis A. Windt, General ManagerMercure Amsterdam Arthur Frommer
"Good Place To Stay"
4th November 2012, TimRannMirfield, Mirfield
Hotel was very good with service, cleanliness and room excellent. Thought breakfast was expensive but plenty of choice elsewhere in the city. Located in a built-up but pleasant area. There are works being undertaken close to the hotel but they did not bother us as we were out all day. Easily accessible from the station by tram and a walk of about 200 meters. A good restaurant, Piet de Leeuw within 100 meters and easily accessible to other good bars and restaurants. Nicely out of the city centre, I would recommend this hotel to anyone.View management response »
Management responseDear Tim,We thank you for recommending our hotel to anyone !Kind regards, Francis Windt, General ManagerMercure Amsterdam Arthur Frommer
"Lovely hotel in canal loop"
22nd October 2012, Carol151, Glasgow, United Kingdom
Friendly welcome (arrived late at night), room quite small but perfectly appointed with lovely bathroom. Very clean and bright breakfast room with helpful and pleasant staff. Nice courtyard entrance, quiet area (except for building works in street, but obviously won't go on forever.) Only 10 mins walk from museums and Heineken Experience, half and hour from Dam Square. Tram stops nearby. Street runs parallel to canal so very picturesque for walking and sightseeing. Would definitely stay in this hotel again.View management response »
Management responseDear Carol,We are pleased to read that you have enjoyed our hotel and your stay in Amsterdam !We hope to see you back sometime in the future !Kind regards, Francis A. Windt, General ManagerMercure Amsterdam Arthur Frommer
"Great service and rooms for our honeymoon"
2nd October 2012, dickonlove, Bromley, United Kingdom
Faultless. After a hassling trip to Amsterdam, we were met with such friendliness and helpfulness. The rooms were very clean (and my husband is used to doing room spot checks) and the bed comfortable. It was an easy and pleasant 10min walk to the centre of Amsterdam.View management response »
Management responseThank you for your kind words on our hotel, our staff and our service ! We are proud to receive such reviews !Kind regards, Francis A. Windt, General ManagerMercure Amsterdam Arthur Frommer
"fine location in the city"
13th September 2012, PPalko, Arnhem,
Great location, downtown Amsterdam is only a walk away. Received an upgrade on arrival without asking. Room was spacious, bathroom clean and efficient. Parking on site - don't try to leave your car on the street, parking fees are sky high.View management response »
Management responseWe are happy to read that you enjoyed your stay with us and thank you for taking your time to post this review.Sincerely Yours, Francis A. Windt, General ManagerMercure Amsterdam Arthur Frommer
12th September 2012, Susanne333, Adelaide, Australia
Excellent location. Staff very helpful and polite. Free tea and coffee facilities in room is highly recommended.Breakfast room very bright,clean and loved the white and blue decor. Needs to have a toaster, as English and Australians like toasted bread. Would definately stay here againView management response »
Management responseDear Susanne,Thank you very much for your postive remarks on our staff and our hotel.We hope to see you back soon !Kindest regards, Francis A. Windt, General ManagerMercure Amsterdam Arthur Frommer
"Nice and quiet"
5th September 2012, John123471, Helsinki, Finland
Nice hotel in a quiet neighbourhood, clean rooms, some tram stops from the city centre, easy access with tram (16 and 24) from Central Station, also within walking distance from the city and the museums (Van Gogh, Rijksmuseum).View management response »
Management responseDear John,Thank you for your nice remarks.We hope to may host you again some time in the future !Kind regards, Francis A. Windt, General ManagerMercure Amsterdam Arthur Frommer
"Superb Location but a bit too noisy"
5th September 2012, nkorourke, Jakarta
This hotel is perfectly located, easy access to the tram stops, Cafes, shops and all. The staff is super friendly. the only thing was, I upgraded to a privilege room and they put me to the room outside the main building next to the street. During our stay, we can hear everything whats going on outside, especially in the early morning when you still want to rest a bit more. Other than that I highly recommend this spot. The O'RourkeJ-town IndonesiaView management response »
Management responseDear Mr. and Mrs. O'Rourke,With pleasure I have read you comments about our hotel. The noise in the street close to the hotel will be over soon, happily.Kind regards, Francis A. Windt, General ManagerMercure Amsterdam Arthur Frommer
"Quiet location, beware the building noise from next door"
1st September 2012, robertpage, Bristol, United Kingdom
Ideally quiet location in this hectic city, positioned a short walk from all the action.Friendly efficient and attentive front desk and breakfast room staff, homely bar with equally attentive service.We booked a twin room and a Privelege room - the twin room was pretty much as expected, although the lack of tea & coffee making facilities seemed a little petty given the price of the room.The Privelege room was something of an anti-climax, with our wardrobe being much smaller than that of the twin room, one of the lights did not work - we were also allocated twin beds which was disappointing.The additional cost of the room only really appears to give you some tea & coffee making items and a bottle of water ?The real issue currently is the extensive renovation work that is taking place to the adjacent buildings - skip delivery, filling and the incessant use of drills and jack-hammers from 7.30am is not condusive to a relaxing stay.Appreciate that this is out of the hotels control but travellers should be made aware when booking at this hotel.Breakfast was of a good quality and plentiful in respect of choiceView management response »
Management responseDear Mr. Page,Thank you for your comments. We are pleased to read that you enjoyed you stay but are sorry to read that you were troubled by the buildingsite in the street. The works will be over soon, happily.Sincerely Yours, Francis A. Windt, General ManagerMercure Amsterdam Arthur Frommer
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.