Hotel address45 The Esplanade
M5E 1W2 TORONTO
How to reach the hotelGPS :N 43° 38' 48.33'' W 79° 22' 27.69''
Contact the hotel
- Tel. (+1)416/3678900
- Fax. (+1)416/3608285
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Novotel Toronto Centre - hotel reviews in Toronto
Hotel code: 0931
Accorhotels.com customer reviews in partnership with TripAdvisor
"Extremely helpful and friendly staff in a mediocre hotel"
18th September 2013, PhlashPhlash, Curacao, Caribbean
I stayed here a few nights separately and was very impressed by how helpful the staff were. On the second time around I walked into my room and it smelled like someone had been smoking so I called to ask if I could change rooms and they did so immediately and without question (they didn't send dogs to come and check if the room really smelled of smoke or not). And then I remembered that the gym was on the 6th floor and I wanted to go to the gym so I asked if they could find me a room on that floor and they did. It's simple stuff really but it's rare enough that it's worth noting - quality and friendly service. I didn't eat at the hotel once though - there are too many great places in the immediate environment to try out.View management response »
Management responseDear PhlashPhalsh,Good customer service is what we strive for and in your case we clearly achieved our objective. Hopefully we will welcome you again at the hotel.
14th September 2013, Jetgirl2013, Calgary, Alberta, Canada
A very enjoyable stay. Close to St Lawrence Market, several pubs and eateries. It is walking distance to many tourist attractions the Distillery, Steam Whistle Brewery, Eaton Centre, Hockey Hall of Fame, etc. The staff was very friendly. We would recommend this hotel and will book it for our next visit to Toronto.
"Excellent location and value"
17th July 2013
I have to say that this hotel and it's location was excellent for the money. We loved the location as across the street were various restaurants, The Keg, Tilt'n Kilt, Spaghetti Factory, Finn McCools, and others I just can't recall. The St. Lawrence Market is only a block away and the Distillery District a few blocks walk along the Esplanade. We found the service to be very good, check in was quick and the rooms very clean and updated including the bathroom. I don't think we will stay anywhere else when we go to Toronto now that we have found this place. It was perfect for us.
"Great location if going to concets at ACC"
15th July 2013, Pickytraveler1963, Kingston, Ontario, Canada
This hotel is only a 5 minute walk from the ACC - great location if you are going to a concert ir sports event. The rooms are large, very clean. Bathroom was spotless. Only negative was we had to wait for our room to be ready...front desk staff asked us to have a seat in the lobby and he would let us know when it was ready. 15 minutes passed, and I noticed him leaving on break. I went to the front desk and was told the room was ready! Would have appreciated him letting me know. I will stay here again. We got a great rate and the lication is outstanding.
"Nice hotel in Toronto Center"
11th July 2013, Wcfly, Belgium guy
Really nice hotel, well situated in Toronto center. Helpfull frontdesk for any question. Nice place to stay for people looking for a great service and hotel. The room was perfect with a very comfortable bed.
4th March 2013, JeniferW0913, Waterloo, Ontario, Canada
My stay was pleasant, beds comfy, room was clean. If I were to suggest improvements would be: lower cost of mini-bar: ridiculous priceshave working night table lights - mine were not workingtowels were rather 'worn', for the reputation of a high quality hotel, i found some of the towels were thin & worn. Other than that no complaints was a pleasant stay & staff was friendly and helpful. Food at conference was very good.View management response »
Management responseThank you so much for your feedback. We appreciate your helpful comments and in fact have our mini bars under review. We look forward to welcoming you back to the Novotel!
"Friday Night Basketball In Toronto"
27th February 2013, tl10256, Niagara Falls, New York, USA
My son and I attended the Raptors game at the ACC on Friday night. We checked in to the hotel snd the staff was great. The location of the hotel is really nice for anything going on at ACC. When we come back for another game we will be looking to stay once again at the Novotel Toronto CentreView management response »
Management responseThank you for your positive comments on our Hotel. We hope you and your son enjoyed the Raptors game and we look forward to accommodating you again in the future!Warm regards,Denise EthierDirector of Sales & Marketing
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.