Novotel Ottawa City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 2,167 reviews

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Description

Hotel extras

  • Free WiFi, work space, LCD TV, mini cooler, Nespresso coffee maker

  • Naturally lit indoor pool, gym

  • 8 flexible rooms for events that work

  • Rideau Shopping Centre (including one of the only Uniqlo in Canada)

  • Across the street from the Shaw Centre , 2 blocks from the Byward Market, 10min to Parliament

Our accommodation(s)

Hotel location

Novotel Ottawa City Centre

33 Nicholas Street
K1N 9M7 Ottawa
Canada

GPS:45.425818, -75.689128

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE ALBION ROOMS RESTAURANT

From craft Ontario beers and specially selected wines, to signature cocktails and dishes borrowing from traditional European and Canadian cuisine, our menu aims to please even the most discerning palate.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,167 reviews

TripAdvisor Rating  4.0/5  1,995 reviews

Excellent stay.

Customer review rating 5.0/5

Donald Solo - Confirmed reviews ALL

Perfect room. Large, modern comfortable. Will top notch.

Well Located, Pleasant Staff

Customer review rating 5.0/5

Sam W. Business - Confirmed reviews ALL

I stayed for business while attending an event at the Shaw Center conveniently located next door, we arrived a bit and were accommodated immediately. The Front Desk staff were extremely helpful, and courteous, and were able to answer all of our questions. They even were able to help us out with a couple of umbrellas while heading out for dinner one night. Thanks to the front desk team for making our stay easy and comfortable.

Dear Samuel W., We very much appreciate your comments regarding your stay at the Novotel Ottawa City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was a pleasure to have you and meet you at check-in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sona Abbasi Front Office Manager

Very good stay

Customer review rating 4.5/5

Peter A. Families - Confirmed reviews ALL

Great hotel, good location, highly recommended breakfast.

Dear Peter A., We very much appreciate your comments regarding your stay at the Novotel Ottawa City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sona Abbasi Front Office Manager

Great stay, good location, very helpful staff!

Customer review rating 5.0/5

Leo F. Business - Confirmed reviews ALL

I arrived late and I wa missing a one page document that I forgot at home which was required the following day. The front desk clerk assisted me getting it printed on his printer in colour. Saved my bacon for the following day.

Dear Leo F., We very much appreciate your comments regarding your stay at the Novotel Ottawa City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sona Abbasi Front Office Manager

Very Good Stay

Customer review rating 5.0/5

Ron Couples - Confirmed reviews ALL

Clean, Comfortable and Calm

Dear Ronald G., We very much appreciate your comments regarding your stay at the Novotel Ottawa City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sona Abbasi Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,036 reviews 7.7/10 Location
  • 1,239 reviews 6.8/10 Room
  • 1,000 reviews 7.8/10 Service
  • 14 reviews 3.2/10 WiFi
  • 587 reviews 7.4/10 Cleanliness
  • 543 reviews 5.5/10 Comfort
  • 312 reviews 7.9/10 Breakfast
  • 291 reviews 4.9/10 Amenities

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