Description
ALLSAFE approved hotel
Hotel extras
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Free WiFi, work space, LCD TV, mini cooler, Nespresso coffee maker
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Naturally lit indoor pool, gym
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8 flexible rooms for events that work
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Rideau Shopping Centre (including one of the only Uniqlo in Canada)
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Across the street from the Shaw Centre , 2 blocks from the Byward Market, 10min to Parliament
Our accommodation(s)
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Room
STANDARD 1 KING, 210ft, 20m, Modern and Cozy Design
- 2 persons
- 22 m² / 236 sq ft
- Bedding 1 x King size bed(s)
Room
SUPERIOR 1 KING, 269ft, 25m, Double Pullout Sofa, Separate Seating Area
- 4 persons
- 25 m² / 269 sq ft
- Bedding 1 x Double sofa bed(s) and 1 x King size bed(s)
Room
SUPERIOR 2 DOUBLE BEDS, 269ft, 25m, Modern and Comfortable for 4 people
- 4 persons
- 25 m² / 269 sq ft
- Bedding 2 x Double bed(s)
Room
EXECUTIVE 1 KING BED, 431ft, 40m, Up to 4 people, Pullout Sofa, Enhanced room amenities
- 4 persons
- 40 m² / 430 sq ft
- Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Hotel location
Novotel Ottawa City Centre
33 Nicholas Street
K1N 9M7 Ottawa
Canada
GPS:45.425818, -75.689128
Access and transport
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NICHOLAS STREET EXIT
Highway exit
Access: 2 km / 1.24 mi 1 min drive
OTTAWA VIA RAIL STATION
Railway station
Access: 7 km / 4.35 mi 5 min drive
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Taxi
10 CAD 10 CAD
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OTTAWA ART GALLERY
Tourist attraction
Access: 90 m / 0.06 mi 1 min walk
RIDEAU CANAL
Tourist attraction
Access: 190 m / 0.12 mi 3 min walk / 2 min drive
BYWARD MARKET
Tourist attraction
Access: 250 m / 0.16 mi 2 min walk
BYWARD MARKET
Tourist attraction
Access: 450 m / 0.28 mi 5 min walk / 3 min drive
RIDEAU CANAL
Tourist attraction
Access: 500 m / 0.31 mi 2 min walk
NATIONAL ARTS CENTRE
Opera/symphony/concert hall
Access: 750 m / 0.47 mi 10 min walk / 3 min drive
PARLIAMENT HILL
Tourist attraction
Access: 900 m / 0.56 mi 13 min walk / 7 min drive
PEACEKEEPING MONUMENT
Historic monument
Access: 1 km / 0.62 mi 5 min walk
BYTOWNE CINEMA
Cinema district
Access: 1 km / 0.63 mi 3 min walk
PARLIAMENT HILL
Tourist attraction
Access: 1 km / 0.62 mi 5 min walk
-
Taxi
6 CAD 6 CAD
NATIONAL ARTS CENTRE
Opera/symphony/concert hall
Access: 1 km / 0.63 mi 3 min walk
NATIONAL WAR MEMORIAL
Historic monument
Access: 1.01 km / 0.63 mi 7 min walk
NATIONAL GALLERY OF CANADA
Tourist attraction
Access: 1.1 km / 0.68 mi 14 min walk / 7 min drive
NATIONAL GALLERY OF CANADA
Museums
Access: 2 km / 1.24 mi 10 min walk
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Taxi
5 CAD 5 CAD
CANADIAN MUSEUM OF NATURE
Tourist attraction
Access: 2.1 km / 1.3 mi 24 min walk / 6 min drive
MUSEUM OF NATURE
Museums
Access: 4.02 km / 2.5 mi 15 min walk
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Taxi
6 CAD 6 CAD
CASINO DE HULL
Casino
Access: 5.6 km / 3.48 mi 10 min drive
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Taxi
12 CAD 12 CAD
NATIONAL MUSEUM OF AVIATION
Museums
Access: 9.99 km / 6.21 mi 10 min drive
EDELWEISS SKI RESORT - WAKEFIELD
Ski area
Access: 50 km / 31.07 mi 30 min drive
RIDEAU-CARLETON RACEWAY
Racetrack
Access: 60 km / 37.5 mi 25 min drive
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MOONEY'S BAY
Beach area
Access: 20 km / 12.43 mi 15 min drive
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CF RIDEAU CENTRE
Shopping centre/mall
Access: 250 m / 0.16 mi 2 min walk
BYWARD MARKET
Shopping district
Access: 250 m / 0.16 mi 1 min walk
SPARKS STREET MALL
Shopping district
Access: 1.5 km / 0.93 mi 5 min walk
Hotel services
Check-in from - Check out up to
- Swimming pool
- Pets welcome
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
- Car park
THE ALBION ROOMS RESTAURANT
From craft Ontario beers and specially selected wines, to signature cocktails and dishes borrowing from traditional European and Canadian cuisine, our menu aims to please even the most discerning palate.
ALBION ROOMS LOUNGE
Restaurant temporarily closed for the time being. Room Service is still available for breakfast and dinner
Breakfast
Non contractual photo
Pool
Fitness center
Non contractual photo
On-Site fitness facility available complimentary for our guests. Newly updated with new equipment, windows and natural lighting.
Meetings & Events
- Number of Meeting Room
- 8
- Surface of the largest room
- 167 m² / 1806 sq ft
- Maximum seats capacity
- 180
- Maximum capacity for banquets
- 140
Weddings
Non contractual photo
Whether you want a small, intimate gathering or a grand occasion for hundreds, our facilities will accommodate your every need. Let us make your dream come true...
Our guest reviews
Good location and facility, staff not professional or overly helpful
Customer review rating 2.0/5
Anonymous Friends - Confirmed reviews ALL
Dear Greg L., Thank you for taking the time to tell us about your experience at the Novotel Ottawa City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However please be advised kindly that the contract doesn't mention anything about in and out privileges, there is only one public parking below us which was closed due to the construction (last minute notice) and there is another one just in front of the hotel and for both parking, we do not own or manage them and we do not have control over their operations and fees. Regarding the fees you mentioned, when the guest has an individual booking at the hotel, if the parents have breakfast, up to 2 kids under 16 years old could have breakfast for free. However, for the groups, there is a fee, but in your case and in the contract, there is no fee mentioned about the breakfast it just says that there is a $20 extra fee per person in the room and this is not related to any breakfast fee at all. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sona Abbasi Front Office Manager
Trash - dishonest
Customer review rating 0.5/5
Nikola C. Business - Confirmed reviews ALL
Dear Nikola C., Thank you for taking the time to tell us about your experience at the Novotel Ottawa City Centre. I am sorry that your experience did not meet your expectations; however please be advised kindly that you received a confirmation letter of $239 plus tax since you were 2 people and as per the group contract that was signed, $20 extra per person was applied. We never guarantee parking in our contracts as it is public and we do not own or manage the parking. Due to their last-minute notice for construction, we direct the guests to the other one just across the hotel. In both cases, as both of them are public, fees are paid directly to them. We were in touch with the coordinator and 2 other valued guests upon their request at the time of check-in and we explained to them that it was a miscommunication between the sports team coordinator with their guests. If you do not mind, I would like to know the details of the conversation that has been mentioned as rude to investigate internally, please, and thank you. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns with us. Sincerely, Sona Abbasi Front Office Manager
well located, adjustable room temperature
Customer review rating 4.5/5
Jon P. Couples - Confirmed reviews ALL
Dear Jongwook P., We very much appreciate your comments regarding your stay at the Novotel Ottawa City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sona Abbasi Front Office Manager
No parking space
Customer review rating 3.0/5
Scarlett Friends - Confirmed reviews ALL
Dear Liu M., Thank you for taking the time to tell us about your experience at the Novotel Ottawa City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, however, please be advised kindly that parking below us is public, and we do not own or manage it, we do not have control over their construction and operations and it was a last minute notice that they have closed it. There is another public parking just in front of the hotel and upon the guest's request, we show them that option as well. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sona Abbasi Front Office Manager
Great trip but hotel needed work
TripAdvisor rating 4.0/5
Lisa I TripAdvisor review
Dear Lisa, Thank you so much for taking the time and leaving a comment regarding your stay at Novotel Ottawa. We are sorry to hear that your experience did not meet your expectations. We do not have any signs to leave on the door nob to request a cleaning, we do only have DND for do not disturb in those cases we are not allowed to enter the room and clean it. Do you mind providing more details regarding the checkout experience so that I can run an internal investigation? since most of the mornings, I am the only lady at the front desk helping my guest service agents with check out. Once again we thank you and look forward to hearing from you. Regards, Sona Abbasi Front Office Manager
In partnership with TripAdvisor
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