Hotel address45 The Esplanade
M5E 1W2 TORONTO
How to reach the hotelGPS :N 43° 38' 48.33'' W 79° 22' 27.69''
Contact the hotel
- Tel. (+1)416/3678900
- Fax. (+1)416/3608285
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Accorhotels.com customer reviews in partnership with TripAdvisor
"Extremely helpful and friendly staff in a mediocre hotel"
18th September 2013, PhlashPhlash, Curacao, Caribbean
I stayed here a few nights separately and was very impressed by how helpful the staff were. On the second time around I walked into my room and it smelled like someone had been smoking so I called to ask if I could change rooms and they did so immediately and without question (they didn't send dogs to come and check if the room really smelled of smoke or not). And then I remembered that the gym was on the 6th floor and I wanted to go to the gym so I asked if they could find me a room on that floor and they did. It's simple stuff really but it's rare enough that it's worth noting - quality and friendly service. I didn't eat at the hotel once though - there are too many great places in the immediate environment to try out.View management response »
Management responseDear PhlashPhalsh,Good customer service is what we strive for and in your case we clearly achieved our objective. Hopefully we will welcome you again at the hotel.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.