Hotel - ibis Douai Centre
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Ibis Hotel Hotel

ibis Douai Centre Hotel

Place Saint Amé 
59500  DOUAI
FRANCE

290 reviews
TripAdvisor Rating Based on 290 reviews
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From 61.60 EUR Non member rate
From 58.52 EUR Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • LILLE LESQUIN

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • LILLE LESQUIN
  • Reception open 24 hours a day

Catering

  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Web corner
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 42 rooms
  • 37 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Emergency exit map
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Douai Centre

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 290 reviews

terryandpauline 2015/08/27
« An enjoyable stay »

The staff was very friendly and helpful. The old building has been beautifully renovated. The room was small but comfortable, calm and very clean and the window could be opened for fresh air. The breakfast room is particularly stylish - and the breakfast was excellent. We were very well looked after, thank you. Only downside was that the heated up food we ordered in the evening - there is a bar but no restaurant - was small and poor value, but everything else was very good.

Eva C, Directeur général at Ibis Douai Centre, responded to this review

Thanks a million for writing a comment on TRIPADVISOR. My team and I are very glad to know that your appreciated your stay in our historical hotel. We hope very much to welcome you again in Douai! Best regards, Eva C. Manager

BacanaBloke 2015/05/14
« Standard Ibis service in an unusually cramped room »

I know Ibis rooms are smallish, but I have never felt so cramped so avoid room 209 [which was off the usual corridor of rooms]. I was unable to pass by my wife without a squeeze. Smaller bathroom than normal. Nowhere to open the suitcase except on the bed. We asked for another room, but the hotel was unable to provide. This is the first time I have felt seriously dissapointed with Ibis - and the first time I have stayed in an Ibis in France (after good experiences in Spain, Brazil and Portugal). We complained to the duty staff the following day who showed due concern and promised to inform management.

Eva C, Directeur général at Ibis Douai Centre, responded to this review

Dear Sir, First of all, forgive me for not having contacted you earlier.Let me tell you that we are sorry that your stay in our Ibis Hotel did not meet your expectations. I have shared your comment with all my team and we are working to resolve these issues. If you come back in our hotel in the future, don't hesitate to contact me directly for a largest room. You will sleep also in our new bedding "Sweet Bed By Ibis". I do hope that, despite these issues, we will be able to welcome you again as a client of Ibis. Best regards, Eva C;

J E B 2014/12/18
« A great place to stay for touring WW1 sites »

We have just had 5 nights at this hotel visiting friends and the museums at Albert and Thiepval as well as Vimy Ridge and local CWGC cemeteries to find the graves of lost relatives. The staff at the hotel were very helpful and attentive and promptly responded to all of our requests despite the fact that we speak no French beyond very basics. They also recommended local restaurants which turned out to be very good and also friendly. We cannot praise the hotel enough, pleasant, clean, friendly and warm.

Eva C, Directeur général at Ibis Douai Centre, responded to this review

Hello and thank you for your message! We very much appreciate your positive comments regarding your stay at the Ibis Douai Centre. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Ibis. Eva C.

Kamran N 2013/10/10
« not so good »

Very difficult to get to. Very expensive low quality breakfast. I was given a room under the roof and had to bend down to move around so I asked to change the room. Internet service very poor and devious. Corridors full of smoke. Very small TV screen and rooms were not heated and had no choice for heating.

Kimbodon 2013/10/10
« Twice yearly visits »

I return twice a year for reunion with old friends, and more recently have stayed each time at Ibis Centre because of its central position and good value. I am recognised and welcomed. I am now very "senior" (I first came to Douai in 1954), so the lift and rooms for smokers are a great attraction. The breakfast good value, as are the snack meals available in the Bar.

jeanrita 2013/09/03
« Aangenaam verblijf »

Nice hotel in the centre of Douai. Historical building. Free parking space. Good breakfast. Hotel is located in a nice area, walking distance to the centre Khadissa has given us an excellent service. Many thanks for that. Kind regard,

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