Hotel address4 Boulevard St Antoine
78150 LE CHESNAY
How to reach the hotelGPS :N 48° 48' 55.96'' E 2° 7' 42.65''
Contact the hotel
- Tel. (+33)1/39549696
- Fax. (+33)1/39549440
Recently viewed hotels
Novotel Château de Versailles - hotel reviews in Versailles
Hotel code: 1022
Accorhotels.com customer reviews in partnership with TripAdvisor
"Two single beds...... ??"
1st March 2013, Dedoja
Ok on the whole this hotel is fine but I have one particular issue that I thought was worth sharing with other families that may be considering this hotel for a stay.On booking I specifically choose a Superior Family Room with a Double and Two Single beds. The kids are a boy and girl aged 10 and 11 so two single beds are a must.On entering the room I'm greeted by what looks like a Premier Inn, compact dimensions with a double and a sofa. No problem I'll pop back to reception and show the nice lady my booking confirmation that states quite clearly a Superior Family Room with a Double and Two Single beds and get the right room."But that is a Superior Family Room with a Double and Two Single beds" claims the nice lady. Ok so now I'm puzzled, did I miss something was there a door with the single beds behind? I shake my head... "No it's absolutely a double and a sofa". "No sir it's two singles, what you do is you reach beneath the sofa and pull out a sliding single unit which becomes single number 1 and then you convert the sofa into single number 2" ...... So now I'm really confused... "Yes that sounds and looks to me to be a sofa bed". "No sir a sofa bed is a double and the guests sleep side by side". So now I'm thinking please stop talking as there appears to be only nonsense coming out of your mouth.Any way its 10 O'clock at night the kids are hungry and scratchy so we stay in the room.On check out I explain again to reception that I don't think that we got the correct room and I get the same bizarre explanation about there interpretation of a sofa bed.As we leave my phone pings with a satisfaction survey, so I fill it in.The next day I get a personal response from the hotel saying that they are terribly sorry that I'm dissatisfied but then go on to explain that I did indeed get a Superior Family Room with a Double and Two Single beds. I asked if they provided a sofa for twin room bookings and was told of course not they get two single beds.......?So if you do book this hotel and you ask for a family room with two single beds.... Good Luck.
"Value in Versailles"
19th August 2012, trekkinmama, Cambridge, United Kingdom
Novotel offers a predictable service, as this proved to be. Quiet, very safe location. A good walk to the Rive Gauche train station. We opted for a taxi (around 14 Euros).'All you can eat' breakfast/brunch - free for children sharing adults' room. Limited evening menu. Great value for young families (4 in one room). Sadly, cartons have replaced cups on tea trays (this is new), with a disappointing selection of coffee/tea/cream. We asked for fresh milk, which we received promptly.Staff were extremely helpful and accommodating.
"Relaxing hotel outside of Paris"
10th May 2012
Good home base for trip to Versailles, and a 25 minute train ride to Paris. 15 minute walk to a varied assortment of restaurants, 10 minutes walk to the entrance of Versailles.We enjoyed the breakfast, which was included in our room price. Breakfast, when not included, can be purchased for 15€.
19th April 2012, Ben543, Brussels, Belgium
Rooms are OK, but breakfast was very disappointing. Location is not as announced: a good 20 minutes walk to the chateau and the restaurant area. I do not understand how this hotel got four stars. (Three star qualification would be adequate) The entrance to the parking (in a back street) is difficult to find if you are not familiar with the place. Parking possibility on the street almost non-existent.
11th April 2012, Neuchatel, Switzerland
Not far from PalaisSimple hotel, hotel sevices at the bar not so good, long waiting time to be served.
"Good hotel for exploring Versaille on foot or Paris by RER"
4th September 2011, Cambridge, United Kingdom
Good quality hotel in walking distance of the Chateau. My only slight concern is that because of its central location it is on a busy street and there was some traffic noise (hence only average for sleep quality). Breakfast was expensive at EURO 13 per person but we simply wandered into town and had it at a patisserie.
"Too hot but a good spot"
27th August 2011, Epworth
The hotel was too hot. The air control system is not good enough. The location for the chateau is ideal. The shower worked. The room ws quiet. Staff were pleasant. We did not have breakfast. It was too expensive for what it was.
"A good location"
16th August 2011, Epworth
We have stayed in this hotel twice. We chose it for it's location. The hotel is efficient and clean. It is quiet. The room was spacious enough for a short stay. we found it airless. The room was hot and the system to cool it was inefficient. This is our one complaint.
8th August 2011, Bournemouth
Everything was ok except for the air conditioning in our room and the bed mattresses are foam backed which when hot it is not comfortable to sleep on especially in the hot humid nights we had when we stayed.Staff were very good and helpful overall. Versailles is a nice place to be as it proved a good base to visit Paris on a daily basis. The Hotel food and restaurant was ok and well presented. The Sisters Cafe is an American themed restaurant which is good value not to far from the Hotel (15 minute walk) if one wants something different.You can get a bus outside the Hotel to take you to the train station to get into Paris or whereever and dose not cost much.
"Good location, great room"
8th August 2011, Birmingham
Stayed in a superior room which was worth the extra money. Very spacious for the 3 of us. Main criticism was the continental breakfast to the room. Poor quality, not what was ordered and not enough for each of us. They had to come back to us 3 times and in the end I gave up. Food in the restaurant though was good and the beds were comfortable
"Novotel Le Chesnay - nice hotel, shame about the restaurant staff."
30th July 2011, Brackley, UK
My family and I (I have wife and two young children) regularly stay in Novotels when we travel across France as we enjoy the consistent standard of accommodation and service. Novotel Le Chesnay was a last stop on our two stop drive back to the UK from the Languedoc and in many respects it was no different: good location, clean rooms and friendly counter staff. However, this particular stay was spoilt by the attitude of the restaurant staff, who made us wait 1.5 hours for a table, when the restaurant was clearly only half full, then having seated us they left us for 30 minutes without even offering us a drink or offering to take our order. We made it clear to staff that we wanted to order, but they simply acknowledged us and carried on clearing tables. Eventually we had to leave the restaurant and order pizza from the local Dominoes - which was very good and only a couple of blocks away. I would visit again (only because I like Novotel), but I would be wary of the restaurant.