Hotel - Novotel Paris Centre Bercy
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Novotel Hotel

Novotel Paris Centre Bercy Hotel

85 rue de Bercy 
75012  Paris
FRANCE

1,226 reviews
TripAdvisor Rating Based on 1,226 reviews
Best price guarantee
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From 129.00 EUR Non member rate
From 122.55 EUR Member's rate Members’ Rate, join while you book
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Select your dates 129.00 EUR
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Currency exchange

Leisure and activities

  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

The spacious, modern and perfectly modular Novotel room has 269 sq. ft. (25 m²) of true living space and can be adapted to suit all requirements. Each of our rooms has a shower, bathtub and separate toilet.Discover our fully renovated Executive Rooms with balcony on the 6th and top floor of the hotel. For your comfort, rooms include complimentary bathrobes and slippers, Nespresso coffee machine, WIFI and minibar.

  • 150 rooms
  • 125 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 52 family rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • DDI - Direct Dialing In
    • Crib on request
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Paris Centre Bercy

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,226 reviews

AFCWomble42 2016/11/12
« Novotel Bercy »

Wonderfully convenient for the Accor Hotels Arena, a bright, clean and modern hotel, with well equipped rooms. The friendly staff could not have been more helpful. Strongly recommended for the Bercy region of Paris.

Richard L, General Manager at Novotel Paris Centre Bercy, responded to this review

Dear Guest, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards,

Rusty4u2 2016/10/05
« Below Standard »

This hotel is not up to Novotel standards. The rooms were clean and bed comfortable however the furniture and everything about the hotel was Ibis standard only. Only paper cups for a beverage in the room was disappointing. Being relatively close to the railway station was an advantage.

Richard L, General Manager at Novotel Paris Centre Bercy, responded to this review

Dear Guest, We are very sorry to read your disappointment. We regret that you did not feel in a Novotel room, our rooms corresponds to every Novotel standards though ( size and equipment). We all strive to provide a good experience for every customer; therefore your feedback is very important to us. I do hope that, despite these issues, we will be able to welcome you again as a client of Novotel. Sincerely,

zulubleu 2016/06/15
« Trip to Adele concert. »

Perfect location for AccoHotelsArena, we could see our entrance from the window of our room. Convenient parking below hotel. BUT, only one coffee each per day for room....4 stars? We bought ingredients locally for less than 5 euro's. Given that we paid nearly 600 euro's for two nights we felt that more coffee in the room should have been provided. Not a wow hotel.

COCOUAL, General Manager at Novotel Paris Centre Bercy, responded to this review

Dear guest, Thank you for sharing your experience following your recent stay here at Novotel Paris Bercy on TripAdvisor. We are glad to see that you enjoyed our location close to AccorHotels Arena. However, We took note of your comments regarding the amenities of your room. Kind regards,

Eurotraveller22 2015/10/26
« Great hotel »

Exactly what we expected from Novotel - we weren't disappointed. Friendly, helpful staff. Clean, well equipped room. Reception area was undergoing refit so will be even better when finished. Will definitely stay here again.

COCOUAL, General Manager at Novotel Paris Centre Bercy, responded to this review

Dear guest, Thank you very much for your feedback, we really appreciated it ! We are looking forward to welcoming again soon at Novotel Paris Bercy. Kind regards,

Delydp 2015/08/25
« Terrible Hotel - Avoid Avoid Avoid »

Forgetting that the street the hotel is on is a building site and that the Arena across the road from the hotel is a building site the hotel itself is also a building site. For a so called 4* hotel there were no bar or restaurant facilities available and if this had been mentioned when I booked the room I would have chosen another hotel. There was a small fridge in the makeshift reception area that will sell you overpriced refreshments. Arriving late after a long journey I asked for a small bottle of red wine for my wife only to be told there were none. The security guard then appeared with a bottle of red wine which was sold to me for 36euro. When all of this was mentioned to the reception staff the next morning I was told that because I'd pre-paid for my stay there was nothing they could do An absolute shambles of a place and I doubt I'd ever book Novotel again. The lovely pictures on the website depict views of Paris - I got a lovely view of the building site outside the bedroom window. Pile driving starts at 8am but to be fair to the hotel, they advise taking breakfast between 6-7.30am Seperate WC in the room with no handwash facilities o once you are finished your business in there you need to navigate around the room to the wash hand basin in the bathroom

COCOUAL, General Manager at Novotel Paris Centre Bercy, responded to this review

Dear sir, Thank you for taking the time to tell us about your experience at the Novotel Paris Bercy. As I already expressed it by email, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope we will be able to welcome you again and offer you a much better service, Sincerely,

lewburd1 2015/08/22
« Paris and Novotel »

We were disappointed to find out a week before our holiday that the restaurant, bar and reception would be closed. Fantastic location and superb staff who couldn't do enough for us, will stay again. Very close to the metro system which can take you straight through the middle of Paris. Check out the Italian Restaurant across the road, a superb meal

COCOUAL, General Manager at Novotel Paris Centre Bercy, responded to this review

Dear Guest, Thank you for leaving your thoughts. We appreciate your positive comments, particularly regarding our staff. Kind Regards,

m_horstead 2015/08/13
« Novotel Paris Bercy »

We stayed overnight here on our way both too and from our holiday in Spain. Very good location for both main train stations. Very clean and comfortable .. and good value for money. Friendly and helpful staff. Excellent breakfast. The building works didn't bother us at all. Thank you.

COCOUAL, General Manager at Novotel Paris Centre Bercy, responded to this review

Dear Guest, Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel Bercy. I look forward to welcoming you back again soon. Kind regards,

laluk1605 2015/08/06
« Bad choice »

Novotel never informed me of the renovation works happening in the hotel while I was booking. The rooms are small and clumsy for a 150 euro per night price. The receptionists are rude and not helpful. Only good part of our stay was the Breakfast which kids enjoyed well.

COCOUAL, General Manager at Novotel Paris Centre Bercy, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Paris Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate sharing your concerns, and we hope we will be able to better serve you in the near future. Sincerely,

sseth949 2015/07/30
« Disappointing »

Renovation not indicated on hotel website. Restaurant/bar closed. Reduced staff. Told to collect iron/board from reception. terrible value for money. Poor quality of staff & service. Disappointing in!

COCOUAL, General Manager at Novotel Paris Centre Bercy, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Paris Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely,

Kenneth H 2015/07/02
« Relaxing stay in Paris »

After the frustrations of travel affected by a rail strike Novotel Bercy provided desperately needed relaxation. From checking in to checking out, via dinner and breakfast, the staff were friendly and helpful. The rail strike delayed our arrival by 24 hours and the reservation staff made changing our booking a pleasant experience.

COCOUAL, General Manager at Novotel Paris Centre Bercy, responded to this review

Dear Kenneth, Thank you very much for sharing your experience at Novotel Bercy. It is fantastic to hear such positive feedback about our hotel and our team. We hope to welcome you once again in the future! Yours sincerely,

Aj W 2015/06/03
« Welcoming »

A well located hotel in walking distance of River Seine, the Gare de Lyon and Gare Bercy. Very friendly staff on reception and in the restaurant. The room was well equipped with good views. The food both at dinner and breakfast was of a high standard.

COCOUAL, General Manager at Novotel Paris Centre Bercy, responded to this review

Dear Guest, Thank you so much for sharing your experience at Novotel Bercy. It is fantastic to hear such positive feedback about our hotel and our team. We hope to welcome you once again in the future! Yours sincerely,

tracca31 2015/05/11
« Served the purpose »

We stayed there for one night in a family room after travelling in France countryside, before the flight back to Australia. The room was small but clean and modern and quiet. A bonus that we could open the windows. Had a large range for breakfast which was continually topped up. It is not in the best part of Paris and there is major work going on next to the Hotel. Fortunately none of this could be heard at night.

COCOUAL, Directeur général at Novotel Paris Centre Bercy, responded to this review

Dear guest, Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel Bercy. I look forward to welcoming you back again soon. Kind regards,

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