ibis London Greenwich 3 stars

Customer review rating (ALL Rating) 4.1/5 486 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Banana Tree restaurant provides a selection of Pan-Asian cuisine

  • Set in the heart of the popular Greenwich Village

  • Just a five minute walk from Greenwich station (National Rail with trains to London Bridge).

  • Just a ten minute walk from The Royal Observatory

  • International team able to speak multiple languages!

Our accommodation(s)

Hotel location

ibis London Greenwich

30 Stockwell street, Greenwich
SE10 9JN LONDON
United Kingdom

GPS:51.479954, -0.009373

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BANANA TREE | RESTAURANT

A PAN ASIAN FEAST | Our restaurant brings exotic Pan-Asian street food flavours to you: from soups and salads, to wok-tossed noodles, stir fries and curries, as well as South-East Asia-inspired desserts and cocktails (40% of the menu is plant-based!).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  486 reviews

TripAdvisor Rating  4.0/5  1,547 reviews

Comfortable hotel, nice staff, recommend to everyone

TripAdvisor rating 5.0/5

TrailBlazer728414 TripAdvisor review

The staff are very attentive and kind. The room is clean and tidy, the bed is big and comfortable. The bathroom has very little light, but that's not the hotel's fault, it's the brand. The breakfast was plentiful and tasty, the only thing I missed was the vegetables. The hotel is easily accessible by public transport. Very close to Greenwich attractions.

Needs improvement if return business is important to Ibis

TripAdvisor rating 3.0/5

Anh165 Couples - TripAdvisor review

We stayed for one night for a concert at the O2, the location is very good, I found the hotel staff to be helpful and friendly, and the room rates are very reasonable ... However if you drive, parking is very limited and you may likely end up using the nearby public car park which is expensive and adds to total cost of stay ... The rooms are small as you expect for Greenwich, the bathrooms have no windows and worse still are poorly lit with only the mirror lighting as your only source. In this day and age of low consumption LED bulbs, there is no excuse to cut corners in the name of being green like this ... The stand out moment of disappointment was the breakfast service at the adjoining Banana Tree restaurant. It must have been only 1/4 full when I arrived, with no self-service coffee and miscellaneous items available. Full English options were made to order, and sent out on a robotic trolley ... rather concerning when you notice only one waiter serving the restaurant and was clearly overworked ... The breakfast itself was overcooked, burned tough bacon, missing items and dried out baked beans ... inexcusable as only 3-4 guests ordered food the same time as I did ... there seemed little sense to return and wait for more food when the Banana Tree staff are overworked ... it puts you right off ... When there are other affordable hotels to stay in Greenwich, I see little reason to come back here as a returning customer, the problems I have experienced don't appear to be one-off incidents, and more of long term poor management and cost-cutting, with the view they rely mainly on a succession of unware tourists to keep trade going.

Friendly & extremely professional staff, very well located

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

All staff were very professional & polite. The room was extremely clean & well presented. A great location to explore Greenwich. Great car parking available too.

Dear GAIL W., Thank you so much for your wonderful feedback! We are delighted to hear that you found our staff to be professional and polite, and that you enjoyed the cleanliness and presentation of your room. It is fantastic to know that our location was convenient for exploring Greenwich, and we are pleased that you found our car parking facilities to be convenient as well. We appreciate your kind words and hope to have the opportunity to welcome you back for another enjoyable stay in the future! Sincerely, Vincenzo Squeo General Manager

Good stay extremely satisfied

Customer review rating 5.0/5

No Business - Confirmed reviews ALL

Very good safe and pleasant stay in IBIS Greenwich

Dear PAULA P., We are thrilled to hear that you had such a positive experience during your stay at Ibis London Greenwich! I will pass your compliments to Roxana who will be delighted to hear that her efforts have been remembered. Ensuring the safety and satisfaction of our guests is our top priority, and we are delighted that you felt secure and comfortable throughout your time with us. Thank you for choosing our hotel and we hope to have the pleasure of welcoming you back for another excellent stay in the future! Sincerely, Vincenzo Squeo General Manager

Central to where we had to go.

Customer review rating 4.5/5

Sandra Families - Confirmed reviews ALL

Pleasant staff and a peaceful sleep considering how busy Greenwich is we heard no noise.

Dear SANDRA H., Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your stay with us and that our staff contributed to making your experience pleasant. Ensuring our guests have a peaceful and restful sleep is always a top priority, and we are glad to hear that you found our accommodations quiet despite the busy surroundings of Greenwich. We appreciate your kind words and hope to welcome you back again soon! Sincerely, Vincenzo Squeo General Manager

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Other web-users rate our hotel

  • 589 reviews 9.4/10 Location
  • 782 reviews 5.5/10 Room
  • 524 reviews 8.5/10 Service
  • 11 reviews 5.6/10 WiFi
  • 301 reviews 6.8/10 Cleanliness
  • 176 reviews 4.9/10 Breakfast
  • 163 reviews 5/10 Value

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